
Basjoo, My open-source AI customer support tool, just shipped a big update — file upload is now supported.
The knowledge base backend switched from Qdrant to R2R (PostgreSQL + pgvector). Drop in PDFs or CSVs and the agent can reference them. URLs get indexed automatically after scraping — no more clicking "Train" manually.
Web scraping is now a standalone Scrapling service with TLS fingerprint spoofing. Runs fully local, free, and more reliable than the old Jina Reader + trafilatura fallback chain.
Added user role management and a registration onboarding page. Three permission levels (super admin, admin, support). The first user to register automatically becomes super admin.
Frontend got a full rewrite — liquid glass effect with glass cards and fluid animations across every page.
github.com/haoyiyin/basjoo

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