INPostUK Support

@keef319 We’re really sorry for the inconvenience caused. Kindy send the following details: 🟢 Your email address 🟢 Your phone number 🟢 Your Full Names Once we have this information, we’ll be happy to look into it for you. Thank you!

@InPostUK 2 separate parcels refused at my chosen locker. Why would that happen?

@mandy_moooouk @mandy_moooouk We’re really sorry for the inconvenience caused. Kindly follow us back and send a DM with the following details: 🟢 Your email address 🟢 Your phone number 🟢 Your tracking number Once we have this information, we’ll be happy to look into it for you. Thank you!

@InPostUK hello. What do we do if one of your machines is faulty? Myself and 2 other people have tried to collect parcels and it keeps saying invalid code.

@Winona_Bartle @Winona_Bartle We’re really sorry for the inconvenience caused. Kindly follow us back and send a DM with the following details: 🟢 Your email address 🟢 Your phone number 🟢 Your tracking number Once we have this information, we’ll be happy to look into it for you. Thank you!

@InPostUK hi Inpost. Just wondering why my parcel went on a 38 hour jolly from Warrington to Coventry, just to end up back in Warrington? Especially considering my parcel is supposed to be going to Scotland.

@mrswoodwoose Hi there, thanks for getting in touch. We're sorry to hear about the issue. We'll definitely look into this further for you; can you please send us a DM? Thanks - Kapil

@InPostUK Don't email me saying it's being delivered today and then no delivery takes place

@InPostUK thanks for all the emails saying you would deliver today, and at 6pm when I call customer service, "oops sorry not today". Shit service

@punksrep @punksrep We sincerely apologize for the inconvenience caused and truly appreciate your patience as we work to resolve the matter promptly. Kindly follow us back and send us your WhatsApp number and email address via DM so we can assist you further. Thank you!

Can y’all seriously get rid of this stupid verify crap when trying to get a receipt as it never works correctly and I’m always making a queue of people wait because most of the time I am sending multiple items @InPostUK

@mrswoodwoose @mrswoodwoose We’re really sorry for the inconvenience caused. Kindly follow us back and send a DM with the following details: 🟢 Your email address 🟢 Your phone number 🟢 Your tracking number Once we have this information, we’ll be happy to look into it for you. Thank you!

@alanaplayer_ Hi there, thanks for getting in touch. We're sorry to hear about the issue. We'll definitely look into this further for you; can you please send us a DM? Thanks - Kapil

@souas62002 @souas62002 We’re really sorry for the inconvenience caused. Kindly follow us back and send a DM with the following details: 🟢 Your email address 🟢 Your phone number 🟢 Your tracking number Once we have this information, we’ll be happy to look into it for you. Thank you!

@SportsDirectUK @anupa_nandi @InPostUK I know these people can only play no solution yet I suppose. It happened to me as well in the past and had to go to great lengths to get it resolved. @SportsDirectUK add one more customer who has grievance

@SportsDirectUK @InPostUK One of my return items is missing, and despite clear evidence and multiple follow-ups, both of you are denying responsibility. This is unacceptable. Where’s the accountability? #PoorCustomerService #MissingReturn #Disappointed

@arcam_0x Hi @arcam_0x, We sincerely apologize for the inconvenience caused and truly appreciate your patience as we work to resolve the matter promptly. Kindly follow us back and send us your WhatsApp number and email address via DM so we can assist you further. Thank you!

@representclo disgusted with your refund process.Have been emailing customer services back & forth as still not received refund-they are no help even though have sent proof from @InPostUK and also showed them email from represent saying they have the item! 😡

@Xhakaed @Xhakaed Hi there, thanks for getting in touch. We're sorry to hear about the issue. We'll definitely look into this further for you; can you please send us a DM? Thanks - Kapil

@JoanneMorson33 Hi there, thanks for getting in touch. We're sorry to hear about the issue. We'll definitely look into this further for you; can you please send us a DM? Thanks - Kapil

@InPostUK I had a problem today. I rang your customer service no one even spoke to me and hanged up before I even had to say hello how rude