InPost UK

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@UpcyclingJG Hi there James, we're sorry to hear that you haven't received your parcel yet! Please feel free to send us a DM so that we can advise on next steps. Thank you.

@InPostUK Hi, Any idea how you make contact with your customer support, Ive tried repeatedly but unable to speak to a human it's very frustrating ...I have a missing parcel that's been around most of your UK depots for the past 45 days??? Can I have it back please 🙏 🤔😡🫤

@__xshyx__ We've responded to your DM, Shay. Thank you.

@buzyfeetmum Hi there, thank you for reaching out to us. We're sorry to hear that you still haven't received your parcel. Please feel free to send us a DM with your tracking number so that we can take a look at the parcel on the system. Thank you.

@InPostUK absolutely shocking customer service! Paid for next day delivery! 2 failed delivery attempts and no one can help me. Instead of intercepting my parcel so I can collect it from the depot, they send it back out 4 delivery and guess what! They don’t deliver it. Shambles!

@tsavory_ Hi Sav. We're sorry to see that the locker has been full on multiple attempts! Could you send us a DM with your tracking number so we can see what's going on? Thank you.

@InPostUK Any chance I can change the locker for my Vinted parcel? 🙃

@KathWil79252363 Thank you. 💛

@InPostUK Thank you. Will do

@InPostUK we sent a parcel from Scotland 8 days ago, to an address in the Midlands, but there's no update and it hasn'tarrived. We've called customer 'care' 4 times to date but no action is being taken. Suggestions please?

@Rach_Capper We've just picked up your DM, and we've responded to you there! Thank you.

@InPostUK I have just send you a dm

@sianjordanart Hi Sian, we've just picked up your message on another platform, and we've responded to you there! Thank you.

@InPostUK inpost disgusting customer service - just received my claim outcome to say I can’t claim, SHOCKING. After dropping my parcel of at a shop your courier marking as collected then an hour later changed his mind - the shop advising was collected

@sarah_sidwell As it is via the Vinted app, then please raise this with the Vinted team so that they can take a look for any glitches or errors through their platform. Thank you.

@InPostUK It’s via Vinted links

@InPostUK why are all your OUTDOOR lockers saying they are closed on Mondays when I search for a locker?

@sarah_sidwell Could you please let us know if you're getting this notification through the InPost app, as we have tried searching for the same location and have not encountered the same issue? Thank you.

@k4edys We're sorry to hear that you're still having trouble with your locker on this occasion. Could you please send us a DM so that we can look closer into this? Thank you.

@inpostuk sort your shit out ive tried so many ways of trying to sort out an issue including doing what was recommended BY YOU and calling the customer helpline, to which i was HUNG UP ON jesus christ fix your system youre fucking useless

@Wildflowerblake We're sorry to hear that it's been a day since you've seen an update on your parcel, Melissa. We usually expect to see updates for parcels within a 72 hour period, so we're hopeful it won't be long before you see an update. Thank you. 💛

Anyone else’s inpost tracking not updated it’s been a day ago since the last update and I’ve heard nothing! #inpost

@k4edys We're sorry to hear that it wasn't changing after waiting a long time! Hopefully it's back to working now, but if it's still one this screen when you visit, please give our Customer Care team a call at 0330 335 0950. Thank you!

@InPostUK bruh i was stood there for ages it wasnt even doing an update it just kept showing error messages. im going back there in like an hour and if its still broke im gonna be THREATENING YOU bruh jesus christ. youve got ONE JOB

MY INPOST LOCKER WAS DOING A STUPID WINDOWS UPDATE I DIDN'T EVEN KNOW THEY DID THOSE @InPostUK GIVE ME MY STUPID PARCEL NOW

@methegirl3 Hi there, we've just responded to your DM in order to advise here. Thank you.

Your incompetence @InPostUK is matched only by your dishonesty! You NEVER attempted delivery yet FALSELY marked my parcel as "refused" and are now returning it to the sender @RealHawkstone. That's not a failed delivery—it's a FAILURE OF YOUR SERVICE! #DeliveryFail #PoorService

@onlytoff We're sorry to hear that you feel let down by the advice given to you, Toff. Please make sure to share your thoughts with them so that they may take on your feedback for consideration. Thank you.

@InPostUK What advice? “ Contact the customer care” I have been doing so everyday for last 6 days. I get an apology, told it’s on its way 7pm-11pm slot always for some reason. Parcel doesn’t show….. repeat. Tts not customer care

@InPostUK aka Yodel, word of advice to anyone thinking about using this company…… run as far away as possible. The level of incompetence is breathtaking, don’t know how it could be done, but they seriously need investigated, their lack of competence should render them unfit.

@onlytoff We're very sorry to hear that you're unsatisfied with the advice and service provided to you. We really appreciate your honest feedback and we hope that this is resolved for you soon following the advice provided to you. Thank you.

@InPostUK I’m sorry your advice is useless, I’ve done everything you told me to do. If you’re happy treating customers like this, it’s on you. Instead of taking ownership and dealing with it, it’s easier for you to do nothing.

@dec433 We're glad to hear that your parcel is now successfully with you, Declan. We're sorry if your tracking didn't show that it was delivered to a neighbour though! If you ever do need any assistance, please don't hesitate to send us a DM. Thank you.

@InPostUK Fortunately your delivery driver only posted it to the wrong address on my street. It has been brought to me. I've avoided Yodel for years, didn't realise you'd rebranded, like the Hermes/Evri switcheroo.

I'm avoiding any company that uses #InPost #Yodel. Absolute fucking idiots.