
SARS has issued guidance to employers on how to submit the Employer Reconciliation (EMP501) where an employee’s income tax reference number is unavailable, and the employee cannot be contacted.
This FAQ applies to all employers submitting EMP501 reconciliations via e@syFile™ Employer or eFiling.
Importantly, where all reasonable attempts to contact the employee have been unsuccessful, employers may still proceed with the reconciliation submission. In such instances, the employer should not finalise the certificate, but rather delete or cancel it, and capture the PAYE amount under “Tax paid on behalf of employee” on the EMP501.
Employers should note that where an employee’s income tax reference number is not captured, the PAYE deducted cannot be allocated to the employee’s tax record. As a result, the employee will not receive the benefit of the PAYE during assessment. The employee will subsequently need to contact the employer and provide their income tax reference number for the matter to be resolved.
The full set of FAQs is available here: sars.gov.za/wp-content/upl… , and employers are encouraged to consult the document for further guidance

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