Florida Power & Light

Good morning, Ricardo. We apologize for the inconvenience this outage may have caused and hope power has been restored. If not, please send us a DM/private message with your account number and contact details. You can view our privacy policy at spr.ly/6013BBpsdB. Thank you.

@insideFPL Hey FPL, first you said you’d restore power at Windmill Gate by 7.30 pm, then by 1.05 am, and now you’ve sent an email saying it won’t be until 6.15 am!!! Where do I send the receipt for the food that’s gone off in the fridge? Why haven’t you sorted anything out?

@JBake88 Good morning, Jason. We apologize for the inconvenience this outage may have caused and hope power has been restored. If not, please send us a DM/private message with your account number and contact details. You can view our privacy policy at spr.ly/6010BBpsR0. Thank you.

@insideFPL is it standard practice to allow a ticket to sit unaddressed for 8 hours when it has been made clear that you are dealing with a safety issue and risk of damaged equipment? Partial outage, service-side failure, fire risk… and no estimated time for service.

Hurricane season officially starts in one month, and we are continually preparing our electric grid for the next storm. One way we do this is by leveraging technology to help us effectively manage trees and vegetation surrounding thousands of miles of power lines across the state each year.

@TheGreyThirteen Good morning. We can understand your concern and apologize for the inconvenience. We’d like to assist you further with this issue. Please send us a DM with your account number. You can review our privacy policy in our bio. Thank you.

🌎💚 From coasts to communities, Florida is our home. Here’s to celebrating everything that makes Florida special. #EarthMonth

@ShadowMage69 Good afternoon. We are very sorry to hear about the issue caused by our meter specialists. You can report a claim here spr.ly/6010BB3itg and we will get in contact with you as soon as possible! Thank you.

@insideFPL Hey, was it fucking necessary that one of your engineers had to cut a branch full of fruit to change this meter?!

@amartinezlaw Good afternoon, Anthony. We understand your concern. We’d like to assist you further. Please send us a private message with your account information and best contact phone number. You can review our privacy policy linked in our BIO. Thank you.

@insideFPL ...so why are you guys charging so much?... make it make sense...

FPL's St. Lucie Nuclear Plant received approval from the Nuclear Regulatory Commission to operate for decades to come. This achievement belongs to every employee who contributed to the plant’s legacy of safe, reliable operations. Their dedication, expertise and commitment to excellence are what make milestones like this possible to generate the power needed for our customers.

@crisgpineda Good morning. We can understand your concern regarding the frequent outages and apologize for the inconvenience. To further assist you with this issue, please send us a DM with your account number and contact details. Thank you.

Hey @insideFPL , here in the 33178 light has shut down 3 times in the past couple of hours, it is not the house, several neighbors are reporting the same... any work in the power grid? Or do we wait until the AC unit running outside and the fridge give up on us?

@TheGreyThirteen Good afternoon, Nosaj. We understand your concern. We’d like to assist you further. Please send us a private message with your account information and best contact phone number. You can review our privacy policy linked in our BIO. Thank you.

@lgp5 Good morning, Lynne. We understand your concern. We’d like to assist you further. Please send us a private message with your account information and best contact phone number. You can review our privacy policy linked in our BIO. Thank you.

@insideFPL WEEKS ago I filed a ticket to have the debris you cut from my neighbor’s property picked up. It’s killing my grass and plants, and haven’t heard back from my inquiries via phone, chat and emails. Ticket # 14795554. When can I expect the pick up?

@NEGRIL_INC Good morning, Khalid. We're sorry to hear that you're currently without power. If you haven't reported this already, please visit spr.ly/6016BBKtzG to report. For additional information and status updates, please visit spr.ly/6017BBKtzH. Thank you.

@insideFPL no power in fort Lauderdale

Repairs. Rebuilds. Robots. 🤖 We supported the FIRST Robotics South Florida Regional Competition in Miami! Our Robot Urgent Care station helped teams tend to their robots after intense battles on the competition floor. Events like this inspire the next generation of innovators, engineers and problem solvers. Congratulations to all the competing teams! 🏆 #FPLCares #PowerToEducate #KnowledgeIsPower

@omglookkitty Good morning. We apologize for the inconvenience. We are currently performing scheduled system maintenance to upgrade our Claims submission platform. We kindly ask that you submit the claims request once maintenance is completed on April 27, 2026. Thank you for your patience.

@insideFPL very convenient that your food loss claims are under maintenance starting today

my power has been out since 10:30 last night @insideFPL I hope y'all are gonna pay for all the groceries in my fridge that are going bad

@clpjr17 Good morning. We are sorry to hear you were unable to speak to a representative. We'd be glad to further assist you with your inquiry. Please send us a DM with your account number and best contact phone number. You can review our privacy policy in our Bio. Thank you.

@insideFPL why provide a phone number when you cont get a human on the line? Why automatically change my bill to email when I didn’t request it?

@bricamdon Good afternoon. We can understand your concern. We’d like to assist you further. Please send us a DM with your account number and best contact phone number. You can review our privacy policy in our Bio. Thank you.

@insideFPL I need someone from FPL to contact me regarding a fraud incident that took place at my building. Can't get anyone to help me via phone. Thanks.

Sign up here👉FPL.com/solarinsider

To celebrate Earth Day, FPL Solar Insiders joined us for an all-access tour to learn about how we deliver reliable, low-cost power through a diverse energy mix—while being good stewards of the land through innovation including agrivoltaics. Want insider access? 👀 Sign up here ⬇️

Planting a tree for Earth Day or Arbor Day? Choose the RIGHT tree in the RIGHT place. Smart planting keeps vegetation away from power lines and electrical equipment, helping reduce one of the leading causes of outages during hurricanes and severe weather. Get tips and information on what you need to know: spr.ly/6018BBB9wr