instashop

@AminaAlShirawi @Dubai_DED Hey there, Amina! 👋 Please DM us with your Order ID for further assistance. Thanks! 🚀

@instashopUAE contact on the site is out of service, customer service chat no response. when sending a message to call it never does. lets you contact the store who has no clue. This is not right , because you charged me .i am complaining to @Dubai_DED

@AminaAlShirawi Hey there, Amina! 👋 Please DM us with your Order ID for further assistance. Thanks! 🚀

@instashopUAE very bad service. You charged me but you never delivered the order .. this is called stealing

@mohd_alsheraifi Hi Mohammed, We’re really sorry for the experience you’ve had , we completely understand your frustration 🙏 We definitely want to support you and make this right. Please send us a DM with your details so we can look into your case and assist you as quickly as possible.

@instashopUAE if you don’t want your clients to communicate with you, why do provide a service from the beginning .

@aliyahxmunir Hello Aliyah 👋 We've sent you a DM 🚀

@instashopUAE I’ve sent a DM as well. Please help me resolve my delayed order issue.

@aliyahxmunir Hi Aliyah, We’re really sorry for the delay and the inconvenience 🙏Please share your order ID with us via DM so we can check on your order and assist you right away.

@instashopUAE Hi, I’ve been waiting a little over 3 hours for my order and can’t get in touch with anyone. Can someone please help me with my order?

@rs_albalooshi هلا راشد 👋 أرسلنا لك رسالة على الخاص 🚀

@instashopUAE طرشنا الرقم ونتريا اتصالكم

@insanelycherry Hi Angel, We are really sorry for the delay and the lack of communication ,we understand how frustrating this must be 🙏 Please reach out to us via DM and share your order details so we can look into this right away and assist you further.

@instashopUAE My order is 3hrs late no one is responding or calling

@NikhilC47683360 Hi Nikhil 👋 We apologize for the inconvenience . Thanks for sharing the details 🙌. Please allow us some time to look into this , our specialized team will resolve it ASAP ⚡. Kindly DM us so we can follow up directly and assist you 🙏.

@bertobrownmusic Hey there, Albert! 👋 Please DM us with your query for further assistance. Thanks! 🚀

@instashopUAE hey where is my order?

@bertobrownmusic Hey there, Albert! 👋 Please DM us with your query for further assistance. Thanks! 🚀

@instashopUAE Hey my order is still not here?

Ramadan Mubarak 🌙 Wishing you a peaceful month filled with warmth, joy, and kindness 💗 Let's keep those who need support in our thoughts and lend a hand wherever it's needed ✨

@Muslef Hey Mustafa 👋 We're sorry to hear about your experience. We understand the importance of a seamless shopping experience. Allow me some time to look into this matter and have our specialized team resolve it ASAP! Thank you for your patience! 🙏

@instashopUAE order# 0265503 be been trying to reach you and the shop since 6pm asking for cancellation as the order was late and it was needed for my son before his bedtime. You have not cancelled the order and delivered 2 items that expire in 2 days. I request a full refund.

@TamaraClarke Hi Tamara, This is certainly not the level of service we aim to provide . Could you please send us a private message (DM) with the details of the issue? We’d really like to help and work on resolving it as quickly as possible 🙏

@instashopUAE my order is almost 2 hours late and no one is picking up your phone. How about a little customer service?

@Hossam__Younes مرحباً حسام, إحنا متفقين معاك تماما إن ده ما كانش المفروض يحصل، وده أكيد مش النوع من الخدمة اللي بنسعى لتقديمه. ممكن من فضلك تبعتلنا رسالة خاصة (DM) وتوضحلنا المشكلة بالتفصيل؟ إحنا حابين نساعدك ونشتغل على حلها في أسرع وقت ممكن. شكرًا لصبرك وتعاونك 🙏

@instashopUAE الخدمه أصبحت فى منتهى السوء كل طلب فى معاناه للاسف بعد ان كان حل لمشاكل اصبح مشكله

@AminaAlShirawi Hey there, Amina! Thank you for taking the time to share your feedback with us🙌 It’s unfortunate to hear that you’re not satisfied with our services. May we please know the nature of your complaint so that we can assist you in rectifying the issue? I appreciate your patience.

@instashopUAE the worse service ever ..

@westhamindubai Hey there, Dave! 👋 We understand your situation and this isn't the service we aim to provide. Allow me some time to look into this matter and have our specialized team resolve it ASAP! Thanks for your patience! 🙏

@instashopUAE I have been trying to get through to you about a complaint re a shopping delivery 1078613. Phoned several times but obviously poor customer service.

@toqa1940 هلا! 👋 شكرًا إنك نبهتنا للمشكلة دي! دي أكيد مش التجربة اللي بنسعى لتقديمها. ياريت تتواصل معانا بالتفاصيل على الخاص لنقدر نساعدك بشكل أفضل. شكراً! 🚀

انستاشوب انتن واحقر ابليكيشن ممكن حد يطلب من عليه اخدوا فلوسي ولاداللل @instashopUAE

@MaryamBinHadher Hey Maryam 👋 Thanks for getting in touch and we're truly sorry to hear about your recent experience. We completely understand how frustrating this situation must be. Please share your order ID with us via DM so we can urgently look into it and assist you right away. Thank you

@instashopUAE this is ridiculous .. ur service has been declining terribly .. I tried contacting u thru all the possible msgswithout any answer from you .. I need to cancel this late order! My items are ready to be picked up and u have not even allocated a driver to pick it up!

@madhubabu_04 @madhubabu_04 Hi Madhu! 👋 We’re really sorry for the inconvenience 🙏 We’ve been informed by our specialized team that your issue has now been resolved. Your feedback will also be shared with the relevant team. For any further assistance, feel free to reach out to us via DM

consentit is purely illegal. I demand an immediate response and resolution on this.

@instashopUAE I have ordered Groceries from #Vivasupermarket today at 7:00pm, The total Bill was 51 Dirhams and I have applied a coupon of 30 Dirhams and made payment of 21 Dirhams through my Card as Cash on Delivery option is not available. Order was placed and I'm constantly

@BT18868812 Hello there, We are sorry for the inconvenience 🙏 Please send us a DM so we can assist you further and resolve the issue as quickly as possible.Thank you.