itSMF SouthAfrica

@dougtedder The link doesn’t work for me either.. I agree, though, since #ITIL4 incorporates #ServiceGovernance, it enables #ESM. For success #Service #Governance is the necessary #umbrella for #Enterprise #Service #Management. #ITIL #VeriSM #ITSM

Excellent stuff! The same principles based approach is the core of modern #governance, now, as #ServiceGovernance, at the heart of #ITIL4. It is wonderful to have this as #OpenSource - I'd not seen it before. #VeriSM #ITSM #management #digital #digitaltransformation #change

#Design is like bathing. You can do without it for a while, but soon people start to notice. #Design #governance #service #itsm #bathtime #ServiceGovernance

#Design applies innovation & creativity under constraints to deliver value by designed services #ServiceGovernance #Governance #Value #risk twitter.com/kevinbehr/stat…

The review of 'Collaborative Consulting' by Ivor Macfarlane: ow.ly/fPrB30hYagl #consulting #Collaboration #Service_Management #negotiation #TSO #ITSM #ITIL #ServiceGovernance #Consultant #Governance #Ethics #HowTo #Collaborative @TSOSolutions

Service Governance is the key - if you try to drive #ESM (#Enterprise #Service #Management) bottom-up, it fails. The #board, the #governing #body must own the #digital #transformation. #ServiceGovernance #ITSM #VeriSM @VeriSM_Global #Mesh #Value / #Risk

Yes, you can sail without a compass, GPS, or a map, but you'll get lost & the voyage will take longer. Yes, you can run a business without Service Governance, it will be much more difficult navigate towards value. #Governance #Services #ServiceGovernance #ServicePortfolio #ESM

Sound #Governance requires #Design at it’s heart. #ServiceDesign is the heart of #ServiceGovernance. #Governance #Consulting #Service twitter.com/governservices…

It is important that #VeriSM is understood to #complement & #enrich, not to replace, other #frameworks. #ServiceManagement #Service #Value #ServiceGovernance #Governance #ITSM #ISO20000 #ISO2k #ITIL #Management #Mesh

Service governance delivers #organisational #value using a #service #portfolio #ServiceGovernance #Governance #Services #Digital #DigitalAwareness #DigitalTransformation #Director #ESM #ServicePortfolio #Sustainability #Value #VeriSM @AXELOS @TSO

Interested in being a #trusted #advisor? See this review of 'Collaborative Consulting' by Ivor Macfarlane: ow.ly/fPrB30hYagl #consulting #Collaboration #Service_Management #negotiation #ITSM #ITIL #ServiceGovernance #Consultant #Governance #Ethics #HowTo #Collaborative

Collaborative techniques needed for ethical consultancy get: "Collaborative Consulting" ow.ly/DYym30hY8ED #consulting #Collaboration #Service_Management #negotiation #TSO #ITSM #ITIL #ServiceGovernance #Consultant #Governance #Ethics #HowTo #Collaborative @TSOSolutions

The #itSMF South Africa is an association again, no longer a not-for-profit company. #itSMFsa #ServiceManagement #ServiceGovernance #devops

SMEXA2016 Session 1 youtu.be/qonXCv1qn0Y @itsmfsa #SMEXA2016

#SMEXA2016 presentations &recordings available at the link below. Thanks again to all our speakers and sponsors. ow.ly/zOMQ306ryJt

Find all the sessions from #SMEXA2016 here: itsmf.org.za/index.php/2013… #itSMF16 #itSMF #itsm #itil #devops #CyberSec #SMEXA

Thank you all for joining our new platform for #SMEXA2016 We will publish all 3 sessions within the next few days. @itSMFSA @adriaan_tdsa

The BRM is a navigator, connector and orchestrator in business @thinkITIL_ITM @itsmfsa #SMEXA2016

The BRM is a navigator, connector and orchestrator in business @thinkITIL_ITM #SMEXA2016

Andre from Pink Elephant shares more about Business Relationship Management@thinkITIL_ITM