ixigo

@masterofnuns Hi, please share the booking ID/PNR or the registered contact number via DM so that we can check and assist you better. twitter.com/messages/compo…

Extremely disappointed with the pathetic service from Ixigo. I booked a flight to Muscat and have been chasing your team for rescheduling with ZERO actual response! I need to urgently travel in the next few days. Please get this sorted on priority. @ixigo @DGCAIndia

Hey Dhwani, we would like to inform you that the airline has denied the request for a full refund, and only the no-show taxes have been processed after deducting the applicable cancellation charges. Please note that since the booking was cancelled with applicable charges, an ixigo cancellation fee has also been applied, and the convenience fee is non-refundable. We have also verified with the airline that the refund amount would have remained the same even if the booking had been cancelled as per the standard airline fare rules. For your reference, we have shared the breakup of the applicable cancellation charges via email on your registered email address. Feel free to reach out to us via DM for any further assistance. Thanks! x.com/messages/compo…

@AirIndiaX @jagograhakjago @IndiaToday we are booking flights at exorbitant prices around 62000 one way from Dubai to Mumbai and now we also cancelled it on time but @ixigo and @AirIndiaX are putting blames on each other and not issuing me a refund. @PMOIndia please help

@ixigo @AirIndiaX Due to ongoing conditions, I was not able to travel to airport, I also cancelled it on time it's a very huge amount, so please refund it back We are already very stressed so please don't harass us or try to make gains PNR Z8MBQG Booking ID IF26030733133056

Hey Mustafa, we wish to inform you that the refund of INR 23372 has been processed from our end and shall be credited back to your same source of account by 22 Mar 2026. Please note that the convenience fee paid at the time of booking is non-refundable. Feel free to reach out to us via DM for any further assistance. Thanks! x.com/messages/compo…

@ixigo *Tweet*: Flight Cancelled (Booking Ref: D9GJ3V) Dear Ixigo Support, My Air India flight (IF25122622493133) is cancelled. Please help with refund ASAP.

@dineshkieknazar प्रिय दीनेश, आपकी सकारात्मक प्रतिक्रिया के लिए धन्यवाद! हम खुश हैं कि हमने आपकी शिकायत का समाधान जल्दी और सही तरीके से कर दिया। हमारे ग्राहक समर्थन की तारीफ करने के लिए आपका धन्यवाद। अगर आपको और किसी सहायता की आवश्यकता हो, तो कृपया संपर्क करें।

धन्यवाद @ixigo. .. मैंने कल एक शिकायत की थी ... जिसका IXIGO ने बहुत जल्दी और बहुत अच्छे से निवारण कर दिया है कस्टमर सपोर्ट बहुत अच्छा है इनका 👏

@oyeekd Hi Karamdeep, kindly elaborate your exact concern and please share the booking ID/PNR or the registered contact number via DM so that we can check and assist you better. twitter.com/messages/compo…

@MdRahim121212 Hi Sonu, we are getting this checked. Request your cooperation in the interim. Further, we would request you to remove the yweet containing your booking details for security reasons and connect with us via DM. twitter.com/messages/compo…

@TsheringSh98005 Hey there, please share your booking ID or registered contact details via direct message for further investigation and assistance. Thank you! twitter.com/messages/compo…

@airindia @ixigo I booked an air India flight ticket through the ixigo app with a payment of 12212 rupees but due some personal issue i wasn't able to board my flight so I had to cancel it but when it comes to refund ixigo and air india only refunded me amount of 886 rupees

@GadgilSatyendra Hey Satyendra, we are looking into it and will update on this. Please reach out to us over DM for further assistance. twitter.com/messages/compo…

@ixigo when I tried to book my locked price flight it showed "this flight is no longer available" but after my locking period is over now the same flight is available. This is a scam and I had already mailed and complained. I want to book the flight in old price. Anyhow

@ashafkhxn Hi Ashaf, we are getting this checked. Request your cooperation in the interim. Further, we request you to remove the comment containing your PNR details, for security reasons. twitter.com/messages/compo…

@ashafkhxn Hi Ashaf, we are getting this checked. Request your cooperation in the interim. Further, we request you to remove the comment containing your PNR details, for security reasons. twitter.com/messages/compo…

@ashafkhxn Hi Ashaf, we are getting this checked. Request your cooperation in the interim. Further, we request you to remove the comment containing your PNR details, for security reasons. twitter.com/messages/compo…

@papaCharlieVic1 Hi Charlie, we are getting this checked. Request your cooperation in the interim. Further, we request you to remove the comment containing your PNR details, for security reasons. twitter.com/messages/compo…

@itzAnupDTJ Hi Anup! We’ll get this checked with our team right away. Thanks for flagging this.

You're once again wrong updating. Flight AI 810 still not departed from ADM and in your tracker you are showing almost half distance has been covered... Don't misguide @ixigo

@Rajan1969H Hi Rajan, that doesn’t sound right. Could you tell us what went wrong? We’d really like to check this for you twitter.com/messages/compo…

@girlpilot_ Once upon a time there was a great site called IXIGO. Too bad some MBA type ruined it.

I only use MakeMyTrip and other such apps to check flights. Wouldn’t actually book through it. Always better to book directly on the airline’s website. Maybe fewer offers, but safer if anything changes or gets cancelled.

@hse_mak We connected with Mr. Akib Khan on the registered contact number and have resolved the concern to his satisfaction. Please feel free to reach out if you need any further assistance.

Hey @ixigo @ixigoCare, my flight (DBR-DMM) on March 13 was cancelled by @IndiGo6E. Indigo shows a full refund yet you are deducting convenience fees. 4655- INR, Why should I pay for a service, I couldn't use due to airline cancellation? Please refund the full amount.

@ShaqibH62867 Happy to help! 😊

Thanks for resolving my issue and processing the refund. Really appreciate your support 🙏 @AkasaAir @ixigo

@samasir143 Hi Mohsin! We have processed the refund, and the details have been shared with you over DM. Please refer to the same and let us know if you need any further assistance. twitter.com/messages/compo…

After 24 hrs no action yet ???. After sending the confirmation attached pic from Jazeera Airways that they have refunded 46 KWD to the agency #ixigo still no action yet ??? I'm chasing #ixigo from 13 March 2026 onwards. #ixigo

Pax had used outward ticket, inward ticket has been cancelled by the airlines due to ME conflict.Confirmed by Jazeera Airways they have refunded to agency #ixigo Then Why #ixigo creating drama for refund. Attached pic is for refund. @ixigo @JazeeraAirways @Kuwait_DGCA @DGCAIndia

Hi there! For your safety, we request you to please remove your booking details publicly. Regarding your concern, the convenience fee is a service charge for booking-related support and is non-refundable, even in case of airline cancellations. This is a standard practice followed across platforms, including airlines. Please DM us your contact number so we can assist you further. x.com/messages/compo…

Hi Shaqib! The refund has been processed from our end and the ARN has already been shared with you. We request you to allow up to 7 working days for your bank to credit the amount. Meanwhile, we have also raised this with the concerned team, and please feel free to reach out via DM if the refund is not credited within this timeframe. x.com/messages/compo…

Refund still not credited even after the given timeline. This is really disappointing. Please resolve this urgently. ARN: 315541586187 @AkasaAir @ixigo

@YeahiyaChoudhu1 Hi Yeahiya, please share the booking ID/PNR or the registered contact number via DM so that we can check and assist you better. twitter.com/messages/compo…

Yesterday(18th March)I cancelled my flight from Kolkata to Silchar which was on 4th April. I booked the ticket from @ixigo.I received a message that the amount was refunded but its been 24hrs I haven't received any amount of money. I called @ixigo and @TheOfficialSBI but no help