ixigo

@Manoj061295 Hi Manoj, could you please DM us with the exact issue you're facing, along with a screenshot or screen recording of the error? We'll check this for you and assist you further. x.com/messages/compo…

@alokebajpai @ixigo Something is up with “review & travellers details” page where it’s not telling me what’s the error and does go to next page when I hit continue. Travellers details were filled duly!

Welcoming the future of Indian Train Travel!

@rao_happyy Hi Happy! We checked this on our end, and it's working as expected. Could you please share the exact error you're seeing via DM? We'll look into it.

@ixigo Are you out of your mind ? Just stop AI replying me , feed some context to it.

Hi @ixigo, I came across what appears to be a discrepancy with your ChatGPT connector. The connector advertises a "Shorten ixigo URL" action (to generate f.ixigo.com universal deep links), but the ChatGPT runtime is unable to invoke this action because it doesn't seem to be exposed as a callable tool. Could you please verify whether this is an issue with the connector configuration or deployment? Happy to provide additional details if needed.

@surajtweet24 Hi Suraj, we’re glad to hear that your concern has been resolved. Thank you for your kind words and for giving our customer service team the opportunity to assist you. We truly appreciate your support and look forward to serving you again!

@ixigo Yes resolved thank you so much customer service team

Hi, we have checked this internally; however, we were unable to replicate the issue. To help us investigate this further, could you please share your search details (route, travel date, number of passengers), let us know whether you're using the ixigo app or the website, and, if possible, share a screen recording of the issue via DM? This will help us look into it more effectively. Thank you! x.com/messages/compo…

@ixigo Updates ?

Hi Kabir, please note that the ixigo invoice reflects only the GST applicable on ixigo's service charges. The GST on the flight fare is collected by the airline, and the corresponding GST invoice for claiming input tax credit is issued directly by the airline to the passenger's registered email ID. For assistance regarding the airline GST invoice, we request you to kindly connect with Ethiopian Airlines using your PNR. Email: CustomerRelations@ethiopianairlines.com Toll-free (India): 000 8000 401 687 Thank you!

@ixigo I need to claim GST paid for my recent trip with ixigo. The invoice does not show the GST amount. Your helpline +91-1161224444 does not work. How do I reach an agent

@kabirkashyap78 Hey Kabir, please share your registered contact details or Booking ID with us via DM so that we can check your concern and assist you further. Thank you! x.com/messages/compo…

Congratulations, Champions! No pain, Only Spain!

@isteyak01234 Hi, as previously informed, we are currently awaiting a response from the airline regarding your concern. We will keep you updated as soon as we receive any further information from their end. x.com/messages/compo…

"Facing a major issue with @ixigo for issuing wrong tickets (PNR: EOKM9I). It has been 7 days since the refund process started, yet no resolution. Requesting @qatarairways, , @DGCAIndia to intervene in this matter and process my refund immediately. This is extremely poor service

@Aadi170001 Hi Tarun, we are getting this checked and request your cooperation in the interim. For security reasons, we kindly request you to remove the tweet containing your booking details and connect with us via DM so we can assist you further. x.com/messages/compo…

Ixigo fraud with me .I have booked hotel with ixigo with full refund cancellation but still they make me fool in website app the refund shows zero . So don't make bookings with ixigo.there coustmer care said wait for morning very Disappointed @ixigo @ixigosearch @ixigo_fan

@ErzaNime04 Hey Erza, please share your registered contact details or Booking ID with us via DM so that we can check your concern and assist you further. Thank you! x.com/messages/compo…

@StarAsia flight is such a scam They cancelled my flight without my knowledge,reason to be unforseen circumstances and now, they are not ready to refund my full amount but only 500rs #iwantfullrefund @ixigo @starAsia #scammers #bannedStarAsiaFlight

Hi Sohini, we would like to inform you that we have checked with the airline, and the airline has applied a cancellation charge of INR 4,999 as per the applicable fare rules. Accordingly, we have processed the applicable refund of INR 207, which is expected to be credited to your account by 18 Jul 2026, 20:00. We appreciate your patience and understanding. Thank you! x.com/messages/compo…

@surajtweet24 Hi Suraj! We hope we were able to assist you with your hotel check-in and address your concerns. If you need any further assistance, please feel free to reach out to us via DM anytime. Thanks! x.com/messages/compo…

@ixigo DM done and now took it seriously and resolve my concern ASAP

@Vyshakh_er11 Hey Vyshakh, we're delighted to receive such kind words from you. It truly means a lot to us. Thank you for your kind support and for choosing ixigo! 😊

@ixigo His proactive approach and follow-through turned a stressful situation into a smooth experience. Please recognize his excellent work — and encourage him to keep up the great service. Thank you, @ixigo

I would like to commend Pratham from ixigo’s Senior Customer Support team for exceptional assistance with booking ID IF26061951091579. @ixigo #ixigo #Customersupport #flightbooking

Hey Sohini, please note that the cancellation charges are applicable per passenger. Since this was a voluntary cancellation, an ixigo cancellation fee of INR 300 per passenger has been applied. Additionally, the convenience fee is non-refundable as per the applicable policy. x.com/messages/compo…

Hey Sohini, we have carefully reviewed your concern and verified that the booking was created exactly as per the details entered during the booking process. Before payment is completed, the booking flow displays confirmation prompts asking customers to review and verify all booking details. We also checked your request with the airline. As per the airline's policy, once a ticket is issued, complete name changes or changes to the passenger's identity are not permitted. Only minor spelling corrections (up to three characters) are allowed. Since your requested change does not fall under the permitted name correction policy, we regret that we are unable to process it. Thank you for your understanding. x.com/messages/compo…