James Hunt

@HeathrowAirport I think the toddler you have hired to run baggage reclaim needs a nap

@HeathrowAirport what are we supposed to do?

@British_Airways Is that relevant? This is just a broken link to a resource. Wasn’t trying to check in. You show this pop up when opening the page. If the functionally isn’t there, maybe hide the button. Invest in UX, it goes a long way.

@JamesCodes Hi, James. We can only apologise for the problems you're having, but Mexico does not have online check-in capability, so documents have to be checked manually at the airport, I'm afraid. Neil

@British_Airways click this and I get to that:

@British_Airways Very hard to get this wrong

@JamesCodes Hi James. I'm sorry that link isn't working. To check entry requirements you can visit gov.uk or try the link below: apply.joinsherpa.com/travel-restric… PhilGW

@pritipatel @ukhomeoffice What about the gangs your colleagues buy drugs from? Do they get a free pass?

Our new drugs strategy will break gangs peddling drugs & make communities safer. We will: 🚨 Shut down 2,000 county lines in the next 3 yrs 🚨 Seize gangs' assets 🚨 Impose tougher penalties 🔹 Deliver world-class treatment & recovery #BeatingCrimePlan dailymail.co.uk/debate/article…

@ukhomeoffice I hope you’re proud of your cost cutting. All of these people, a new variant and you out two staff on!

@HeathrowAirport why is it on the morning that you knew there would be more checks half of the passport scanning machines are off? Seems your intention is to make as many people sick as possible. Shame on you.

@famerazak @British_Airways No, sent on my way after queuing for 30 mins. 30 mins of my 1h50 changeover.

@JamesCodes @British_Airways That didn’t work this time?

@British_Airways riddle me this. I book a flight with BA. I have a BA booking reference. BA is a partner airline with the airline that is operating the codeshare flight (AA). Which check in desk do I need to use to check in? AA or BA?

@British_Airways Aha! So you do know. Perhaps it would make sense to put that in your horrible app somewhere? You know, to help the customers who give you money.

@JamesCodes Hi James. You will need to check-in at the operating airlines' check-in desk. PhilGW

@famerazak @British_Airways Same

@JamesCodes @British_Airways I always went to the BA checkin

@JGamblin Blame the “hacker” not the bad developer that made secret data available within the DOM.

The Missouri governor has released a fundraising video stating that "digging around in the HTML" is a crime in Missouri. youtube.com/watch?v=9IBPeR…

@British_Airways Basically, really simple thing to do properly. Something that I’m sure causes confusion to some of your less “tech-savvy” users. Just letting you know as I’m sure you want to provide the best experience to your users.

@JamesCodes Hey, James. Can you tell us the problems you are actually having with the app? Neil

@British_Airways do you understand how confusing it is to prompt users to open the app that they are currently using within an iFrame that is open within your app? Endless loop? This is so simple to do properly. Why???

@British_Airways This iFrame is within your app. I appreciate the efficiency gained by opening up your site within the app, but prompting the user to then open the app doesn’t really make sense. It’s very easy to resolve too as the site will be able to determine if it’s being opened within an app

@HeathrowAirport @UnsquaredPiazza All 4 of them…

@UnsquaredPiazza Hi Clementina, we are sorry to hear this. Border Force is currently experiencing some delays as they conduct additional spot checks to ensure passenger compliance with the UK Government’s latest entry requirements. (1/2)

@HeathrowAirport, any plans of getting the arrivals experience a bit more pleasant for passengers with kids? Kudos to all of you in the never ending passport control queue, with kids dangling off you, working out games, and to you, dad-turned-ipad-holder. You are my heroes.

@HeathrowAirport @Everything2Noth So what exactly are you responsible for? Seems every problem is someone else’s fault

@Everything2Noth Hi, baggage handling and delivery is handled by your airline. Please visit the baggage reclaim desk nearby the carousels to enquire about this. We have passed this onto the baggage team as well to look into. Thank you.

@transportgovuk @GOVUK But they won’t be able to get into the country without a 2 hour wait because this country is run by incompetent wastes of space.

From 2 August, passengers who are fully vaccinated from the US and European countries (currently excludes arrivals from France) will be able to travel from Amber countries to England without quarantine. We are also restarting international cruises. Find out more👇

@HeathrowAirport the lack of organisation is absolutely astonishing. Nothing to do with the government, just bad management. All getting pushed into a seek assistance queue, that doesn’t move! Passengers have to take it upon themselves to change the queue they are in to get in.