Sanjeev (Jassi) 🐿🕵

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Sanjeev (Jassi) 🐿🕵

Sanjeev (Jassi) 🐿🕵

@jassics

Learning and sharing useful resources on Application Security, Cloud Security, and DevSecOps. Check https://t.co/mnpljydapj and https://t.co/IYo3ZB30K3

INDIA Katılım Nisan 2009
945 Takip Edilen1.9K Takipçiler
HP Support
HP Support@HPSupport·
@jassics Yes Sanjeev, you heard it correctly. The team is working with the DOA team to process the DOA letter for you. Once you receive it, you can contact the seller. Regards, HP Social Media Escalation Team
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Sanjeev (Jassi) 🐿🕵
Sanjeev (Jassi) 🐿🕵@jassics·
@RelianceDigital @HPIndia @HPSupport I bought HP printer on 6th April and it started giving motherboard problem while installation. Technician confirmed the issue and said DOA will be issued. It’s been 10 days without resolution. Please resolve asap.
Sanjeev (Jassi) 🐿🕵 tweet mediaSanjeev (Jassi) 🐿🕵 tweet mediaSanjeev (Jassi) 🐿🕵 tweet mediaSanjeev (Jassi) 🐿🕵 tweet media
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HP Support
HP Support@HPSupport·
@jassics Sanjeev, As per the update from the team, they have elevated the case to the concerned team. There may be a delay due to the public holiday and weekend. However, your message has been notified to the team working on your case, and you will get the update accordingly.
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Sanjeev (Jassi) 🐿🕵
Sanjeev (Jassi) 🐿🕵@jassics·
@RelianceDigital Please co ordinate with HP support team. Your team has all the possible details and also shared in this tweet. What else you need from my side. Bought on 6th April and faced motherboard issue on 7th april. Simply replace the printer. It should not take so much time. @HPSupport
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Reliance Digital
Reliance Digital@RelianceDigital·
@jassics Hi Sanjeev, We've been trying to reach you on your provided number, but unfortunately, we're unable to get through. Please provide an alternate contact number and a suitable time so that we can connect with you and assist you further. - Ashutosh
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HP Support
HP Support@HPSupport·
@jassics Sanjeev, Sorry for the delay in response. Your case has already been notified to the service team today, and they will contact you at the earliest for further support. If I get any updates, I will notify you here. Regards, HP Social Media Escalation Team
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Reliance Digital
Reliance Digital@RelianceDigital·
@jassics Hi Sanjeev, We regret the inconvenience caused and would like to inform that we have conveyed your issue to the concerned team. We are expressly working towards resolving it at the earliest. - Ashutosh
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HP Support
HP Support@HPSupport·
@jassics Hello Sanjeev, This is Smitha, and I’ll be taking over this conversation from here. I understand there has been a delay from the service team regarding the installation. 1/2
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Sanjeev (Jassi) 🐿🕵
Sanjeev (Jassi) 🐿🕵@jassics·
Please keep me in mail as I have neither got any call or mail so far even hearing that it’s been escalated.
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HP Support
HP Support@HPSupport·
@jassics Not to worry, I have escalated this case to our higher authority and the team shall get back to you at the earliest. Regards, HP Support
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Sanjeev (Jassi) 🐿🕵
Sanjeev (Jassi) 🐿🕵@jassics·
@RelianceDigital Please talk to Reliance digital staff of HSR sector 6 and the person who is allocated for HP service there. I am not getting proper response since day 1
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Sanjeev (Jassi) 🐿🕵
Sanjeev (Jassi) 🐿🕵@jassics·
@HPSupport Not yet. But technician said he has sent mail for approval and reminded 4 times without response. However, he has not forwarded me any such mail yet.
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HP Support
HP Support@HPSupport·
@jassics May I know if you received the DOA letter? Regards, HP Support
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Sanjeev (Jassi) 🐿🕵
Sanjeev (Jassi) 🐿🕵@jassics·
@HPSupport @RelianceDigital @HPIndia Let everyone know how unprofessional reliance and hp are. Reliance folks are saying HP will take care HP ppl are saying talk to Reliance. Why so much trouble after sale that too for the new purchase. Its 12th day and I am counting. Next time I will start posting all chats here.
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