Jay Ratliff

@CTCTHelp Cannot believe zero customer service assistance on the weekend. We have an email list of 4,000 names and when we send an email campaign it shows "sent" (which I believe is completed) after just 500 emails have been sent. Why?

@FlyFrontier Trying to locate my PNR CF Number for 1185 tomorrow - CVG-PHX...Help! Willis Ratliff

@Delta I do not own a gun, but I will end my relationship with Delta and I will fly my 70,000 miles a year elsewhere. Companies who try to capitalize on the tragic headlines of day are not the kind of companies I wish to support.

Another day of profits on Wall Street - nice work class, as some gains were realized in less than 5 minutes!

@snealie @DeltaAssist Can you email me her confirmation number? m(six digit) jay_ratliff@msn.com

@snealie @DeltaAssist Agreed. Contacting my DL friends to find out why she was not rerouted on another airline - most flights: $350+ p/p!

@snealie @DeltaAssist DL will try to accommodate them onto other carriers, if at all possible. Limited options, with so many full flights

Delta can reroute passengers manually, but with their computers down it will be a slow process.