jemma barber

@TravelodgeUK @Tripadvisor I booked London King’s cross on Scott based on what appeared to be mostly positive reviews. However, upon closer inspection, many of these reviews mostly on Google and Trip Advisor now appear misleading and potentially fraudulent by the manager Mr Love

@nadine79700 Thanks I booked a super saver deal too but I wouldn’t have booked if the reviews had I have known majority of the reviews on @Tripadvisor was biased and fake written by @TravelodgeUK

@jemmakb @TravelodgeUK @IslingtonBC Yes they have replied, apologies and remedial works been put in place. However, be warned, based on this experience, I tried to cancel 2 bookings I have for Travelodge in Edinburgh and Glasgow for July/August. They are refusing to give me a refund as I booked a super saver deal.

Shocking hygiene @TravelodgeUK London King’s Cross Royal Scot. Tattered carpets, thick dust & a mouse running the halls. Reported to @IslingtonBC Environmental Health. Unacceptable for a family stay. Misleading photos vs. grim reality. Avoid! #Travelodge #LondonHotels #Warning

@TravelodgeUK @Tripadvisor pls look into reviews on TripAdvisor for Kings cross on Scott. Under UK law, inc the Consumer Protection from Unfair Trading Regulations 2008, it’s illegal for businesses to engage in misleading commercial practices.many ref “Mr love” from fake accounts

@nadine79700 @TravelodgeUK @IslingtonBC This is the reply I got when I wanted a refund or book to another hotel after reading the reviews on mice and saying about the numerous fake reviews written by fake accounts giving a good review of “Mr love”