John Nicholas

@BMW_UK Disappointed with inability of BMW customer services to assist with ECOC problem. I’ve been waiting for Cert for several weeks and no idea whether it’s even been sent yet. Apparently CS has no internal number for the mysterious ECOC team and so decline to get involved!!

@Worcester_BMW I’m afraid I’ve not heard from aftersales or any other department. Disappointing given I purchased the vehicle from Rybrook last August and the help required is not complex. A plate could be simply sent in the post.

@jnich65 Hi John, we are sorry to hear that you didn't have a timely response. Could you please confirm whether you have heard from our aftersales department about the replacement registration plate?

@Worcester_BMW While I spoke to a very helpful lady on reception, to achieve your stated objective of providing a 5* star service to all customers, surely returning a call within 2 hours as promised is a good starting point? I only need a replacement registration plate after all.

@jwollington Indeed, let’s hope it does, as the sentence appears undue lenient, particularly in light of his previous form. This lowlife will reoffend.

@Yatesygolfpunk @jwollington Well at least I should be grateful that you didn’t say I’d go under it! Quite an impressive dismount though #embarrassing

@jwollington @jnich65 He’s never have made it over mate, that hurdle’s chest-high for @jnich65

@VodafoneUK This does not excuse failing to respond to calls to customer service, shutting down my entire service while abroad, and suspending online access to MyVodafone. When will you re-establish my services please??

We are very sorry a technical issue has impacted some customers' data and voice services whilst roaming. You may have also received an incorrect charges message. We are working hard to fix this issue as soon as possible. Our customers' will not be incorrectly billed.

Shame on @VodafoneUK for providing the least customer orientated service possible. Unresponsive, dismissive, and disinterested in improving its corporate reputation. No wonder shareholders are suffering.

Strangely @Yatesygolfpunk within 30 mins of my tweet, I received a text from @VodafoneUK saying they were suspending my service due to the excessive data usage! This is despite their own app showing I had 16.5GB remaining this month. Coincidence, or an attempt to silence?

Appalling customer service from @VodafoneUK Having seen £1,500 overcharge on bill, tried to call to discuss error. After 45 mins holding for an agent, my battery and patience ran out!

@Yatesygolfpunk @jwollington You managed Dunsmore last time we were out Rob!

@jwollington @jnich65 🤢🤮

@jwollington And hopefully the bar stays open later than 9pm! #sleepyaldeburgh

@Yatesygolfpunk @jwollington New winter bike for Jase?

@Yatesygolfpunk @jwollington I'm sure there's a law that bans heightism. Admittedly the skis were probably longer than me (or were they snow shoes?)

@Yatesygolfpunk @jwollington you see Rob, we told you the Cinzano jersey was such a bargain #guttedofwatford

@Yatesygolfpunk @jwollington @JPenlington @Pinarello_com Well, at least I've got a matching white one!

@Yatesygolfpunk @jwollington @JPenlington Yes indeed - team jerseys?

@Yatesygolfpunk @jwollington @davies Yes, congratulations Jase, and it's amazing you don't look a day over 46!

@Yatesygolfpunk @jwollington As you know Rob, this is because I am riding with the brakes applied #neednewpads

@Yatesygolfpunk @jwollington @Yates1Co Unfortunately I was disqualified after the breathalyser test.

@Yatesygolfpunk @jwollington @Yates1Co Perfect - presumably the nice pink one I test rode at the Watford Hilton?