Johnson Consulting Group

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Johnson Consulting Group

Johnson Consulting Group

@johnsonfuneral

We partner with Funeral and Cemetery Business Professionals to provide intelligent business solutions. Created for Partnership, Designed for Success.

Scottsdale, Arizona (USA) Katılım Haziran 2009
506 Takip Edilen414 Takipçiler
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
We're here to help, that's why JCG's expert business consultants are offering free crisis management consultations. Give us a call, let's get through this together. bit.ly/39dfPLp
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
The data is in—and it’s changing how death care leaders should think about growth. Our 2026 Trends & Insights Report breaks down what today’s families value most, where pricing pressure is coming from, and how experience design impacts performance. lp.constantcontactpages.com/su/A2xHZKY/TI2…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
🏆Announcing the 2025 Excellence in Customer Service Awards Johnson Consulting Group is proud to recognize the organizations setting the standard for exceptional service across the funeral and cemetery profession. Congratulations to this year’s honorees! johnsonconsulting.com/johnson-consul…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
What does Customer Service Excellence actually look like? We’re spotlighting award-winning service with Jay McAfee on Tea Time. • Boost survey participation • Build training + accountability • Utilize feedback to drive improvement Register: @6e27e7db-03d7-453e-9346-3d5130c82abd" target="_blank" rel="nofollow noopener">events.teams.microsoft.com/event/8c7cee30…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
🍀 Happy St. Patrick’s Day! Wishing everyone a day filled with a little luck, good cheer, and time spent celebrating with your community. From all of us at Johnson Consulting Group, we hope you have a wonderful St. Patrick's Day! #StPatricksDay #GoodFortune #Celebrate
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
📊 Inside the NFDA Consumer Awareness and Preferences Survey Join Lacy Robinson as she sits down with Ed Defort, publisher and editorial director of NFDA Publications, to break down key insights from the NFDA Consumer Awareness and Preferences Survey. @6e27e7db-03d7-453e-9346-3d5130c82abd" target="_blank" rel="nofollow noopener">events.teams.microsoft.com/event/79faed21…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
In case you missed Tea Time last week, we’re sharing the replay! This session is packed with tips and tricks for getting the most out of our customer survey tool and turning feedback into actionable insights. youtube.com/watch?v=ZPaRsP…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
We had a blast at the CANA Symposium last week! 🎉 It was an incredible opportunity to connect with peers, share ideas, and be part of such meaningful conversations. Thanks to everyone who made it a great event—we’re already looking forward to the next one!
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
⛳️ The greatest show on grass… and one of our favorite JCG traditions! We always have a blast hosting events during the Phoenix Open, and this year did not disappoint. From great conversations to even better company, these moments are what make our community so special.
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
TOMORROW 11 AM PT/ 2 PM ET Join us for another Johnson Consulting Conversation hosted by Lacy Robinson and her guest Vince Roberge who will share an inside look at JCG’s Leadership and Management Program and how it transforms funeral service leaders. @6e27e7db-03d7-453e-9346-3d5130c82abd" target="_blank" rel="nofollow noopener">events.teams.microsoft.com/event/5e08e348…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
We’re pulling back the curtain on Johnson Consulting Group’s Leadership & Management Program—a hands-on experience designed to help funeral home and cemetery professionals lead with confidence, clarity, and purpose. 🔗 Read the blog: funeralvision.com/get-a-sneak-pe…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
According to NFDA, a nearly 50% of funeral homes are expected to be transferred within the next 5 years.  That shift creates a major opportunity for funeral directors who are ready to step into ownership.. Read our article to learn what ownership entails johnsonconsulting.com/funeral-home-o…
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
Great customer service drives family satisfaction. Our data shows the highest NPS (95%+) comes from families who found a funeral home through: ✨ Online reviews ✨ Reputation ✨ Personal recommendations #CustomerExperience
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Johnson Consulting Group
Johnson Consulting Group@johnsonfuneral·
A strong funeral home runs on a financial plan built for resilience, clarity, and long‑term success. If you want to make smarter decisions and build a future‑ready business, start with a plan that puts data and strategy at the center. Read the full blog  johnsonconsulting.com/funeral-home-f…
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