Jonathan May FRSA

@BristolCouncil @BristolWaste CAS-3450755-N6T4F9

@jonathan_may @BristolWaste Morning Jonathan, thanks for reaching-out & we're sorry to hear Islington Road's recycling wasn't returned for. Unfortunately, we experienced staffing issues last week, however, if you'd like to provide your report ref. then we'll be able to escalate this for you. Many thanks

If your bins or boxes weren't collected today (30 Dec) please check our missed collections list to see which streets we will be returning to tomorrow: bristolwastecompany.co.uk/collections If your street was missed but isn't listed, please report it by 5pm tomorrow: bristol.gov.uk/bins-recycling…

@BristolWaste @BristolCouncil Hello, we have reported several times but Islington Road BS3 still missing brown, green and black recycling box collections from last Thursday.

@BristolWaste @BristolCouncil @BristolWater Last week black bins missed for the whole of Islington Road BS3 and no recollection has taken place. I understand residents have submitted a report but to no avail. Overflowing bins!

@ITVXhelp @ITVX TCL 65C645K

@jonathan_may @ITVX Hi there, so we can look into this can you please drop us a DM with the make and model of the TV.

@ITVX you know that on a whole bunch of smart TVs your app simply doesn’t work for live TV? I mean, it’s been a problem for years. Are you fixing it any time soon?

@ITVXhelp @ITVX This is from your linked help page. I’m literally using Android TV. So why doesn’t it work?

@jonathan_may @ITVX If there is no live icon showing on the ITVX app for a particular device, this means that the device you're using does not support live TV. Our help page provides a list of the supported devices for live TV: tinyurl.com/mrymbeww. Let me know if you have any questions. 🙂

@ITVXhelp @ITVX Sorry, my question is: my device supports live TV from every other provider, but ITV does not support my device. Why not? Cos it’s not that “my device doesn’t support it”, it’s that your app doesn’t work on my device. When will you fix it?

@ITVXhelp @ITVX No icon at all. The app loads as if it never had a live option.

@jonathan_may @ITVX Thanks for that information. Do you see the icon for Live TV there? Or does it not appear?

@ITVXhelp @ITVX It still doesn’t work.

@jonathan_may @ITVX Live TV isn't available for all devices. What is the make and model number of the device you're using?

@ITVXhelp @ITVX But why “isn’t it available”? TCL 65C645K. Given that live TV works fine for other apps, and the fact this runs a standard Android TV OS, this feels like it’s just an ITV problem/bug or some commercial nonsense.

@BristolWater blocked drains at junction of Islington Road/Beauley Road BS3, causing smell both indoors and outdoors for most of the bottom half of Islington Road. Also reported by neighbours on local Fix My Street service.

@useMotion heya, I created a load of tasks via Zapier. They are visible on the mobile app and via search on the web app. But can’t see them in the calendar or project/task list at all on the web app. Any ideas? Feels like a bug of some kind.

@useMotion I love the feature but doubt the AI.

We've only feature-flagged this on for 1% of the users. Talking to your phone/computer and automatically re-scheduling your calendar like an A.I. personal assistant will be available to 100% of users within the next few weeks!

@huckleberrycare Happy Monday. Any update on this one?

@jonathan_may Appreciate your patience! Feel free to DM us your email address so that we can make sure our Customer Support team can look out for your ticket.

@huckleberrycare heya, our app seems to have completely removed our second child this morning. Rolled out a breaking change? Something else? Appreciate any help, as we are somewhat (completely) dependent on the app for sleep timings…

@huckleberrycare Apparently I can’t DM you

@_sons @huckleberrycare I’m assuming just a bug of some kind. It’s just really odd to have *any* code changes rolled out on a Sunday morning!

@jonathan_may @huckleberrycare This happened to me too!!! @huckleberrycare please help. My second child was deleted early this morning. Please help!!

@huckleberrycare Did that first, not heard anything back - that’s why I chased on here. Plus side I guess is at least we all realise how dependent we are on the app. 😂 not been an easy day!

@jonathan_may Hi Jonathan, thanks for reaching out! The tech team is looking into this, but please submit a ticket in the Help & Support section of the app so that our Customer Support team can get your info.