JSAUX Support

@killpax36 Sorry to hear that your previously purchased JSAUX case was damaged. Please send us a DM with your order number, and we’ll be happy to assist you further!

@sck8182 Thank you for your interest in our products Regarding the ROG Xbox ally X case and protective shell, we recommend keeping an eye on our official website and social media channels. Any updates or new product launches will be announced there first.

@jsauxsupport I am getting the ROG Xbox ally X next month at launch will u have any accessories for it I am looking for a case and a protective shell for it thank u

@UGEplex We’ve already replied to your message,please check your DMs.

@jsauxsupport Check DM's? No reply to email. It's been a few days. @jsauxofficial 👆

@RetroGamer064 Thank you for your interest in our USB-C to USB-C & A PD Adapter Set for Switch 2. Sorry, we are unable to confirm when it will be available at this time. We recommend that you click on the product page ''Notify me when available'' to get the latest news.

@jsauxofficial What's going on with USB-C to USB-C & A PD Adapter Set for Switch 2? Still remains unavailable.

Game glare-free. Soon. 😎🕹️ #JSAUX #JsauxGaming #GlareFreeGaming #GamingAccessories #ScreenProtector #AntiReflectiveFilm

@AdamBelaarbi We have already urged our logistics provider to expedite the process. We kindly ask for your patience and understanding during this time — your package should arrive very soon.

@jsauxsupport Hey, Where is my order #134780? I ordered on 8th July and I need it!!! Nobody responded to my e-mails!!!

At Jsaux, we're not just solving problems; we're creating 'happily ever afters' for our customers! ✨ So, if you have a tale of order woe, a shipping saga, or a product quest, we're here to craft your happy ending. 📜🌟

@AdamBelaarbi Hi.We sincerely apologize for the inconvenience caused by the delayed tracking updates. Latest update:2025-07-15 16:49 PARIS, PARIS, FR, Delivered to local carrier Tracking number:QL0500153948883YQ Tracking link:#nums=QL0500153948883YQ" target="_blank" rel="nofollow noopener">t.17track.net/en-cn#nums=QL0…

@4655Scott Hi,the CH4502 45W USB-C Charger can charger for the Switch 2. Please note that the host mode recommends a 60-65W charger.

@jsauxsupport does the CH4502 45W Steam Deck replacement charger work with Switch 2?

@PepsiManX360 Thank you for your support of JSAUX! The Split Protective Case is currently on pre-sale. Regarding EveryDay Case, we are unable to confirm when it will be available at this time. We recommend that you click on the product page ''Notify me when available'' to get the latest news.

@jsauxofficial & @jsauxsupport When are your Switch 2 cases going on sale?!? I want a Split Protective & a Everyday Case. I’m scared of dropping my Switch as I only trust your cases!

@UGEplex So sorry for the inconvenience you may have experienced.We have DM you.

Hi, @jsauxofficial @jsauxsupport ... I suggest pulling the JSAUX Protective Case Compatible with Nintendo Switch 2 (2025), Hard Carrying Shell (PC0116) from sale. These nubs seem to be damaging the surface of the #Switch2 (see pics) I only used it today for the 1st time

@MarioRomeoDeLaG @jsauxofficial Hi there,the Split Protective Case for Switch 2 does not use any adhesives,it also not need adhesive to hold the joycons or switch.

@jsauxofficial @jsauxsupport is there any kind of adhesive in your split protective cases? In interested to know this for the split protective case and the everyday case. Is adhesive needed to hold the joycons or switch?

Meet the EveryDay Case — your NS2’s new daily armor. ✅ Grip & 💾 Store Built for travel, made to play. Where & whenever you game, it goes. #JSAUX #EDC #NintendoSwitch2 #GameReady #Switch2Ready #JSAUXGaming

@ihsan_lol_ Thank you for your interest in our products! Sorry, we are unable to confirm when it will be available at this time. We recommend that you follow our official website or social media for the latest news.

@jsauxofficial This is the case I’m waiting for, do you guys have a release date at all?

@Mwiz123 Thank you for your interest in our EveryDay Case with Travel Cover for Switch 2! We recommend that you follow our official website or social media for the latest news.

@jsauxofficial When?

@DarthYuwial We recommend that you click on the product page ''Notify me when available'' to get the latest news.

@jsauxofficial When will it be available for purchase?

@MarioRomeoDeLaG Hi, thank you for your interest in our Split Cases. Sorry, we are unable to confirm when it will be available at this time. We recommend you following us on social media for the latest updates.

@jsauxofficial When will your other split cases will be available?

⚡ TOMORROW IS THE DAY — Stay Charged, Stay Ready Squad up, power up. This compact charging hub fuels FOUR Joy-Cons at once—so everyone’s set for launch day mayhem. Plug in, charge fast, and never miss a beat. #JSAUX #NS2 #Switch2Ready #GamingAccessories

@MysticOnPc42069 @jsauxofficial Sorry, we are unable to confirm when it will be available at this time. We recommend that you click on the product page ''Notify me when available'' to get the latest news.

@jsauxofficial @jsauxsupport when does this drop I wanna order one

🔧 4 Days to Go — Mod Ready, Game Steady Swappable. Stackable. Tactical. The ModCase gives you more ways to play, protect, and customize your #NintendoSwitch2 than ever before. —it’s built for your style. Gear that adapts like you do. #JSAUX #NS2 #Switch2Ready

@MysticOnPc42069 @jsauxofficial Hi there,here is the link:jsaux.com/products/modca… We recommend that you click on the product page ''Notify me when available'' to get the latest news.

@jsauxofficial When does this come out?

@ScipioValko @jsauxofficial Hi,the PC0117 Split Transparent Ergonomic Protective Case is compatible with BG0122 MegaCarry Case for Switch 2.

@jsauxofficial Hello JSAUX, "the Split Transparent Ergonomic Protective Case for Switch 2" is compatible to enter in the "MegaCarry Case for Switch 2"? thanks

🚀 It was a big month at JSAUX! 🎮 JoyVerse Grip for #JoyCon; 🔧 All Arounder - travel, storage & play; 🔋 EnergyFlow Charger – looks #GTA6 ready 😎(LOL) 🛡️ We brought our signature ModCase on #NintendoSwitch2 #JSAUX's next-gen gear are #Switch2Ready

@yuuki_2622 Sorry,this product due to logistical reasons, we are temporarily not providing order services to the Japan.

😤😤JSAUX FINALLY STARTED THE PRE-ORDER FOR THE 65Whr BATTERY KIT. #JSAUX #ROGAlly #Handheld #Gaming 🔗go.jsaux.com/bigbat4ally

@HammerheadsHC @jsauxofficial Sorry,this product due to logistical reasons, we are temporarily not providing order services to the UK.

@jsauxofficial Are these available in the UK too?

@thiago_vgt Sorry,due to logistical reasons, we are temporarily not providing order services to the Brazil.

@jsauxofficial Not shipping to Brazil?

🌌 JSAUX | Redefining the Handheld Era From now until June 5th, we’re unveiling a new Switch 2 accessory every Thursday. This isn’t just about accessories. It’s a dialogue between design and performance. A bold step toward the future of handheld gaming. At JSAUX, we’re not just making gear - We’re building the next chapter of the gaming experience. 📅 Weekly reveals. 🛠 Crafted with purpose. 🎮 Made for Switch 2. Made for gamers. #JSAUX #Nintendo #NintendoSwitch2 #NS2 #Accessories #GamingAccessories