Joolz

@StagecoachCNL Great customer service??? You must be joking. His attitude is shocking. Rude, impatient and cheeky.

@Juliastar64 Hello Julia - Sorry to hear how you find the driver to be. We regard all drivers to be professional and to deliver great Customer Service so it is always disappointing to learn when that may not be the case. Please be assured we will let the depot manager know. Have a good day. J

@StagecoachCNL Why do drivers insist on showing you up when you have a staff pass. Same driver every time,

@StagecoachCNL 10.45, 685 from Eldon Square. Driver wears glasses and is bald. Everytime I get on he shouts me back to have an inquest on my staff pass. His customer care is shocking. Is he on a bonus to hack people off?

@Juliastar64 Hi, I am sorry to hear this, are you able to provided me with further information as what happens and full journey details of the service when you experience this. Thank you E

@StagecoachNE Yes it was today

@Juliastar64 Good Afternoon, Thank you for this information, can I just double check that this happened today (03/07/2024)? - A

@StagecoachNE got the 12.15 62 Throckley, refused to put raamp down for a lady then shouting get on, ask who he was shouting at said he couldn't understand!!!

@StagecoachNE 12.15 bus 62, 10644, Throckley to Newcastle. No need to talk and gesture with your hands!!

@Juliastar64 Good Afternoon Julia, I am sorry to hear this. Can you let me know the journey details of the service; Date, time, Bus No, Boarding Stop and Direction of travel so I can look into this further for you Many Thanks - A

@TheLastLeg Eddie the Eagle

#LastLegBear, could it be Eddie the Eagle

@StagecoachNE wot a joke, over 1 hr late, driver gets off denton burn lights for a tab, change drivers blutcher after 10min wait, sat another 10mins waiting for driver to start the engine. No info giving to passengers nd you wonder why ppl get angry......

@bluelightcard I have tried to send a DM with information but it won't send

@Juliastar64 Hello! Please send us a direct message, and we will be able to look into this further for you. twitter.com/messages/compo…

@bluelightcard cant upload ID, keeps saying there is a problem. Already paid for its renewal, any idea?

@StagecoachNE when is the WiFi on the buses going back on?

@StagecoachNE 15.13 x82 no show from Newcastle so got the 15.35, 685 fleet 27253 MY GOD!! Didnt wait for elderly to sit, hit every kerb, went through a red light, drove like a man possessed. Next time I think il walk, be safer.

@StagecoachNE 12.34, x82 from Throckley, what a driver. One handed, while the right hand was out the window, managed this even at roundabouts. Now thats skill some might call it dangerous, what do you think??

@AsdaServiceTeam astounded in store today as one staff name called two other staff to her colleague. Not what you need to hear

@StagecoachCNL sent the email on aug 27th, still no response. Obviously not bothered.

@StagecoachCNL 15.03 from Lemington Road heading Throckley, obviously didn't know about speed limit. Stopped 3 bus lengths away, to be told it will keep me fit, and he had sitting time !!! Driver needs diversity training,

@StagecoachNE its bad enough when a bus is cancelled but when the app says a time but the bus comes 3 minutes early but then sits for 4minutes further down. Getting times right would be good

@StagecoachCNL Thanks, I have done.

@Juliastar64 Thank you for your feedback, could you please provide full details to customer.services@stagecoachbus.com so this can be looked into. Thanks V

@StagecoachNE This is from Throckley

@StagecoachNE yet again 10.40 x82 and the 11.07 and the 11.37 x82 are cancelled. How will I get to work, oh yes TAXI !!!! Are you going to pay for this?