Asda Service Team

We are currently experiencing issues responding to our customers on X. In the meantime, you can contact us on: Facebook: facebook.com/Asda Instagram: instagram.com/asda/ ASDA Help Centre: support.asda.com/help/ Please reach out to us there where we will be happy to assist you. Thank you for your understanding.

@jennifergalttt Hi there, I am sorry to hear about that. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Aquib twitter.com/messages/compo…

@Marky9282 Hi there, Hope you're doing well. I'm really sorry for delay in order delivery. Could you please click on below link so that I can assist you. Thanks, -Gaurav twitter.com/messages/compo…

@AsdaServiceTeam where’s my order? Was due yesterday but i’ve not even had a ‘out for delivery’ email!!!

@AllYourWaffles Hi there, I'm truly sorry to hear about the issue. We want to get this fixed for you as soon as possible. Could you please DM us with more details using the link below? -Lucky twitter.com/messages/compo…

@asda tell me that if i call they can't do anything to approve it. i order £150+/mo online and £400+ in person from you as you stock 2 things i like. forget it. i'll switch to morrisons. 2/2

@natg1978 Hi Natalie, To help you with this please send us a direct message so we can help sort it out quickly. -Akito twitter.com/messages/compo…

@AsdaServiceTeam I've been trying to place an order unsuccessful for 72 hours now, when will the payment issues on the website be resolved?

@ScottyRDuckitt Hi there, I am sorry to hear about that. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Aquib twitter.com/messages/compo…

@AsdaServiceTeam can you give me customer service number please My order came however the driver said things got robbed off his van and he's refunded me however there is other missing items too

Hi there, thanks for reaching out! I am really sorry to hear that you had such experience. I request you to please reach out to us via Direct Message if you're willing to get this resolved through us and help us with some more information as per your account: - Full Name - Phone Number - Email Address - Order Number (if online shopping) - Order receipt (if bought in-store) Once we have that information, we'll be glad to look into this further for you. - Suyash

@AsdaServiceTeam I suggest you DM me and provide me with a certain free / a grab all I can shop. Just been to your local Kingston Store and purchased these as a light snack #mould @playitsafefood

@AimiM83 Hello there, sorry for this experience. Please send us a direct message by clicking the link below and we'll make sure we get this sorted quickly. Thanks. twitter.com/messages/compo…

@asda @AsdaServiceTeam how can you call this a dip? It’s revolting!

@garagerooftunes Hi There, Hope you're having a great day! I would be glad to assist you further If you can send us a direct message, we’ll get it sorted for you quickly. Thanks, and looking forward to helping you! - Enosh twitter.com/messages/compo…

I really need to be able to check out, I need to do a food shop. I have removed my card and readded it, tried a different card, logged out and back in, I've tried the website and the app. Nothing is working. @AsdaServiceTeam @asda

Hey @asda @AsdaServiceTeam I've been trying to do an order for 5 days now and I'm getting an error message every time I try to pay. I sent the error message to your team over email as requested and have had nothing back. I cannot shop in store. When will this be fixed please?!

@TedTippCooper Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Hardik twitter.com/messages/compo…

@AsdaServiceTeam Why isn’t your app accepting payment for a grocery order?! Again! #CustomerSupport

@vodkaboybert Hi there, Thank you for reaching out to us. Could you please send us a direct message so I can assist you more effectively? Here’s the link: twitter.com/messages/compo…

@asda strikes again. £2.98 on the shelf. £4.94 at the till. Once again ripping off their customers. @AsdaServiceTeam

@JollyRancherdam Hey there, thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. -Prince twitter.com/messages/compo…

@AsdaServiceTeam this poor young man drserve a medal foe dealing with this moron. UNFORTUNATELY this Leigh is well known around Scotland for doing horrible things and so we think this young man handle it so superbly. Leigh is a menace to so many including police Scotland.

@123stevieboy Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Bharat twitter.com/messages/compo…

@AsdaServiceTeam the updated app is a joke

@FrankChris52892 Hi there, I hope you are well! Please dm us. Thanks! -Aakash twitter.com/messages/compo…

Well done, @asda, at Aberdeen beach. ⭐️⭐️⭐️✊️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿

@PurfectCatLady Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Bharat twitter.com/messages/compo…

@Georgeatasda @HelpAtGeorge can you help?

@Georgeatasda got a delivery of storages boxes but one of the lids is broken. Can't get to a store, how do I get replacement lid please?

@ashrnf1 Hi there, I am sorry to hear about that. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Aquib twitter.com/messages/compo…

@rriicckkyybb Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. - Hardik twitter.com/messages/compo…

@AsdaServiceTeam I’ve been refused a refund for some missing items on my recent grocery delivery. Can you please help? I’ve been charged for goods which I haven’t received which is obviously unacceptable. Thanks, Ricky.

@BrettOfTheSouth Hey there, thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. -Prince twitter.com/messages/compo…

Erm @AsdaServiceTeam can you not decide on thr price?

@JonathanSweasey Thank you for reaching out. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below.- Hardik twitter.com/messages/compo…

@asda @AsdaServiceTeam why is the dates on your milk so short in Sunderland store today and the best dates on 2 pint and 4 pints of milk was 3rd August. ☹️

@ayeaye_thenoo Hi there, Thank you for reaching out to us. Could you please send us a direct message so I can assist you more effectively? Here’s the link: twitter.com/messages/compo…

@colz261 @asda Well done,@asda, showing the strength of your brand in Scotland, and for providing us foodstuffs from all over the UK and beyond. Passed by your impressive HQ in Leeds recently..