Juniper Creates

@Janeway_san If you ever need any assistance, please don’t hesitate to email us anytime! -VV

@junipercreate I didn't open the package immediately after receiving it; it was quite some time later. I understand your company's 30-day return policy, so I have no intention of forcing a return or exchange. I plan to continue using your services, so I just wanted to share my feedback.

It's a shame that Artemis's right whisker is sewn in vertically. I don't think it's due to compression. I would appreciate it if you could strengthen product inspection or improve quality. With love from Japan. @junipercreate @PlayApex

@Janeway_san Thank you so much for your understanding and for taking the time to share your feedback with us. We truly appreciate it, and please rest assured that your comments have been shared with our team for future improvement.

@Janeway_san Thank you so much for your understanding and for taking the time to share your feedback with us. We truly appreciate it. Please rest assured that your comments have been shared with our team for future improvement.

@junipercreate I'm glad my feedback was heard; thank you for your reply🥳

@Janeway_san Could you please share your order number? We’ll email you directly using the address linked to your order to assist you further. If you're not comfortable sharing it here, feel free to email us at shop@hellojuniper.com. We'll look into it as soon as possible! -VV

@AverageA4510 So sorry to hear that! Totally understand how frustrating it is to see your package marked as returned. If you haven’t yet, kindly email us at shop@hellojuniper.com with your order details. We’ll be happy to look into it and sort this out for you as quickly as possible! -VV

@junipercreate one of my packages has been cancelled and returned to sender

@Bull3tYTube Hi there! So sorry for the confusion with your tracking. We know updates like that can be stressful. We're really glad your order made it to you! If you need anything else, feel free to reach out at shop@hellojuniper.com. We’re always here to help. 💛 -VV

IT CAME!!! IT FINALLY CAME!!!! @ToonTurf

@oRaykao @Loserfruit Hi! Sorry for the confusion. Could you please email us at shop@hellojuniper.com with your order number? We’ll look into this right away and make sure everything is sorted out for you as soon as possible. Thank you! -VV

@junipercreate @Loserfruit Yo @junipercreate the cost of shipping got refunded for my order, is it on danger of begin canceled??

Congratulations @Loserfruit ! 🍓

@_PoolPartyPapi_ Hi Joshua! So sorry about the trouble. That’s definitely frustrating. Unfortunately, we can’t send you a DM. If you haven’t yet, please email us directly at shop@hellojuniper.com, and our team will look into the missing shirt as soon as possible! -VV

@junipercreate the automated customer service email isn’t working. Trying to get the other shirt I ordered that didn’t arrive and every time I email them it says you’ll be with me shortly and I never hear back.

@Resender2be Unfortunately, we can’t send you a direct message here, so if you haven’t already, please email us at shop@hellojuniper.com. We’ll be happy to look into your order and assist you as soon as possible! -VV

@junipercreate I have an order in status "To be processed" since 19/12/2025; can I get a reason why this is

@Resender2be Hi! We’re very sorry for the delayed response and any frustration this may have caused. Some items in our shop are pre-orders, and we’d love to verify your order details for you.

@ReggieRose54881 Thanks for reaching out! If you’re referring to Gorilla Tag game updates, we unfortunately don’t have info on that, as we can only assist with questions or concerns about Gorilla Tag merch. If you have any product or order-related questions, feel free to let us know! -VV

@junipercreate @junipercreate i meant how long till the next gorilla tag update when you get rid of the shit fall stuff lol

Grab Your Mystery Monke at shopgtag.com #gorillatag #gtag #vr #merch @junipercreate

@ReggieRose54881 Thanks for reaching out! Could you please provide a bit more information about your inquiry? Once we have the details, we’ll be able to give you an accurate update! -VV

@GorillaTagVR @junipercreate how long till da update

@misspookiness @NeurosamaAI @Vedal987 So glad to hear it arrived safely! We’re thrilled you’re happy with how it turned out. Thank you for sharing this. 🙏 -VV

Yay! My @NeurosamaAI Lava Lamp arrived today! It’s so cute and looks amazing now that it’s heated up and going. 🥰 Thank you @Vedal987 and @junipercreate for taking such care with the packaging, not only is it cute, it kept it safe during travel as well.

@coolsilver @NeurosamaAI Sorry to hear your package went through some rough handling! We appreciate you letting us know, and are glad it arrived safely in the end. If you have any concerns or questions about your order, feel free to email us at shop@hellojuniper.com. We’re always happy to help! -VV

Despite being kicked by someone at USPS or the shipping vendor for @junipercreate I got my @NeurosamaAI lava lamp unharmed. That bottom cardboard insert saved it.

@leinaiscool__ Hi there! Yes, we do ship to the Philippines! Feel free to order your Benatar Plush here: martianmultiverse.hellojuniper.com/channel/UCESNY… Thank you so much for your interest. Have a great day! -VV

@junipercreate Hi hi hi... do you guys ship deliveries to philippines?? cause im planning to buy myself a benatar plush🥳

@ChaoS_Cryptid3 So sorry to hear you didn’t receive the pin with your order. That must be disappointing. We’ve sent you a DM to help sort this out. 🙏 -VV

@junipercreate Hi. I don't know if it's too late for anything to be done, but I ordered a Frank Frankly plushie with the springtime pin and never got the pin. I can provide proof of purchase. Sorry to bother

@robert_darling_ Thanks for reaching out, Robert! We truly appreciate you bringing this to our attention. Our apologies for any confusion this has caused. Our team has already responded to your email. Kindly check your inbox for the complete details. 🙏 -VV

@junipercreate HI so I just received the second part to my Welcome Home order, and I seemed to have gotten a second Barnaby plushie, when I’ve already received the one I ordered! I’m worried someone didn’t get their plush, and was wondering what I could do

@SpamACforSlpBlu @Loserfruit Hi Dylan! Sorry to hear about the issue with your order. We're already looking into it and will work to get it resolved as quickly as possible. If you have any other questions or concerns, feel free to reply directly to the same email thread. Thank you! –VV

@junipercreate @Loserfruit My order #HJ2350107 never arrived at my house, despite receiving a message saying it did. ihad been at the house all day and no packages. i tried using the website but says there's no orders associated with my email despite it being my only one. idk who to contact or what to do!

@JheyRex @Creepcastactual Hello! Our team has already responded to your email. Please know that we are actively looking into your concern. You may continue to coordinate with us via the same email chain. Thank you for your patience and understanding! -VV