Juno

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Juno

Juno

@juno_hq

Conveyancing that’s clear, convenient and reliable We're an online law firm Our DMs are open

London, England Katılım Eylül 2017
268 Takip Edilen229 Takipçiler
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Juno
Juno@juno_hq·
How long does it really take to move house in 2022? Rightmove says it takes 20+ weeks, but we don't think it has to take so long. Check out our article below for more info! juno.legal/information/ho…
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Juno
Juno@juno_hq·
Looking at houses this weekend? NHS employees get 10% off legal work (conveyancing) on sale, purchase & remortgage. Fully online process with 24/7 dashboard. Peace of mind with second chance guarantee and no hidden fees. Rated Excellent on Trustpilot. juno.legal/nhs-discount?u…
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Juno
Juno@juno_hq·
@weeble81 @CLConveyancers Sorry to hear that JP - if there's anything we can learn from how we dealt with your case (whether you were our client or on the other side of the transaction) please let email hello@juno.legal with the details of what happened and we'll see what we can do differently in future.
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jp
jp@weeble81·
@juno_hq @CLConveyancers You must be joking. You lot were the worst conveyancing firm my EST agent and solicitor has ever had to work with. They said they've never know anything like it! 🤡🤡
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Juno
Juno@juno_hq·
@marcqualie Good question! It's really important to get the legal work ready alongside listing your property for sale. We can act for you + your buyer simultaneously, so you can sell up to 3x faster once you accept an offer. More info at juno.legal/find-out-more/… + happy to follow up in DMs.
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Marc Qualie 🌱⚡️
Marc Qualie 🌱⚡️@marcqualie·
Quickest/easiest way to buy/sell a house in the U.K.? I don’t see anyone doing part exchange atm 😞
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Juno
Juno@juno_hq·
@marriottsmith Hi Ian, we’ve still not received the original lease from your seller’s lawyer – we saw your email and gave them a chase yesterday. Once we receive this we’ll forward it across to you.
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Juno
Juno@juno_hq·
@LaurenS44590644 @henryhadlow Hi Lauren, thanks for getting in touch. Good news – we’re gearing up to exchange this purchase for our client today.
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Lauren Stone
Lauren Stone@LaurenS44590644·
@juno_hq @henryhadlow Hi, can you help us? Our buyer, agent and solicitor have been trying to contact you for weeks - no reply. Your automated updates aren’t accurate. No replies to emails. Juno will be responsible if this falls thru. We’re ready to exchange - where are you Juno?
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Juno
Juno@juno_hq·
@LaurenS44590644 @henryhadlow Please can you DM us with more information (eg client name or property address) to help us identify the case you're referring to. Our phone lines are also open during normal working hours if your estate agent wants to call us directly.
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Juno retweetledi
LendInvest
LendInvest@LendInvest·
We are excited to announce @juno_hq has recently joined our #BTL legal panel. To find out more about their technology-enabled approach to conveyancing, head over to @BandCNews today: ow.ly/aO5450F7dpt
LendInvest tweet media
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Juno
Juno@juno_hq·
@ClaireLouiseWr9 Hi Claire, thanks for your message. I can see that you’ve been in touch with Clare, one of our solicitors, today, and things are moving forward. Please let us know if there’s anything more you need us to do.
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Claire Louise Wright
Claire Louise Wright@ClaireLouiseWr9·
@juno_hq Hi Juno! We’re buying/selling through. All other parties in chain are waiting for Juno to complete final bits before we can exchange. We’re lined up to complete next Friday. The deadline is getting very close and Juno haven’t worked our case since 28th May. Any update?Tx
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Juno
Juno@juno_hq·
@samshort25 @samshoort25 sorry about the delay in replying. We had a brief outage over the weekend that affected our quote tool and client dashboard - fixed yesterday, retro this afternoon to make sure we learn lessons and avoid a repeat!
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Juno
Juno@juno_hq·
@dennisjudge Thanks for your message. We’ve been in contact with our client several times about this on Friday and have proposed a completion date. Our client is aware of the next steps.
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Denes Biro
Denes Biro@dennisjudge·
@juno_hq Hi Juno, please act immediately, I know someone who is about to lose a property today at 5pm because a deadline is not met by your team! The case has been worked on for 5 months now. Thank you!
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Juno
Juno@juno_hq·
@0j0hn0 Hi @0j0hn0 - unfortunately we're not allowed to respond directly on the substance of what your lawyer is telling you, because of rules around client confidentially, but I can assure you we're looking at this now to make sure any delays are eliminated.
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John
John@0j0hn0·
@juno_hq Hi, Juno are acting for the buyers of our house. Can you please explain why our solicitor cannot contact anyone dealing with the case directly? Front line phones just fob him off, w/ days of delays in responding Urgently trying to finalise case for complete next Friday.
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Juno
Juno@juno_hq·
@Arf_22 @jaCattell @Clare_Lut Hi @Arf_22 - sorry for slow reply. We don't handle Islamic mortgages right now, but it's on our roadmap and hopefully we'll get there later this year.
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Arfah 🇵🇸
Arfah 🇵🇸@Arf_22·
House buying is one of the most broken processes ever. So old school. So many middle people. It's so jarring. Needs a whole revamp.
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Juno
Juno@juno_hq·
@Drarok Thanks for pointing this out - it's been on the TODO list for a while, now fixed. juno.legal now redirects to juno.legal
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Juno
Juno@juno_hq·
Our phone systems are now back online. We're calling back everyone who couldn't get through earlier. If your enquiry isn't urgent please call us tomorrow, so we can focus on cases scheduled to exchange or complete today. Thanks! -- Juno twitter.com/juno_hq/status…
Juno@juno_hq

Our telephone provider @aircall has reported a temporary loss of service, so you might not be able to get through to us right now. For exchanges/completions scheduled today we're contacting other law firms directly using our backup systems. More updates when we have further news.

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Juno
Juno@juno_hq·
Our telephone provider @aircall has reported a temporary loss of service, so you might not be able to get through to us right now. For exchanges/completions scheduled today we're contacting other law firms directly using our backup systems. More updates when we have further news.
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Juno
Juno@juno_hq·
@thomson_rosie Hi Rosie - thanks for letting us know about this. To preserve your confidentiality we've responded by email. -- Juno
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Rosie Thomson
Rosie Thomson@thomson_rosie·
@juno_hq any chance someone could respond to our urgent queries about our case we sent two days ago? Mixed messages from every employee we've spoken to and very poor communication about what is happening.
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Juno
Juno@juno_hq·
@HanFoulds @Anna_D_Scott Sorry to hear you've had a tough conveyancing process - hopefully you'll have many happy years in your new home. If you move your mortgage to a new lender in the future we're here to help with the legal work on that switch. For now, good luck with the move (when it happens)!
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Hannah Foulds
Hannah Foulds@HanFoulds·
I realised yesterday that I get a better customer experience on eBay buying a £2 plug than I do purchasing a HOUSE. Surely #property needs to be next for some #tech/reg disruption to make it more standardised and customer-focused?
GIF
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Juno
Juno@juno_hq·
@HattieK @maltbyps @ejhp Hey there Hattie! Just checking in to see if you want to have a chat about the buying / selling process. Happy to help out in any way we can via email (hello@juno.legal). Let us know!
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