@kanishk_RC @zomatocare @TimesNow This is what service you are providing, will you eat the same which you are delivering us?
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Karan Maske
132 posts
At Zomato, our people come first. Their well-being is our top priority, and we are clear: no one is mandatorily expected to work extra hours to cover for another team member's absence.
However, we encourage team members to step in and support colleagues who may be facing personal challenges that affect their work.
This voluntary support system enables our teams to work more collaboratively while providing great customer service. Re-emphasising that this is voluntary and a large number of our employees take pride in being of help to their other team members. That makes working with fellow Zomans special for our teams.
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Zomato Employee Rants Over Company’s ‘New Policy’; Says Teammate’s ‘Leave’ Will Lead To…
#TNCards #Viral
timesnownews.com/viral/zomato-e…
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@KomalJo57913235 @kanishk_RC @TimesNow You are right
We order food from our hard earned money and Zomato fly away by saying the restaurant quality is not under their control if restaurants serve you shit you have to eat it
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@kanishk_RC @TimesNow Yeah only your people come first..Not the customers. Once they have paid for the order they just have to wait, accept stale food, spilled foods and just keep mailing to zomato. #SCAM
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@karankumar_1947 We're so sorry to hear this! Please send us a DM - we'd like to know more about your experience. twitter.com/messages/compo…
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@zomatocare @nagpure_pratik You reduce the carbon footprint by providing poisonous food item you care about environment but not about human life such a pathetic initiative
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@nagpure_pratik Hey Pratik, we'd like to inform you that orders are sometimes batched to reduce the carbon footprint, as our system optimizes delivery routes for efficiency. However, they are never meant to be delivered late. Please allow us some time, we will get back to you with an update.
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@zomatocare @MArtaashN You will get back saying that you don’t control quality of restaurant but earn a proper commission through providing shit
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@MArtaashN Hi Artaash, we’ll check this and get back to you with an update.
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@zomatocare @zomatocare @zomato
Literally wth?!
I received an incorrect item. I had ordered mango juice but received a watery orange juice. Totally different product but didn't get a refund or any compensation. Emailed but still nothing. Even gave proof!!
Order ID 7952194953
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@zomatocare @vasordhara In DM you just say sorry
Once money is in your pocket you dont care about customers
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@vasordhara We've acknowledged your concern via DM. Please take a moment to check it out.
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@zomatocare @aumkeshavsharma You dont care about customer you are there to just earn commission.
One of the worst service providers
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@aumkeshavsharma Hi Keshav, we truly value your experience and are here to make things right. Please be assured that we will look into your issue on priority and connect with you to discuss this further.
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@deepigoyal @zomatocare Why the customer care is so pathetic?@zomato @zomatocare If you cant take-accountability then why to involve restaurants who are serving such bad food to customers? Do you have any comment @deepigoyal ?
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I am all for peaceful protests against anything and everything. But violent protests and stopping others who want to work from working is not okay (proof attached).
Here’s what we know – a number of these protestors were not even our delivery partners. They were agents of political interests, piggybacking on the narrative to gain political mileage.
Shubhendu@BBTheorist
Mill workers in Kanpur tried to act in a similar fashion. Result: Mills closed down. The next 2 generations of these workers couldn’t not even have 2 square meals a day. The trade unionist who instigated them went on to become a parliamentarian & lived in a plush Lutyens house.
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Karan Maske@karankumar_1947
@zomatocare @zomatocare @deepigoyal Is Zomato a food delivery platform or just a photo gallery? You charge restaurants, show perfect pics, gain customer trust… then say "kitchen not our job" when food is pathetic. It’s not about refund. It’s about zero accountability. See attached
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@zomatocare @SneahilU You will just say that the refund cant be processed as you don’t have control on quality and you share our feedback to the restaurant
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@SneahilU Hey Utkarsh, please DM us your order ID, so we can check this with the restaurant partner. twitter.com/messages/compo…
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@SneahilU @zomatocare Same happened with me they dont care what shit they are delivering
They said that they dont have control of restaurants quality
If the restaurant packs the food from dustbin they will deliver take their commission and keep quiet
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@zomatocare Ye zomato wale ka reverse statement dekho,ye keh raha iska koi control nhi restaurant pe ki restaurant kya mujhe khila rha, zeher de rha ya amrit de rha.Bsdk jab tujhe kuch pta hi kya bawasir mujhe khane ko mil rha to tu dalali kis chiz ki karta hai.
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I am sure that you will also eat the same food for which you are providing service and you are not sure about the quality of
Or is it just for your customers?
Zomato Care@zomatocare
@karankumar_1947 Hey Karan, your concern has been addressed by our team via email. Please check the inbox of your registered email address and feel free to reach out to us for any further queries.
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