Kent RO

@rmahajan25 Hi Ritesh,​ we sincerely regret the inconvenience you experienced. Please be assured that your concern has been shared with the relevant team,​ and they will connect with you shortly to address this matter. Regards,​ Team Kent.

Extremely poor after-sales service from @Kuhl_Lifestyle Complaint (Case ID: 260329-05490) scheduled for today, but service centre rudely says no engineer available—delayed to tomorrow. If you can’t support customers, stop selling. Disappointing for a co-brand of @KentROSystems Avoid buying KUHL BLDC fans.

@Virendrasuz Hi Sir/Ma'am, we sincerely regret the inconvenience faced by you. Please share your details via private message so that we can quickly resolve it. Alternatively, you may also mail us at onlinecare@kent.co.in or call us at +91-9278912345. Regards, Team Kent.

@KentROSystems My RO system is under warranty, yet your service engineer initially asked for service charges. After I insisted, the charge was removed. This is not acceptable. Kindly ensure your service team follows proper warranty policies and does not mislead customers.

@arind_bhattac Hi Sir/Ma'am, we sincerely regret the inconvenience faced by you. Please share your details via private message so that we can quickly resolve it. Alternatively, you may also mail us at onlinecare@kent.co.in or call us at +91-9278912345. Regards, Team Kent.

@KentROSystems are you running a scam company? Ur service centre people are disturbing 100 times for AMC without clearly mentioning the mode of payment, when I want to make payment of amc through credit card, you are telling that payment via credit card will attract 2.5% extra.

@say2alok Dear Alok, we apologize for the inconvenience. The issue has been resolved, and you should now be able to access your account. If you face any further problems, please contact us. Regards, Team Kent.

@KentROSystems Is your server down? I am unable to login since evening?

@alquamar376426 Hi Sir/Ma'am, we sincerely regret the inconvenience faced by you. Please share your details via private message so that we can quickly resolve it. Alternatively, you may also mail us at onlinecare@kent.co.in or call us at +91-9278912345. Regards, Team Kent.

Kent ro delivered on 22 March via @Flipkart @flipkartsupport . Installation promised on 23 March, still not completed as of 28 March. Multiple follow-ups with you.. no resolution. Only generic responses.

@nkshah789 Hi Sir/Ma'am, we sincerely regret the inconvenience faced by you. Please share your details via private message so that we can quickly resolve it. Alternatively, you may also mail us at onlinecare@kent.co.in or call us at +91-9278912345. Regards, Team Kent.

Kent has the worst possible product. They make faulty products and loot customers with requirement of service. In my one year of RO, it has have been serviced more than 15 times. Have spent same as RO cost, and still issue persists. Worst product ever @KentROSystems

@AdityaBhartiya Dear Aditya, we sincerely apologize for the inconvenience caused. Thank you for sharing your details. Our team will connect with you shortly and resolve your concern on priority. We truly appreciate your patience and trust in Kent. – Team Kent.

@KentROSystems Case id 260328-06251

@KentROSystems purchased AMC from Arogya water in Bangalore and now he's not turning up for the service. Attached AMC bill copy.

@ankscribe Hi, we sincerely apologize for the inconvenience caused. Please be assured that your concern is being addressed on priority by our team. We will contact you shortly with an update. Thank you for your patience and continued trust.

@KentROSystems facing the laid back attitude by service engineer Case ID 260327-06971 , raised on 27/3/26. still thr response it wait till evening. For a new machine less than 1 month old. shakes trust built over 6 years with kent in family.

@thebitanpaul Dear Bitan, We truly regret the inconvenience you have encountered. To assist you promptly, we kindly request you to share your contact number or Case id via DM. Alternatively, you may reach us at +91 92789 12345 — whichever is most convenient for you.

@KentROSystems Hey,bought your purifier at my parents and it keeps dropping below 50 TDS despite multiple service visits. Input water stays around 170–200,so this isn’t normal fluctuation. It’s been over 7 months,this is clearly a faulty unit.Please replace it under warranty ASAP

@kwel_niks Dear Nikhil, We truly regret the inconvenience you have encountered. To assist you promptly, we kindly request you to share your contact number or Case id via DM. Alternatively, you may reach us at +91 92789 12345 — whichever is most convenient for you.

@KentROSystems You service is pathetic, your service guy is a fraud, he just wants to extract money. He repaired my kent ro yesterday and today it malfunctioned again.

@RakeishhNair Dear Rakeishh, We truly regret the inconvenience you have encountered. To assist you promptly, we kindly request you to share your contact number or Case id via DM. Alternatively, you may reach us at +91 92789 12345 — whichever is most convenient for you.

@KentROSystems your customer service is pathetic. There is no follow up and no way to get across to you to replace the filter and your agents are useless.

@vasant2710 Hi, we sincerely apologize for the inconvenience . Your concern is being addressed on priority by our dedicated team. For any urgent assistance, please feel free to contact your Service RM at +91 8318897582. – Regards, Team KENT.

@KentROSystems After successfully AMC again I am unable to raise request . ??? Whata services kent providing

This #RepublicDay, let’s honour the Constitution that gave us the Right to Life by choosing #purity that protects it, every single day.💧 Because when every drop is pure, the future stands stronger. Wishing you all a Happy Republic Day from the House of Purity.

@ImHimanshuJha Dear Himanshu, We truly regret the inconvenience you have encountered. To assist you promptly, we kindly request you to share your contact number or Case id via DM. Alternatively, you may reach us at +91 92789 12345 — whichever is most convenient for you.

केंट आरओ की यह कैसी सर्विस? तीन दिन पहले सर्विस रिक्वेस्ट दर्ज कराई थी। आज तक कोई नहीं आया। कॉल तक नहीं। बहुत खराब सर्विस है @KentROSystems ईरान युद्ध में फंसे हैं क्या?

@GanyaNagpa85461 Dear Ganya, We truly regret the inconvenience you have encountered. To assist you promptly, we kindly request you to share your contact number or Case id via DM. Alternatively, you may reach us at +91 92789 12345 — whichever is most convenient for you.

@KentROSystems This post of mine is to recommend Kent for very SPECIAL AWARDS We purchased Kent air fryer and amazingly I have not been able to use it even once as it is malfunctioning Award 1 – Technology In the last one week I have tried to put in a complaint. The bot ensures that is only takes care of technology and not at all bothered about the customers Award 2 – Turn around time All service requests (after wasting hours on the bot) have been closed even without resolving our problem Award 3 – Empathy Every technician ensures he commits in a very genuine manner that he will resolve it “TODAY, NO MATTER WHAT” Award 4 – Consistency Every technician ensures we keep connecting with them at least 10 times a day and they are consistently busy

@AtulDwived6606 Dear Atul, We truly regret the inconvenience you have encountered. To assist you promptly, we kindly request you to share your contact number or Case id via DM. Alternatively, you may reach us at +91 92789 12345 — whichever is most convenient for you.

@KentROSystems please replace your newly purchased defected Kent RO with new machine immediately. We are tired of it's breakdown and complain.

@isundarrajan Dear Sundar, we sincerely apologize for the inconvenience caused. Please be assured that your concern is being addressed on priority by our team. We will contact you shortly with an update. Thank you for your patience and continued trust.

@KentROSystems @Kentwaterfilter Case id 260321-04744 created on 21st March. Why are your engineers not responding? Luckily I didn't take AMC. Even on the day of installation, I am unable to reach any of you.

@arun_mathuria Dear Arun, we sincerely apologize for the inconvenience caused. Please be assured that your concern is being addressed on priority by our team. We will contact you shortly with an update. Thank you for your patience and continued trust.

Extremely disappointed with @KentROSystems @KentCustomer @maheshguptakent service (Case 260324-03237). Was quoted ₹5600 for full filter replacement, but charged ₹6425 when I asked for proper documentation in the app. Filters look tampered & possibly non-genuine.

@AamirPa44758260 Dear Aamir, we sincerely apologize for the inconvenience caused. Please be assured that your concern is being addressed on priority by our team. For any urgent assistance , Please contact your ASM Brijesh Kumar at +91 9838855999.

@maheshguptakent @KentROSystems I raised a complaint with ID 260326-08431 in Muzaffarpur, Bihar. However, the technician was assigned to the Sitamarhi instead Could you please get this resolved on priority? This is really disappointing I face this challenge every time

@nikhilc14971215 Dear Nikhil, we sincerely apologize for the inconvenience caused. Thank you for sharing your contact details. Our team will connect with you shortly and resolve your concern on priority. We truly appreciate your patience and trust in Kent. – Team Kent.

@KentROSystems 8105339658

@maheshguptakent @KentROSystems I am really upset with kent ro and it's services. I need call from a manager asap