Kidde Fire Safety

@blue_seahawk Thanks for your question, Matt!! Flame Out is a water-based aerosol and generally safe to store in a car. Please check the product label for any temp restrictions. For more help, contact our Kidde Product Support Team at 1-800-880-6788 or Kidde.Product.Support@kgsolutions.com!

@KiddeSafety Hello, my name is Matthew I hope you are doing well. I would just like to politely ask if Flame Out spray is safe to keep in one's car, please? Thank you. -Matthew

@BobTheBlendor Hi Bob, thank you for sharing your thoughts. We understand your feedback and have noted it. If you’d like to provide additional information to our team, please don’t hesitate to call us at 1-800-880-6788 or email Kidde.Product.Support@kgsolutions.com.

.@KiddeSafety would have been nice to plug n play with my old detector but you took a play from Apple's book and changed the shape of your connectors. Guess my family won't be protected tonight, I hadn't budgeted time to rewire.

@Joe_Early_MD We’re sorry to hear that. We’d like to help—please send us a direct message with more details so we can take a closer look.

@KiddeSafety your products are dreadful.

@_Rectumfrier We understand how frustrating that is, especially when you’re trying to get help. That’s not the experience we want for you, and we’d like to look into this further. Please contact us at Kidde.product.support@kgsolutions.com so we can assist.

What kind of bullshit is this? @KiddeSafety Your phone says open until 7 PM EST, but quit answering calls 20 minutes before. It's now 6:25 EST, 35 minutes before 7 PM< and it says to call back during normal hours. 🤬

@OureaQueen Hi there, we understand your concerns and are here to help. Please get in touch with our Kidde Product Support Team at 1-800-880-6788 or Kidde.Product.Support@kgsolutions.com, and they’ll be happy to guide you through the next steps to help find a solution.

@KiddeSafety making your newer models not fit into the base of the older models I am removing has made me look at other brands. Good plan.

@ChipBlue2 Hi there, thank you for sharing your experience with us. Could you please send us a private message with your full name, phone number, email address, model numbers, dates of manufacture, and purchase, so we can connect you to the proper team for further assistance?

@KiddeSafety, you guys make the WORST safety equipment. I’ve had to replace multiple units and even one of your new and “improved” models (20SAR) stopped working after 18 months (battery expiration is 2037 and it still doesn’t work)

@MichaelDMays Hi Michael, thank you for bringing this to our attention. Please send us a private message with your full name, phone number, email address, model numbers, dates of manufacture, and purchase, and we'll escalate this to the proper team.

I bought 7 model 30CUA10-V @KiddeSafety smoke and CO detectors and have installed 6. Three have failed. Three responded with their beeps and voice messages when the test buttons are pushed. Two only sound the alarms. One just flashes the light off when it should be responding to the test button of the other alarms. Tomorrow is it going to be a 57% or 43% failure rate when I install the seventh?

@musicjnkie Hi there, we know false alarms can be frustrating. They can be triggered by cooking, steam, aerosols, or dust. Try Hush, clean the alarm, and move it from kitchens or vents. If it continues, please contact Kidde Support at 1-800-880-6788 or Kidde.Product.Support@kgsolutions.com.

@KiddeSafety these 10 year smoke/co aiarms are trash! They go off randomly for no reason, quick Internet search shows that it's a huge issue affecting lots of people. I wish I never bought them, I already have to replace them less than a year later because of the false alarms

@Yodasnews Thank you for sharing this with us. Please send us a DM with your full name, phone number, email address, model numbers, and any case numbers, and we'll have the proper team investigate this further.

@KiddeSafety They refused to send me a new unit that costs less than $10 because it was 2 months over warranty! Ridiculous - I would say to my 17,000+ followers to avoid this brand, they don’t stand by their products

@RedBlueTory If you need any further assistance, please contact our Kidde Product Support Team at Kidde.Product.Support@carrier.com or call 1-800-880-6788 with the alarm in hand. They’ll be happy to walk you through the next steps and help find a solution.

Again! Why are your products garbage? How is this fair to me and my dog

@KiddeSafety I live in a rental and we are required to have Smoke alarms. Well the quality of Kiddie is questionable. Brand new batteries and yesterday alarm beeps at 1am, thank you for interrupting my sleep. Get up reset the thing. Come home yesterday and dog is

@RedBlueTory Thank you for reaching out. We understand how frustrating this can be. You can find tips to troubleshoot and reduce false alarms here: kidde.com/support/smoke-….

@timellis74 Hi Tim, thank you for bringing this to our attention. Please send us a private message with your full name, phone number, email address, model numbers, dates of manufacture, and purchase, and we'll escalate this to the proper team.

@SeanK_ Hi Sean! We're so glad you’re excited. The new products will be in stores later this spring. Stay tuned!

@KiddeSafety When should your new carbon monoxide products be released?

@TheNifty650 Hi, Edward. We understand how frustrating this must be. Please reach out to our Product Support Team at 1-800-880-5788 or Kidde.Product.Support@kgsolutions.com, so we can look into this further.

@Nash_Potatoes24 Hi there, thanks for sharing your experience with us. Could you please DM us the details of the issue? If you need immediate assistance, you can call 1-800-880-6788 or email Kidde.Product.Support@carrier.com.

@KiddeSafety Don't be fooled by their 10-year warranty. You have to jump through so many hoops to use it that it's not even worth your time!

@JohnSim512 If the issue continues, please email Kidde.product.support@kgsolutions.com. Our team would be happy to help troubleshoot or offer replacement options. Let us know if you need any further assistance. (2/2)

@JohnSim512 Hi there, thank you for letting us know. False alarms can be triggered by cooking, steam, aerosols, or dust. Try the Hush feature if safe, clean the sensor with compressed air, and keep the alarm away from kitchens, bathrooms, vents, and fans. (1/2)

@KiddeSafety so you got a question yesterday I've got two alarms that are manufactured in July 2015. I've changed the batteries out and they just go off for no reason I was expecting to hear back from somebody today but I guess you guys are too busy.

@TXSFMO Glad to see these generator tips being shared. This is solid advice, and it will help keep families safer.

Use these tips to operate your generators safely in the event of a winter power outage! tdi.texas.gov/blog/how-to-sa…

@CarrollEMC We appreciate you sharing. We'll be keeping these safety tips top of mind!

Portable generators can be helpful during outages but using them incorrectly can backfeed electricity into power lines and put lineworkers and others at risk. They can also pose risks of electrocution, fire and carbon monoxide poisoning. Stay safe with these quick tips.