@AnthropicAI New ticket #215474014804038 opened for the same issue as #215473888220697 (auto-closed after 6 days). Claimed $100 Reddit promo credit on Apr 3, disappeared Apr 10. Still waiting for actual human support.
@swyx Have you ever dealt with Anthropic support? I've been ghosted for 2+ weeks over a $100 credit, got scammed by a fake support account in their Twitter mentions, and still can't reach a human. Is this normal?
@AnthropicAI Day [N]: Still no response on missing $100 credit (ticket #215473888220697). Got scammed by fake support account. Real support still MIA. #Anthropic
@AnthropicAI Update on my missing $100 credit(ticket #215473888220697):After 10+days with no support response, I was directed to contact @Xedan191.That account was a scammer and is now suspended. Still no credit, still no real help from Anthropic. How do I actually reach a human?
@AnthropicAI@XEDAN191 It's been 36+ hours since I was directed to contact XEDAN191 via DM about my missing $100 credit (ticket #215473888220697). Still no response. How long does this take?
@AnthropicAI I received a $100 promo credit on ~April 3rd but it was never applied to my account. Support ticket #215473888220697 was auto-closed without resolution after 6 days. Still no credit showing. Can someone help?