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@kobo

Our new Collector Cases have bloomed at https://t.co/Myr70PcjUt ✨ Need help? 💬 https://t.co/q16G6nS3oA

Toronto, Ontario Katılım Kasım 2008
3.9K Takip Edilen54K Takipçiler
Kobo
Kobo@kobo·
@MusicMuscat We're glad you're enjoying reading on our website! We have no timeline for its availability at the moment but will share an official announcement once the release date is confirmed. For other concerns, please contact us via our Facebook page or support team at ...
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Monray Linevee⚡
Monray Linevee⚡@MusicMuscat·
@kobo Hi, when will integrated overdrive support be available in South Africa?
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Kobo
Kobo@kobo·
@MusicMuscat Hi, thanks for your inquiry about OverDrive support. OverDrive on Kobo eReaders is currently available only in certain countries; South Africa is not included yet. We are working to make it available worldwide. For other concerns, please contact us via our Facebook page or sup...
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Kobo
Kobo@kobo·
@YuvalKordov Thank you for your feedback. We completely understand your perspective. But in order to assist you better with your concerns, we encourage you to please reach out to us through our support team kobo.com/help. Thank you!
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Yuval Kordov
Yuval Kordov@YuvalKordov·
A warning for authors if you are doing a price promo with @kobo . It may not work. I had been a big fan of Kobo since going wide, but they've recently made it nearly impossible to get ahold of customer support. And for the second time, one of my price promos simply isn't working despite everything being correctly configured. If you're doing a BookBub deal or something else important, double and triple check your prices. Set them early. And consider just changing the regular price, which is what I had to do last time. I've never had this issue with Amazon or D2D. Disappointing.
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Kobo
Kobo@kobo·
@YuvalKordov Hello, this is not the experience we want for you. Please know that your feedback has been carefully noted. Please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help. We are always happy to help
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Kobo
Kobo@kobo·
@Princess_Chynna Hi, we completely understand your frustration on this, please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help. We are always happy to help!
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Chynna Renée
Chynna Renée@Princess_Chynna·
Why did the white kobo libra just go up in price? Was already debating buying the original one! Wth?!! @kobo
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Kobo
Kobo@kobo·
@illustrahanim Hi there, we hear your frustration loud and clear, and we want to get this sorted out for you immediately. Please reach out to us via Facebook or our support team via chat at kobo.com/help. We would be more than happy to assist you. Thank you!
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İllustrahanim
İllustrahanim@illustrahanim·
@kobo Hesabım askıya alınmış. E kitap okuyucum durduk yerde kendini sıfırladı. Hesabıma erişemiyorum ve kimse yardımcı olmuyor. Ayrıca yeni cihazlarda batarya sorunu var ama ilgilenen yok! Kobo artık bir pişmanlık mı?!
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Kobo
Kobo@kobo·
@illustrahanim Hi! We are truly sorry that you are experiencing issues, please reach out to us via Facebook or our support team via chat at kobo.com/help, we would be more than happy to try and troubleshoot any problems you may be having. Thanks!
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Kobo
Kobo@kobo·
@whisper1901 Hello, we understand how frustrating this could and this is definitely not the experience we want for you, please don't hesitate to reach out to us again via Facebook or our support team via chat at kobo.com/help so we can assist you with this issue.
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LWhisper
LWhisper@whisper1901·
@kobo How about a post "how to deal with an abviously defective device" I moved from kindle to kobo in order for my private books to stay on my device (kindle deleted them) but it seems Kobo is doing the same! And when i complained, Kobo team just said "tough luck".
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Kobo
Kobo@kobo·
@whisper1901 Hello! If you are having trouble with your device, please try performing a manual factory reset to restore the original settings. For detailed instructions, visit kobo.com/help. If you need further assistance, you can also reach out to us through our Facebook page. W...
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LWhisper
LWhisper@whisper1901·
@kobo I bought a kobo clara colour in 2024 and it keeps freezing and when i update software it keeps deleting content. Customer service is useless.
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Kobo
Kobo@kobo·
@whisper1901 Hi! We are sorry to hear you're having this experience with your device. If you ever need more assistance, please reach out to us through our Facebook page or contact our support team at kobo.com/help we will be happy to assist you further!
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LWhisper
LWhisper@whisper1901·
@kobo How about a beginner's guide to dealing with a device that DELETES YOUR PRIVATE BOOKS WHEN UPDATING??? And with the customer service whose solution to it is "load them again"
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Kobo
Kobo@kobo·
@whisper1901 Hello, this is not the experience we want for you, please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help so we can assist you with this issue.
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LWhisper
LWhisper@whisper1901·
@kobo My kobo colour keeps deleting my private books when updating. And the customer service was just " load them again" Perfect solution to all my problems. 0/5 would not recommend
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Kobo
Kobo@kobo·
The LATEST from the #KoboBlog: Why Chanda Prescod-Weinstein sees hope in cosmic curiosity bit.ly/4uIApxh
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Kobo
Kobo@kobo·
@whisper1901 Hi, We are sorry to hear you’ve had this experience, please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help. We are always happy to help!
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LWhisper
LWhisper@whisper1901·
@kobo My kobo colour keeps deleting my private books when updating. And thr customer service was just " load thrm again" Perfect solution to all my problems. 0/5 would not recommend
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Kobo
Kobo@kobo·
@whisper1901 Hi, We are sorry to hear you’ve had this experience, please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help. We are always happy to help!
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Kobo
Kobo@kobo·
@MariePobemer Hello, this is not the experience we want for you, please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help so we can assist you with this issue.
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Marie Pobemer
Marie Pobemer@MariePobemer·
@kobo J'en ai PLUS QUE MARRE. Aujourd'hui j'ai acheté un livre et je l'ai payé. J'étais en train de le lire. J'ai posé ma liseuse sur la table, le temps d'aller aux toilettes. Je reviens 2 minutes après, CATASTROPHE, ma Kobo est ENCORE FIGÉE. Plus rien ne fonctionne, ni
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Kobo
Kobo@kobo·
@MariePobemer Hi! Sorry you're having trouble with your book. To sync your eReader over Wi Fi: 1. Go to your Home screen. 2. Tap the Sync icon at the top. 3. Tap Sync now. For more help, contact us via our Facebook page or at kobo.com/help.
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Kobo
Kobo@kobo·
@MariePobemer Hi, we’re sorry to hear about your experience, and we take this matter seriously. Please send us a direct message for more assistance with the charge. For questions, contact us on Facebook or via chat at kobo.com/help. We’re happy to help!
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