cameron Kromker

@CityPowerJhb Please remember in your posts to add "again" as its so frequent in this area now that it's dishonest not to add it

#CityPowerUpdates #RoodepoortOutage Wilgeheuwel, Strubensvalley, Harveston AH, Honeydew, Honeydew Manor, Allen’s Nek, Weltevredenpark and surrounding areas: We are aware of the power interruption currently affecting these areas. Our operators will be dispatched to investigate the cause of the outage. Further updates will be communicated as more information becomes available. We apologise for the inconvenience caused and thank customers for their patience and understanding. For isolated or individual electricity-related queries, customers are advised to log calls via citypower.mobi or contact the Call Centre on 011 490 7484 / 0800 202 925 for assistance. Follow the City Power Roodepoort SDC Updates channel on WhatsApp: City Power Roodepoort SDC Updates channel whatsapp.com/channel/0029Va… ^MJ

@CityPowerJhb Weltevreden park out again. Outage every single week, twice this week @helenzille

#CityPowerUpdates #CityPowerOutages #AlexandraSDC *Gresswold Substation:* Approximately 45% of the power supply has been restored to customers in Wynberg and possible surroundings. Operators are on site investigating further. Updates will be communicated when available. City Power remains committed to restoring electricity supply to all affected customers as safely and efficiently as possible. Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^NT

@CityPowerJhb 4 hours and no updates in Weltevredenpark

#CityPowerUpdates #CityPowerOutages #ReuvenSDC We are aware of an unplanned power interruption affecting customers in Elandspark, Tulisa Park, Moffat View and surrounding areas. Operators have been notified and will be dispatched to investigate the cause of the outage. The outcome of the investigations will guide on both the repairs and the restoration process. Load limiting is designed to manage electricity demand safely and fairly. Customers are urged to switch off non-essential appliances to avoid inrush current and network overload. Customers in the vicinity who are without powerare are advised to log calls at citypower.mobi or call 011 490 7484/ 0800 202 925. For more updates, please follow our WhatsApp channel at: whatsapp.com/channel/0029Va…^GR

@CityPowerJhb Any update yet? We are at 3 hours now

#CityPowerUpdates #RoodepoortSDC City Power Aknowledges Tshepisong Community Memorandum Amid Ongoing Electricity Challenges. ^KM

@CityPowerJhb Weltevredenpark reporting again for our weekly outage. @helenzille

#CityPowerUpdates #AlexandraSDC Kindly see the latest outage update below ^LT Alexandra SDC Updates will be also available on our WhatsApp channel : whatsapp.com/channel/0029Va…

@CityPowerJhb Maybe it's time @helenzille gets involved here as well, at least everything she touches gets results, where Weltevredenpark infrastructure is so poor that we out at least once a week

#CityPowerOutages #RoodepoortSDC Widespread Supply Interruption in the North and South of Roodepoort ^NT

@CityPowerJhb Business as usual for Weltevreden Park then

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Sentraal Substation, Roodetown Substation, Kloofendaal Substation, Christiaan De Wet Substation, Peter Road Substation (Witpoortjie, Roodepoort West, Weltevredenpark, Lindhaven, Manufacta, Reefhaven, Westgate and surrounding areas): The Sentraal Substation that tripped earlier today has been restored. Operators on site are reporting that the Roodetown Substation tripped on Eskom’s side and they are investigating further. A clear and concise report will be shared after the site work is completed. We apologise for the inconvenience caused to our customers. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^NT

@CityPowerJhb We are off again in Weltevreden park. Fix your kak, every week. This is ridiculous, what are we paying for

#CityPowerUpdates #AlexandraOutage Kindly see the attached information for the latest updates and also follow our WhatsApp channel for electrifying updates on developments. ^MJ

@CityPowerJhb And yet we charged full price for power some of the time in Weltevredenpark

#CityPowerUpdates #RoodepoortSDC J.G Strydom Substation (Weltevredenpark and surrounding areas): Power has been restored to 95% of affected customers. The team remains on site locating additional faults and conducting tests. Once these are identified, repair work and full restoration will commence. We apologise for the inconvenience caused and thank customers for their patience. For isolated or individual electricity-related queries, customers are advised to log calls via: citypower.mobi Customers can also stay informed by joining the City Power Roodepoort SDC Updates WhatsApp channel for real-time updates: whatsapp.com/channel/0029Va…^LT

@CityPowerJhb Out again weltevredenpark. This is ridiculous, but we must pay for the lack of power?

#InnerCitySDC #CityPowerUpdates *Central Substation Substation, Feederboard No1B & 4A:* Further repair work is currently underway on Feederboard 1B, which remains off and continues to affect customers in Rand Dail Mail, Selby Central, Commissioner Street, Selby East, Wemmer West, and Carlton Centre Feederboard No. 3. The team is in the process of isolating the affected section while conducting cleaning and removal of carbon buildup, in preparation for the reconnection of the 11kV B cable. As of Tuesday, 07 April 2026, approximately 85% of the power supply has been restored to customers supplied from Feederboard 4A. In the interim, a breaker is being sourced for replacement to support ongoing restoration efforts. More updates will be communicated as new information becomes available. Customers who are experiencing power issues are advised to log calls on the citypower.mobi or via our call center on 011 490 7484/0800 202 925 for assistance. For updates or escalations on logged calls, please contact our toll-free number 0800 003 156, available daily from 06h00 to 18h00. Follow the City Power Inner-City SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va…^LT

@CityPowerJhb Any update on Weltevredenpark?? 7 hours now

#CityPowerUpdates #MidrandSDC Kyalami Park Switching Station: Our team has managed to restore approximately 98% of the power supply to customers. We are currently sourcing additional material to carryout the repairs. Further updates will be communicated in subsequent reports. We apologise for the inconvenience caused. Customers in the vicinity experiencing any power related problems are advised to log calls on citypower.mobi or call 011 490 7484/0800 020 2925 for assistance. Click on the link below to subscribe to our WhatsApp channel: whatsapp.com/channel/0029Va… ^KM

@VoxTalk2Us Still nothing from the team

@kromker2188 Hi, @kromker2188. The above has been added onto your current escalation to Support. An agent will be in touch with you to schedule an appointment. Do inbox us with contact details and alternative contacts so we may assist accordingly. Regards, Vox

@VoxTalk2Us Ticket VOX23597101. My router has been damaged by lightning and I need a new 1 delivered (Ticket logged Saturday) When can I expect feedback?

@VoxTalk2Us Hey, haven't heard anything yet. Would it be possible to just collect a provisioned device at your Centurion offices?

@kromker2188 Thank you for the information provided. Kindly note that your query has been escalated for further assistance. An agent will be in touch with you to assist soon.

@VoxTalk2Us Apologies, Ticket is VOX29597101 Vox account is 9133623 - Contact 0846279596

@kromker2188 Regards, Vox 2/2

@CityPowerJhb Any update on CPWEB 4783347 - 64 hours outage now

#CityPowerUpdates #RoodepoortSDC Roodepoort SDC Outage Update We are aware of a trip affecting Tshepisong Line A and C. Our operators have been notified and will investigate the cause of the outage after the task at hand. Affected customers will be updated as and when new information becomes available. We apologise for the inconvenience caused. Customers in the vicinity experiencing any power related problems are advised to log calls on citypower.mobi or call 011 490 7484/0800 202 925. Click on the link below to subscribe to our WhatsApp channel: whatsapp.com/channel/0029Va… ^MR

@CityPowerJhb Still no mention of Sycamore avenue outage. More than 60 hours later. Part of jg strydom outage on Thursday. Mini sub out. And no it's not a part of the Christian de wet outage. And yes this has been escalated like 10 times already. CPWEB4783348

#RoodepoortSDC #CityPowerUpdates The Service Delivery Centre currently has 213 open calls, 84 of these are over 24 hours. Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…, as well as on social media @citypowerJHB. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484. ^MR

@CityPowerJhb That seems to be the answer everytime and yet we hear nothing back. This is getting boring

@kromker2188 Morning Cameron, thank you for logging a call. We are escalating your ref number for assistance ^LT

#CityPowerUpdates #PlannedMaintenance #RoodepoortSDC Customers are reminded of a planned power interruption at Florida Substation, which is scheduled for Saturday, 04 October 2025. ^ZD

@CityPowerJhb The Sycamore outage was part of jg strydom outage and isn't listed

@kromker2188 ^IM

#OutageUpdate #CityPowerUpdate #AlexandraSDC City Power Alexandra Service Delivery Centre is currently sitting with 94 open calls, with 65 of those logged over 24 hours. Follow the Alexandra SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…^OS