KSRC

@flipkartsupport When is this update expected? It is 2d since the message and 28 days since the return was promised!! @ekartlogistics has time and again failed to pick up or communicate, are you following suit? #FlipkartReturnScam #NoHelp

@ksrc147 We are really sorry for the experience. We are aware of your previous communication regarding the issue you have raised,​ and our team is actively working on it. We will reach out to you shortly with an update regarding your query. Thank you for your patience. twitter.com/messages/compo…

Absolutely horrible experience with @Flipkart . My return request keeps getting auto-cancelled without even a pickup attempt or call from the team. @flipkartsupport promises callbacks that never happen. As a customer, this is exhausting. I just want my refund processed fairly.

@flipkartsupport What private DM message is even required ? All details are already present and shared and still no solution. 25+ days and counting. Instead of empty promises, spend some time in checking the progress and providing something concrete! #FlipkartReturnScam

My deepest apologies for your experience with executive's misconduct. We want to sort this out for you, please reach us here via DM to keep your details safe. Since this is an open platform, to ensure that your Flipkart account information is safe, please send us a private message by clicking the following link.

@flipkartsupport within Flipkart - social media, customer care. No one has a clue on how to make the delivery team EKart accountable. I have previously also shared my details but to no avail. These incidents have happened time and again and even speaking to multiple teams and agents didn't help.

Please know that we take such incidents very seriously and are deeply sorry to hear about the executive's misconduct. You have our assurance that we will investigate this and take appropriate action. We'll get in touch with you via In mail shortly, post which you can elaborate on the issue by sharing more details through private chat. Awaiting your response.

@flipkartsupport Absolutely unprofessional behaviour from your delivery team once again! Even after the social media team assured that they would definitely pick it up for return - the team just cancelled the return pickup without any communication or even visiting the house! #FlipkartReturnScam

My deepest apologies for your experience with the return request. You can count on us to resolve your concern. Give us a chance to fix this by sharing your order details so that we can lend support. Awaiting your response. To make sure that your Flipkart account information is safe, please start a private chat with us by clicking here.

@thakur_anu33437 @Flipkart @jagograhakjago I have been burnt too! High time @flipkartsupport starts acting responsibly! The E-kart pickup is a sham and they just cancel it without any contact! 13days, 22 calls, multiple uploads and issue complaints and still awaiting a resolution

They haven't contacted from 24th now have a look, @Flipkart is sending these template replies. No accountability for broken promises. My NCH grievance is active, but your support team is just wasting time. I want my refund NOW! #FlipkartScam #ConsumerRights @jagograhakjago"

@rbr244 @Flipkart @flipkartsupport Im having the exact same problem! The irresponsibility and the unsupportiveness of the team cannot be understated.

⚠️ PUBLIC ESCALATION AGAINST @Flipkart @flipkartsupport Refer below context and attachment proof for your reference. #Flipkart #FlipkartSupport #ConsumerRights #CustomerHarassment #RefundIssue #PoorService

@src_itech Yes you are right. Go ahead !

@ksrc147 I reckon it is time to test replies.

Very well said @src_itech !

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@src_itech love it

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@src_itech @src_itech really! I can't wait

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Imagine you're designing a new social media platform. Which AI feature would you most want to include to make the platform better? #ai

@src_itech please respond

@src_itech Okay reply

@ksrc147 Thanks for reaching out to me! I am currently occupied and will respond shortly to your message.

@src_itech reply

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