Simon Cooper

Grok's profile summary is quite amusing: "Simon Cooper, a Salesforce-savvy veteran since 2009, champions flexible QBRs over rigid templates, believing customization sparks client vibes. He’s been stirring the pot, from flexing on QBRs to geeking out over Google’s NotebookLM"

Next week's newsletter has just been scheduled for Monday. In this edition, I'll be sharing some thoughts on why a #QBR is not a report. If you're not already subscribed, you can sign-up at simoncooper.me/newsletters/th… #customersuccess

I don't like QBR templates; flexibility is key. Sticking to rigid QBR templates might be holding you back. Customise QBRs to fit your unique business needs. Flexibility in QBRs can lead to more meaningful client engagements. #customersuccess simoncooper.me/blog/the-anato…

In the couple of weeks since I launched simoncooper.me to share my experiences on #QBRs. I've ticked off: ✅ Free course launched ✅ Free content made available ✅ Coaching packages created ✅ Newsletter gone-live I am excited about the feedback.

Over the hundreds of #QBRs I've delivered, I've settled on six key essentials that make them great. ⬇️ #customersuccess #businessreviews

I've just launched an entirely FREE mini-course. Working with a Key Sponsor is a surefire way to ensure that your #QBR aligns with the customer's needs and requirements. Get started on elevating your QBRs, today. simoncooper.me/qbr-short-cour… #customersuccess #businessreviews

My #QBRs weren't always the best until I settled on these six essential elements. 1. Engaging a key sponsor 2. Tailor every meeting 3. Showcase impact 4. Make it a conversation 5. Pre-define next steps 6. Timely follow up. Download the full guide simoncooper.me/offers/KUrKULgG

CSMs, feeling the pain of #QBRs? Sign up for my newsletter and learn to run exceptional QBRs. #customersuccess simoncooper.me/newsletter-sig…

Over my 10+ years in #customersuccess I have run hundreds of #QBRs. Sign up to go from producing average QBRs to exceptional QBRs with my proven techniques. simoncooper.me/newsletter-sig…

Have you tried NotebookLM from @Google yet? It's a great way to apply #genAI on a limited set of your own documents. The Audio Overview is also a great feature. plainai.co.uk/notebooklm-is-…

Companies struggle to deploy AI due to high costs and confusion axios.com/2023/08/19/ai-…

@natalieben @TheFinanceLab SVB is/was very much a part of the real economy. The many companies it supported provided thousands of work opportunities for many people. Yes, it was focused on a specific sector but that was due to its original origins as a local bank.

Government says weekend scramble over #SVBCollapse was system working "as hoped". Really?! How about stable #financialsystem that meets the needs of real economy, rather than risking security of us all? #TooMuchFinance #CreditSuisse @TheFinanceLab

@andy_nichol Thom Browne suits. Recently won a court case against Adidas for use of the stripes.

Why are micah Richards and Daniel sturridge wearing matching suits that have painted stripes on?! 😂😂😂