Simon Cooper
45 posts

Simon Cooper
@kupr
I help early-career CSMs at $50-$200m ARR SaaS companies go from producing average QBRs to exceptional QBRs with my proven techniques.
London Katılım Mayıs 2009
803 Takip Edilen347 Takipçiler

Next week's newsletter has just been scheduled for Monday. In this edition, I'll be sharing some thoughts on why a #QBR is not a report.
If you're not already subscribed, you can sign-up at simoncooper.me/newsletters/th…
#customersuccess
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I don't like QBR templates; flexibility is key.
Sticking to rigid QBR templates might be holding you back.
Customise QBRs to fit your unique business needs.
Flexibility in QBRs can lead to more meaningful client engagements.
#customersuccess
simoncooper.me/blog/the-anato…
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In the couple of weeks since I launched
simoncooper.me to share my experiences on #QBRs. I've ticked off:
✅ Free course launched
✅ Free content made available
✅ Coaching packages created
✅ Newsletter gone-live
I am excited about the feedback.
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Over the hundreds of #QBRs I've delivered, I've settled on six key essentials that make them great. ⬇️
#customersuccess #businessreviews

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I've just launched an entirely FREE mini-course.
Working with a Key Sponsor is a surefire way to ensure that your #QBR aligns with the customer's needs and requirements.
Get started on elevating your QBRs, today.
simoncooper.me/qbr-short-cour…
#customersuccess #businessreviews

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My #QBRs weren't always the best until I settled on these six essential elements.
1. Engaging a key sponsor
2. Tailor every meeting
3. Showcase impact
4. Make it a conversation
5. Pre-define next steps
6. Timely follow up.
Download the full guide simoncooper.me/offers/KUrKULgG

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CSMs, feeling the pain of #QBRs? Sign up for my newsletter and learn to run exceptional QBRs. #customersuccess simoncooper.me/newsletter-sig…

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Over my 10+ years in #customersuccess I have run hundreds of #QBRs. Sign up to go from producing average QBRs to exceptional QBRs with my proven techniques.
simoncooper.me/newsletter-sig…
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Have you tried NotebookLM from @Google yet? It's a great way to apply #genAI on a limited set of your own documents. The Audio Overview is also a great feature.
plainai.co.uk/notebooklm-is-…
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Companies struggle to deploy AI due to high costs and confusion
axios.com/2023/08/19/ai-…
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@natalieben @TheFinanceLab SVB is/was very much a part of the real economy. The many companies it supported provided thousands of work opportunities for many people. Yes, it was focused on a specific sector but that was due to its original origins as a local bank.
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Government says weekend scramble over #SVBCollapse was system working "as hoped".
Really?!
How about stable #financialsystem that meets the needs of real economy, rather than risking security of us all?
#TooMuchFinance #CreditSuisse @TheFinanceLab
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@andy_nichol Thom Browne suits. Recently won a court case against Adidas for use of the stripes.
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