Kylle Lim

@THConcierge I want to ask if i got a 3 days stay at tune hotel. But i have to late 1 day to check in at the hotel, is it still valid ?

@askairasia how do I choose for case category or the type for sending all the bank details? Please clarify.

@askairasia i want to ask if can split the booking into individual booking for the confirmed booking. Tq

@askairasia ok. next time do give a clear instruction on how to give the details.

@askairasia Hi, i want to ask about my latest refund status for booking HJPIFX. case no CAS-14128217-BQT0P1. TQ. Hope to hear from u soon

I only have one successful transaction in Airasia Manage My Booking List. But the bank statement (without (cont) tl.gd/n_1sm3sie

@askairasia double payment claim as our record shows that there was no duplicate payment made for this booking

@askairasia already submitted. but the agent seem not very keen to help. The answer regret to inform you that we are unable to refund your

@askairasia i want my refund back. i have been charged for another 3 times for unsuccessful transaction of rm139.75 x 3 = rm419.25

@askairasia bank agent asked me to claim from Airasia. I already attached the said transaction snipshot to Airasia as the prove...

@askairasia THIS IS WHAT THE MESSAGE I GET FROM AIRASIA online E- Form Yesterday night!! Please Do check it carefully!!!

@askairasia shows that there was no duplicate payment made for this booking.

@askairasia We have reviewed your request and regret to inform you that we are unable to refund your double payment claim as our record

@askairasia RE: Booking No. : OCP85J CASE NUMBER:CAS-11332542-JC7PW6

@askairasia Guest: Mcfonia Ak Ambi. thomaslim25@yahoo.com AK5640 27th May 2015 KUL-MYY. Sucessful Booking No: OCP85J

@askairasia I have the problem with the failure of booking yesterday (6 May) for 3 times. so i re-booked it today! But it deducted 4 times.

@myBIGShots , Answer: b) 6 BIG Shot ID: 3730000744

@myBIGShots , Answer: A ; BIG Shot ID: 3730000744

@mybigshots , Answer: A ; BIG Shot ID: 3730000744

@askairasia May i request when my itinerary will be reinstated? The travel period is on NEXT WEEK! I need a confirmation ASAP!!! Thx