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@airasia my flight time was changed to 40 mins earlier than originally scheduled. I cant make it for the earlier flight. No options provided for to change my flight to a later time even though there is a later flight on the same day. What is this all about?? Is this a scam.

@airasia No reply? I spoke to castillon at SG terminal 4 and still no action when she said someone would call or email me about my refund. Why are you leading your customers around for a joyride?

@l30nerd2013 We do apologize for the unpleasant experience you had. Please DM us with the below details for for further assistance. Thank you. -cw Email address entered during booking: Passenger’s name: Flight destinations/date/time: Airline:

@airasia Airasia what useless customer service you have. I have a flight booked where my booking reference cannot be found on manage my booking?! I used the chat bot, I was promised a reply but your email reply was to use the chat bot?! Stop screwing your customers around.

@airasia Hi there CW, I've sent you a DM with the details of my cancelled flight. Appreciate if you can process this ASAP. Thank you.