@Springbear30@4jk_only@livenationph Hello may i ask if ticketmaster response to your situation?since i have the same situation i didnt add my second name
@4jk_only@livenationph Hello, it’s for yesterday’s Army presale. I got the ticket, but the invoice only shows “Nicole Bernabe. My valid ID shows as “Nicole Ann Bernabe.” Since there is no mobile ticket yet, I am unable to verify what name is reflected on the actual ticket.
@SMTicketmaster Also, as stated in your policy, “Make sure that your First Name and Last Name match the details on your Gov’t ID.” Though “Ann” is my 2nd name, I would appreciate it if it could be added to my ticket since it appears on my valid ID, just to avoid any issues during verification.
@SMTicketmaster Hi TM. No, the ticket was not gifted to me. I purchased it myself using my OWN TM account. My concern is that the name reflected on my purchase is “Nicole Bernabe” instead of my full name, “Nicole Ann Bernabe.” Again I am the owner, tour system omitted my second name “Ann”.
@SMTicketmaster Is it ok to not put second name?but i already purchased a ticket 😭 wouldnt that be a problem??Please Answer since in the receipt only my first name and last name was tgere