@greateranglia any update on 20.58 that has been stuck between Stansted and Audley end for 1 hour. Train driver said all clear and then went silent for 20 mins
@EvansCycles where do you hire your customer service people? Do they know that closing chats on people without resolving anything is rude and unproductive?
On the 11th you told me I would have an update in 48 hours. When I chased Nurul he said I have no update and to wait 48.
@greateranglia hi can you dm me, one of your inspectors tried to issue me a fine and I believe he took the wrong address off me as my writing was hard to read
@SuShephard Hi Sheps, Adam here. We are aware of this issue, and we are looking into this. Sorry for this. You can purchase tickets on our website in the meantime: greateranglia.co.uk
⚠ Due to a person hit by a train between Audley End and #Cambridge all lines are blocked.
Train services running through these stations may be delayed or revised.
Disruption is expected until further notice
📢Whilst the Emergency Services are dealing with the incident, trains will be unable to run through the area. Services on the following routes are suspended:
• Liverpool Street - Cambridge
• Cambridge - Stansted Airport