Elise Bulger
248 posts
@leezieb We cannot access customer account via social media so I cannot look into your account to check this for you. I can search the service status page but would need a full post code. Thank you. ^AC
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More carnage from @virginmedia. This is day 4 of no internet or TV. No communication. No apologies. Nothing. When will this be fixed and where's the compensation?
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@virginmedia Why don't you tell me? I've spent four days without TV and with terrible internet. I'm a single parent currently trying to help her daughter with homework living near Esher - why don't you tell me what issues are in play and then advise when they will be fixed!
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@leezieb I'm so sorry to hear that Elise! Is there anything reported on the service status line on 0800 561 0061? Thank you. ^AC
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@virginmedia The service status page is down...ironically! I need someone to resolve this @virginmedia - it's been four days!
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@leezieb Hi there, I am so sorry to hear you are facing these issues with your services! Can I just check, have you been able to try our service status page to make sure there are no outages in your area that could be causing this? virg.in/service. Thank you. ^AC
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In hilarious news, even the service status page is down...what is going on? This company is a joke.
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@virginmedia I notice you say nothing about the failure to turn up for an appointment to collect the router...that would seem to incur compensation according to the link you have shared? There's also no mention of someone coming to collect it. Shall I throw it away?
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@leezieb Slow speeds wouldn't be something covered. You can read more on loss of service here- virg.in/autocomp ^AR
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Constant outages and snail speed internet over the last fortnight, customer service pages all 'broken' and now they don't even keep their appointment to collect the old router...@virginmedia what the hell is going on and where's the compensation for such shoddy service? #pathetic
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@virginmedia There have been ongoing issues over the last 2 weeks as stated. Whether or not they're on the status page is not the point. I'm asking where the compensation is for slow broadband and when someone will collect the router. I stayed in all day to hand it over! It's really poor...
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@leezieb Hi Elise, we are sorry to hear you are facing slow speeds for the last 2 weeks, and that your old Router wasn't collected, are there any known issues showing here which may be effecting your speed virg.in/service?
, in regards to the Router, y... virginmedia.response.lithium.com/portal/convers…
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@BootsUK why should I pay £4.95 for next day delivery only for the item to remain outstanding three days later? Not even a notification from you. What is going on?
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@ODEONCinemas Kingston I purchased tickets for 8 yr old's birthday. Arrived to a closed cinema - website said you were open. No email to warn me. I've asked for refund for tickets, parking plus compensation. You're ignoring tweets #sortit
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@ODEONCinemas you need to refund tickets, parking and look after customers...particularly those hoping to see a film as part of their 8th birthday celebrations. Stop taking peoples' money then not opening your cinema. Please have the courtesy to reply!
Elise Bulger@leezieb
@ODEONCinemas @ODEONCinemas and incidentally, no email received...how do you plan to remedy this please. We're out of pocket and also had a very upset child to deal with
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@ODEONCinemas @ODEONCinemas and incidentally, no email received...how do you plan to remedy this please. We're out of pocket and also had a very upset child to deal with
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@ODEONCinemas please explain why you took money online for tickets to a film only for us to find Kingston cinema closed on arrival...cost of tickets and parking wasted! On my daughter's 8th birthday #notcool
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@ODEONCinemas @ODEONCinemas Danny - this isn't good enough. Lockdown is challenging enough without having to disappoint a child on her birthday...you completely ruined her day...plus the cost of the parking!!! You need to do better
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Ever so slightly disturbing!
Alasdair Gold@AlasdairGold
This Norwegian advert for the return of the Premier League is beautiful, brilliant and unsettling in equal measure.
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Great thinking here from @MattCrook10 @wolterskluweruk
as we all navigate our working environments remotely, together @ITProPortal #winasateam
ITProPortal@ITProPortal
Virtual events and meetings: three ways to truly engage bit.ly/35bmOEh
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europe.businesschief.com/leadership/300… A fascinating read from @wendyrowe1 #wolterskluweruk about how Generation Z is changing the workforce for the better #trends
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Elise Bulger retweetledi
The answer seems simple when thinking about the efficiency issues in your current software: switch out your software suite. Easier said than done, right?
Our newly developed switching bundle makes switching to Wolters Kluwer easier than ever. Learn more: bit.ly/2PJll1t
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