Leila Herandi

@Emmarui67037101 @Channel4 @All4 @E4Tweets youtube.com/watch?v=ev5fi1… - gotta share the love xo

@Emmarui67037101 @Channel4 @All4 @E4Tweets please for the love of god @Channel4

@Channel4 @All4 @E4Tweets please may you fix the audio issue on married at first sight Australia 🇦🇺 episode 28 of season 8 !!!! Tried to watch it on all4 and there’s no sound 😭😭 my evening is ruined 😫😫#fixitnow#worstdayever#needitfixed#please

@virginmedia Thank you. It won't let me sign in though as my account has been disconnected - which I had asked for, however I'm being emailed by Virgin saying my credit score is going to be affected! I've asked to leave due to Virgin's negligence - why am I being penalised?

@leilaherandi Hello Leila, sorry to hear of the difficulties during your recent call. If the call was in relation to a complaint you can check it's progress here virg.in/mycases or contact the team using any of the methods here virg.in/VMcontact for an update. RP

@virginmedia I sent you a letter over a week ago and someone has tried to call me back but when I picked up it said 'we've tried to call you' then hung up... What is this?! The absolute shit show I've gone through with you this year is due to your negligence... What now?

@virginmedia It's impossible to file a complaint because the website asks you 1000 unrelated questions and you end up going in circles. If you could please send a link that will take me to an appropriate page for filing a complaint then I will do so.

@leilaherandi I see Leila, I'm really sorry you feel this way. Have you raised a complaint at all? If not I'd advise doing so, so that we can reach an agreed resolution with you regarding this. You can do so hear virginmedia.com/help/virgin-me…. ^MG

For the love of god, don't ever go with @virginmedia. I've been on the phone for an hour, being passed between departments and (as ever) the line just cut off... If they don't even have the strength to power their own phone lines... SEND HELP

@virginmedia Nobody has said a thing. I've been passed between people with no result. I don't even want the bloody compensation anymore if I can just leave Virgin. I've had it up to the neck in being on hold and nothing getting done.

@leilaherandi Hey Leila, sorry to hear this has happened. What have our team advised about the compensation that is due? ^MG

@virginmedia Virgin completely messed up my house move and then cancelled my account to set up a new one. Yes, I had complete loss of service for an entire month. I was promised £125 as a consolation but I received nothing and now you've put UP my monthly bill...

@leilaherandi What did our team advise the fault was or why it took so long to resolve? Did you suffer a complete loss of service for the whole month? ^BG

@virginmedia I should not have to pay £200 when this whole mess was created by Virgin. My original contract (which you terminated wrongly) was meant to finish in a few months anyway, but a new unwanted 18 month contract was created. I WANT OUT.

@leilaherandi Sorry you are thinking of leaving us, cancellations can be done by phone 0345 454 1111 [calling 150 from a VM phone line is free], by text 07533051809 or by post Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottingham... virginmedia.response.lithium.com/portal/convers…

@virginmedia Once again, what I've said has been completely ignored and I've been palmed off to the shoddy customer service line. If I wasn't so angry, this would be laughable.

@virginmedia I should not have to pay £200 when this whole mess was created by Virgin. My original contract (which you terminated wrongly) was meant to finish in a few months anyway, but a new unwanted 18 month contract was created. I WANT OUT.

@virginmedia My Wifi is now working, this is not the issue. Read the above messages please. I've been passed between person to person on the phone to Virgin and nothing gets done about my faulty account and no compensation. I don't want to be with Virgin anymore. Please cancel my account.

@virginmedia I was on the phone for half an hour yesterday trying to get out of this ridiculous contract and the line was cut by Virgin. Before this happened, I was told the fee to leave was £200. This whole mess was Virgin's fault and I should NOT have to pay to leave.

@virginmedia I have had a month of no WiFi this year due to Virgin's negligence, I have had zero compensation despite being told I would get £5 per day with no WiFi (£125 in total) and to top it all off you've now upped my monthly rate without telling me. I want out.

@Channel4 are you seriously making a programme set out to mock those who can't read? Saw this in @guardian earlier. Please tell me it's a typo. I thought better of you.

@Sam______J Vegan too, not just veggie 💪🏽

@ErikaConvi ... whilst chowing down on a meal made of abused, murdered, chopped up animal flesh. #DoubleStandards

@AvantiWestCoast yes

@leilaherandi Have you appealed the claim? ^MB

@AvantiWestCoast has the worst customer service system I've ever encountered. My train was stuck on the tracks for 70 MINUTES and I now have to endure going round in circles trying to get some kind of compensation? THIS IS DRIVING ME INSANE. REFUND ME PLEASE, FOR THE LOVE OF GOD.

@AvantiWestCoast This is so unnecessarily long-winded. I've been live chatting to someone and they can't do anything about it from their end. I don't understand why someone can't just contact me directly? This is the worst customer service I've ever encountered.

@leilaherandi Please speak to the Customer Resolutions team via live chat: avantiwestcoast.service-now.com/help_and_conta… ^CC

@AvantiWestCoast Calling customer service number does nothing. I feel like banging my head against the wall. Everyone on my train was reassured by the conductor that we'd get compensation. This just feels like further punishment. Please ask someone to call me directly. Sending my number in DM.

@leilaherandi @neilpowell1971 My colleague, PA's, tweet was directed at Neil. Please call the number provided. ^CC