LET'S DO THIS

@bermondseylass @LondonMarathon Hi there! 👋 Please don't worry, the confirmation emails will be with you in a few hours. As long as you've seen the confirmation screen, you're all set! If they don't arrive in the next 48 hours, please email support@letsdothis.com and we'll help you out - Matt

The Ballot for the 2025 TCS London Marathon is open! Next year's event will be our 45th edition and will take place on Sunday 27 April 2025. #LondonMarathon

@KateFenwick83 @LondonMarathon Hi Kate! 👋 Please don't worry, the confirmation emails will be with you in a few hours. As long as you've seen the confirmation screen, you're all set! If they don't arrive in the next 48 hours, please email support@letsdothis.com and we'll help you out - Matt

@ingdicath @greig25 @LondonMarathon Hi everyone! 👋 Please don't worry, the confirmation emails will be with you in a few hours. As long as you've seen the confirmation screen, you're all set! If they don't arrive in the next 24 hours, please email support@letsdothis.com and we'll help you out - Matt

@greig25 @LondonMarathon Same here 😥

@Bex_Runs @LondonMarathon So sorry to hear that! Would you mind emailing support@letsdothis.com with a screenshot of this error so we can look into what's happening? Thanks in advance! - Matt

@LondonMarathon I’m getting an error message when trying to enter

👀 It's GO TYNE... the 2024 AJ Bell #GreatNorthRun ballot is now OPEN! Enter now for your chance to experience the world's GREATEST half marathon on Sunday 8th September.🏃🏃‍♀️ Be part of it 👉 grtrun.org/GNR-24_BallotO…

𝐇𝐞𝐫𝐞 𝐰𝐞 𝐠𝐨! There's only one announcement that matters today 🗳 (sorry @FabrizioRomano 🤣) #LondonMarathon

@GillTheo1 Hi Gill, all start times have now been emailed out by the event organiser, Limelight Sports. If you email us on support@letsdothis.com, I can look into this for you :)

@letsdothisrace Blenheim Triathlon in 2 days time…. We have not received any info or start time….?

@sophieallinson Hi Sophie. Please email us on support@letsdothis.com and I will see what we can do for you :)

@letsdothisrace I don’t think anymore is monitoring their Twitter or email at present and I’m struggling to get in touch. Is there anything you can do to help me please?

@BlenheimTri please can someone help? I’m in the wrong wave (my fault)

@David_Clapham1 Hi David! I've just seen your email in our inbox so have replied to you there :)

@letsdothisrace have not received my QR code for Blenheim triathlon this weekend can somebody please help

@sophieallinson Hi Sophie! Is there anything we can help you with today? :)

@letsdothisrace @BlenheimTri pleaseeeee

@mamiemb Hi there! Tickets are available until the day before the event or whenever they sell out, whichever comes first! I would advise booking now to avoid disappointment but for more info, please contact us on support@letsdothis.com :)

@letsdothisrace hey! Do you know what the deadline will be to register for the London triathlon?

@mamiemb Hi there! Start wave times have now been sent out so please check your junk/spam folder in case! If you haven't received this, please email us on support@letsdothis.com and we can look into this for you.

@letsdothisrace hey! I still haven’t received my start wave / time for the Blenheim Palace triathlon and have emailed to ask but no response yet. When are we expected to receive this? Thanks!

@NephronTurner Hi Michael! Apologies for any delay, I have found your email in our inbox and have responded now. Let me know if you need anything else! :)

@Peacsy3 Hi there! Sorry to hear you've been overcharged, would you mind emailing support@letsdothis.com with your booking reference and someone can look into this for you?

Have you been wondering why you should secure your spot for the Wizz Air Hackney Half, or maybe you just need a nudge... 1️⃣ Electric Atmosphere 🤩 The community spirit and energy along the course and in the festival is unbeatable!

@Piranacon please reach out to us at support@letsdothis.com so we can help out here!

@letsdothisrace The "You screen" on the app constantly throws an error, and the website keeps loging me out.

@frazewilson Hi Frazer! 👋 This part of our registration system is currently undergoing some essential maintenance & we expect this to be completed soon. Thanks for bearing with us! Please try again shortly as we expect this to be up & running again within the next 48 hours.

@letsdothisrace any update on when the dashboard will be up again?

@ebrooks22 Hi Emma, thanks for your patience here. I can see that someone has responded to your email and Live Chat messages but please do let us know if you need anything else!

@letsdothisrace is the jubilee 10k swim going ahead or not? Friends have received emails to say high risk of cancellation but I haven’t. Please can someone contact me. I emailed last week and started a live chat (21 hours ago) but no reply!!!

@_jadenthrwy please contact us at support@letsdothis.com so we can help out!

@letsdothisrace I'm having trouble creating an account through the app or website and can't find where to contact support - can you help please? 🙌🏻

@realBenPrebble @Mali_D Hi Ben! I was searching your name 'Ben Prebble' in our inbox and it wasn't coming up with anything. I have just searched 'Ben P' and believe I have found your emails, I will respond to them now for you :)

@letsdothisrace @Mali_D I’ve emailed you twice and even received a confirmation that you received it each time. Hopeless

@realBenPrebble @Mali_D Hi Ben! The day you are taking part in the Blenheim Triathlon is the day you selected when you made your booking. I've had a look in our inbox and cannot find any emails - could you try us again at support@letsdothis.com and I will keep en eye out!

@letsdothisrace @Mali_D Can someone please reply to my email? I’m supposed to be racing at Blenheim palace and no where does it say if I am racing on Saturday on Sunday. Terrible organisation and logistics and customer service.