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HYPHEN

@letshyphen

High performance skincare solutions built by hyphenating power of nature and potency of actives. 100% Vegan, Peta Certified & Sustainable Skin Care.

Katılım Mayıs 2023
1 Takip Edilen296 Takipçiler
HYPHEN
HYPHEN@letshyphen·
@ChangsanKa4637 Hi, As discussed previously, the refund was successfully processed from our end on 12th May. We will also connect with you over a call to reconfirm the same
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Ehsan slayer
Ehsan slayer@ChangsanKa4637·
@letshyphen why so much delay on refund? Is this how you handle your customer? Disappointed woth ghe customer service. Its been 9 days, how many more days do you need to refund the money?
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HYPHEN
HYPHEN@letshyphen·
@gauravsachdev79 Hi Gaurav, we will get in touch with you over a call shortly to assist you with your query.
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Gaurav Sachdev
Gaurav Sachdev@gauravsachdev79·
@letshyphen pls cancel this order from your end: HYP34656600 Check private message for detailed info
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HYPHEN
HYPHEN@letshyphen·
@ChangsanKa4637 We sincerely apologize that your order was canceled due to the pincode being temporarily non-serviceable. We will connect with you over a call shortly to assist you further.
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Ehsan slayer
Ehsan slayer@ChangsanKa4637·
@letshyphen Why is the product cancelled without any valid reason?
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Ehsan slayer
Ehsan slayer@ChangsanKa4637·
@letshyphen when are you going to refund? Refund the money fast or shipped the product.
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HYPHEN
HYPHEN@letshyphen·
@niam19 Hi, we sincerely apologize for the delay. Please be assured that we are trying our best to have your order delivered at the earliest. Your order is currently out for delivery and should reach you soon.
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nirav mehta
nirav mehta@niam19·
@letshyphen order not received. Tracking id HN4C00520BF9ZO. It's sad I have to reach out to u for my prepaid order.
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HYPHEN
HYPHEN@letshyphen·
@Rohit_7198 Hi,We tried reaching out to you yesterday; however, we were unable to connect with you. Hence, we informed you via WhatsApp that your order has been refunded, and the amount will reflect in your account within 24–48 hours.
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Rohit chaurasia
Rohit chaurasia@Rohit_7198·
@letshyphen @letshyphen Please call me today and resolve this refund issue because the number on your website is not connecting to anyone, so please resolve this matter today as quickly as possible.
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Rohit chaurasia
Rohit chaurasia@Rohit_7198·
@letshyphen Order #HYP33094520 was returned long ago, but my refund is still pending. Your customer care numbers are unreachable, and there’s no proper response anywhere. Please get in touch with me and process the refund by today or tomorrow.
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HYPHEN
HYPHEN@letshyphen·
@ChangsanKa4637 Hi, We sincerely apologize for the inconvenience caused to you. Your refund has been initiated and the amount will reflect in your account within 48–72 business hours.
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HYPHEN
HYPHEN@letshyphen·
@_thaswik_ Hi, we sincerely apologise for the inconvenience caused to you. Kindly share your order ID through the link below, and we will assist you further at the earliest.twitter.com/messages/compo…
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HYPHEN
HYPHEN@letshyphen·
@LimaYanger95 Hi, We sincerely apologize for the inconvenience caused. We will connect with you over a call shortly and resolve your query at the earliest.
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Monti Shah
Monti Shah@MontiShah330·
@letshyphen @sharmatarun88 placed two order by mistake and it is not allowing to cancel. Raised under help button but seems a BOT is talking and copying the same thing. Pls help cancel the order asap. Order cancellation and refund process is very very poor.
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HYPHEN
HYPHEN@letshyphen·
@GreensBlr @MCA21India @CCI_India Hi, we sincerely apologize for your experience. We would like to inform you that the free Stanley offer was limited to the first 500 shoppers, as mentioned on our website. We appreciate your understanding and wish you better luck with our upcoming offers.
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BlrTheGreens
BlrTheGreens@GreensBlr·
@mca21India Celebrity uses Sales gimmicks of B1 G1 to lure customers thru Ads without honouring free gifts! Forensic audit thru appropriate authority necessary on operations, inappropriate advertisements of @letshyphen to stop such instances of mass bullying. @cci_india
BlrTheGreens@GreensBlr

@CCI_India Pl conduct a forensic audit on offers by @letshyphen where with but 1 get 1 free offer a hypen Stanley was offered-Confirmation not given with order Reason is: they will update thru social media pages! Fraud to lure customers! Such ADs must stop & offence be booked!

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HYPHEN
HYPHEN@letshyphen·
@RaviVariya2 @kritisanon As a goodwill gesture, we have arranged a complimentary order for you, which has now been delivered.
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HYPHEN
HYPHEN@letshyphen·
@RaviVariya2 @kritisanon We will connect with you over a call shortly. Please note that the BOGO offer went live from 1st May; since your order was placed on 27th April, the offer was not applicable at that time.
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Ravi Variya
Ravi Variya@RaviVariya2·
@kritisanon @letshyphen I recently placed an order under your “Buy One Get One” offer. However, I received only one product instead of the two items promised under the offer. Order ID: HYP31767430 Product Name: Dual phase dipegmentetion
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theranjitupadhyay♏
theranjitupadhyay♏@ChakrapaniUpad7·
@letshyphen now Chatbot has stopped reverting and the contact number provided is showing fraud and call is not getting connected 🤬🤬🤬
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theranjitupadhyay♏
theranjitupadhyay♏@ChakrapaniUpad7·
@letshyphen placed order on my old address later with 2 min changed the address with the help of Char team still getting delivery on my old address worst service provided by the team. Order ID: HN4BEE2EE315KX. Please share my delivery order ID. Worst Service 🤬🤬🤬
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BlrTheGreens
BlrTheGreens@GreensBlr·
@kritisanon @letshyphen Pl ensure support staff are prompt in understanding complaints. PL arrange for refunds with double payment thru Amazon pay gateway issues. Advise to purchasers Don't ever make any payment! Opt for cash on delivery as refund doubtful when orders cancelled
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HYPHEN
HYPHEN@letshyphen·
@funssake We understand your concern; however, since the order was placed through HYPD, we do not have your details on our end. Kindly share your contact number so we can assist you further.
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