Level Support

@_lil_apache_ Hello there, Thank you for reaching out to Level Music. We apologize for the delay. How can we help you? Can you send us the email that is associated with your Level Music account?

@level_support could you please respond to my dm? waiting for a response for over 2 weeks now...

@noahweid Thank you for your patience so far. Over the weekend we experienced a technical issue that prevented logins into our site. This issue is now resolved and you should be able to log into your Level account. We apologize for any inconvenience that this may have cau...

@Bre0nte Hi there, Thank you for reaching out to Level Music. We're sorry for the delayed response and we are here to follow-up. Level automatically generates a custom landing page for your published releases, which routes fans to their preferred music service(s): Spotify...

@level_support how can I get the landing page for my new single that just released?

@abbotwdm Hi there, Thank you for reaching out to Level Music. Please send us an email to our support team so we can help you further. Thank you for your patience and kind understanding.

@level_support you guys have literally not done anything since tweeting this. not even send me an email

hey @AppleMusic why did you guys absolutely fuck my artist account??? more than half my music isnt on my page anymore ://

@krisrobertsLDN Thank you for reaching out to Level Music. We apologize for the inconvenience, can you please send us the email that is associated with your Level account so we can investigate? Thank you for your patience and kind understanding.

@NightBeds Thank you for reaching out to Level Music. We're sorry for the delayed response and we are here to follow-up. We apologize for the inconvenience, can you please send us the email that is associated with your Level account so we can investigate? Thank you for yo...

@Bre0nte Hello, Your release has been approved and is scheduled to be live in stores on your desired date. Please let us know if you have further questions. We are here to help. Kind regards, Level Artist Support

@level_support my release keeps getting denied I opened a ticket yesterday, when will I hear back ??

@Bre0nte , Hello! Thanks for reaching out to Level Music. We are sorry to hear that. Please send us the email that is associated with your Level Music account. We look forward to hearing back from you - and please feel free to let us know if you have any questions.

@abbotwdm Thank you for reaching out to Level Music. We're sorry for the delayed response and we are here to follow-up. We’re sorry to hear about the trouble with your Artist page. From time to time, releases will get matched with the wrong Artist Profile and this is a co...

@level_support i think you guys made a whole other artist page for my music uploaded through you?? even though it was linked correctly before??? this is pretty frustrating considering your lack of actually solving my issues before.

@YTDJEnder Hi there, Thank you for reaching out to Level Music. Your release is currently live on Spotify at the link here: open.spotify.com/album/4nRTdMSc…. Please let us know if you need anything else.

@level_support Hey guys, it’s YTDJEnder. I recently submitted my track The Curse of Charlie to go live on streaming services. I found that it is live on Apple Music, but not Spotify. I mainly share my music from Spotify because none of my friends use Apple Music. Is there a fix?

@protonatomic Hi there, Our tech team has resolved this issue. In order to upload your release please delete the release and start again. If needed, give it 30-60 seconds to finish uploading.

@level_support hello, can you guys please check your dms?

@Dyslogix Hello there, Thank you for reaching out to Level Music. Please you can send another artist confirmation form so that we can review it. Please let us know if you have further questions. We are here to help!

@F_1_L_3 Hello there, Thank you for reaching out to Level Music, Unfortunately, this is not possible when you upload your release via Level. For more information about the guidelines for your release, please see support.levelmusic.com/hc/en-us/artic… We hope this helps and let us know ...

@jcrd0n Hi there, It can take 24- 48 hours for a release to be reviewed and approved. Please let us know if you need anything else. We are here to help!

@level_support what date will the song be released if you set it to “ASAP” ??

@jcrd0n Hi there, If you selected ‘ASAP’ as the go-live date for your release: Spotify: 1-2 days after delivered Apple Music & iTunes: Within hours after delivered* TIDAL: 3-5 days after delivered Amazon Music: 3-5 days after delivered Pandora: 3 days after delivered Na...

@abbotwdm Hey there, We apologize for the delay. We are working on the issue and will get back to you via email as soon as possible.

@level_support can u guys please resolve my issue it’s been weeks

@Amr43859036 Hi there, There are some issues with your releases. We have emailed you to let you know what the issues are.

@IsabelleWalsh18 Hi there, We are sorry to hear that you are having trouble uploading your files. This issue has been resolved. Please try again.

@Spcasso_ Your release was approved and sent to the stores. The pending status will update in 24 hours.