Alex Jackson

6.3K posts

Alex Jackson

Alex Jackson

@lexij

Client Services Director @dxw. Delivery and government geek. Ex-#gdsteam, #dwpdigital. Citizen of the world. she/her. A bit terrifying.

Rochester/ London Katılım Ocak 2009
1.4K Takip Edilen791 Takipçiler
Southeastern
Southeastern@Se_Railway·
@lexij @UpbeatAl I'm sure what shared experience you're referring to here but if you have some feedback I can pass on to the Station Manager, I'd be very happy to. ^RD
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Alex Munn
Alex Munn@UpbeatAl·
@Se_Railway why do you keep closing the mid entrance to Stratford Intl? It makes the transfer from Stratford Rail much more difficult and has made me miss connections. There were 3 staff members at the main gate when I got there, so seems like staff are available?
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Southeastern
Southeastern@Se_Railway·
@lexij Sorry if I've confused you, Alex. It just means additional checks at the gateline. ^RD
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Alex Jackson
Alex Jackson@lexij·
@Se_Railway @UpbeatAl I'll step back here for the person with this evening's experience. I'm telling you that it is a shared experience.
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Southeastern
Southeastern@Se_Railway·
@lexij @UpbeatAl Sorry Alex, Google maps suggests our lift as a route through the station or just to get to the station via the entrance on Railway Street? And was this station staff that advised about missing the connection? Not sure I follow sorry. ^RD
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Alex Jackson
Alex Jackson@lexij·
@Se_Railway 'revenue blocks' seems like deliberately obfuscatory language here. You are checking tickets, as you should be.
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Alex Jackson
Alex Jackson@lexij·
@Se_Railway @UpbeatAl Just to remind you (not personally) that the people who are suffering from this have either paid 6k for a season ticket or have been guided by Google maps to this route. Saying 'hey, just miss your connection and wait an additional hour, soz' is not brilliant.
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Alex Jackson
Alex Jackson@lexij·
@virginmedia Thanks - I've solved my actual problem but still getting a message to call you!
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@lexij I am really sorry. Due to the technical nature of your query it would be best to post on our community help forums here: virg.in/VMforums . If the community are unable to help resolve the issue, a member of the team will be along to help. ^LS
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Alex Jackson
Alex Jackson@lexij·
@virginmedia I'm having issues with my WiFi, have logged in to my account, tested my connection and it's asking me to call you. Called and it's all automated, it eventually offers me a text with a link back to the text, then hangs up. Please help!
Alex Jackson tweet media
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@lexij And I am guessing you've already tried doing a pinhole reset of your hub? It essentially takes your hub back to factory settings but clears many issues ^LS
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@lexij Sorry Alex. Can I assume that when you logged in to test your connection, the feedback wasn't that there was an area issue? ^LS
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Alex Jackson
Alex Jackson@lexij·
Medway council meeting last night sounded pretty disgraceful. Apparently it takes deep consideration to understand that car parks shouldn't be named after slavers. Can't believe anyone even has to give more than 5 second's thought to it.
Dr Frances Hawkes@framaha

@CllrStuartT @MedwayPolitics @TurpinRupert Deeply disturbing that our Cllrs lack the moral compass to understand this should have been acted on immediately (for it is obviously grossly inappropriate). Refusing to change this name on the pretext that you couldn’t immediately audit/ remove other examples is disingenuous.

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Alex Jackson
Alex Jackson@lexij·
@jaCattell Favourite mug, because mostly I have coffee in front of me on any calls
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James Arthur Cattell
James Arthur Cattell@jaCattell·
I've got 8 minutes to do an icebreaker for 20 people on a video conference call tomorrow. Nothing too personal. Attendees don't have time to prep beforehand. The aim is to get people to say something and be present. If they laugh and relax, that's a bonus. Thoughts?
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Alex Jackson
Alex Jackson@lexij·
@annkempster I liked 'ToMs' - the target and the model being the most important bits of it, rather than merely operating... 😂
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Alex Jackson
Alex Jackson@lexij·
@MedwayAdultEd Hi - I'm really struggling to get info about this one. Searching for GDPR in the directory returns no results. Once I have found it, there's no timing info on the page. Enquiring means creating an account, but I don't know what I'm creating an account in. Help!
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Stuart Tranter
Stuart Tranter@S_A_Tranter·
I am so glad we do not think like them.
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