@arrivatheshires Happy Wednesday!
Number 12 bus is 17 minutes late today.
Will it be "traffic", "roadworks", "trainee driver" or "GDPR" as the excuse today?
@lhkgroup Hi, there is a feedback option on the menu on the new app. Alternatively you can email Arriva customer services on customerservice@arriva.co.uk. ^Rebecca
@arrivatheshires On the new app it seems I can only purchase one single ticket at a time and there is no option to pay using PayPal.
Have I got that correct?
With NCP car parks closing from Friday 27 March, skip the stress of searching for a city centre space and take the bus instead.
HipHop weekly tickets offer great value—just £14.50 for adults and £10.50 for children—making it an easy, affordable way to get around.
@estistephenson Hello Esther, We’re sorry that happened. To help us look into the issue with the bus running when it showed as cancelled, please send us a private message with your journey details and contact information. ^Rebecca
@arrivatheshires what’s going on with the no 4/4a from Luton to Bushmead. 3rd day on the trot you’ve cut out after 5pm rush hour buses with some waiting over an hour. Not good enough
@arrivatheshires your inability to get a bus to run on time is really remarkable. Are your buses stuck in reverse?
Here's today's Shitshow Service.
#Luton
@arrivatheshires And it's a full house for sh*t bus services in Luton!
That's my bus late EVERY day this week.
24 mins late which is suspiciously 2 x 12.
Just admit Arriva you cancel buses because you can't be bothered.
@arrivatheshires with the amendments of timetables in Hemel, there will be no buses between Marlowes and Boxmoor train station until 7.45? It's crazy! What are the alternatives? 302 will not get there and 2 removed!
@arrivatheshires You're not sorry and I have never received an adequate response to any of my complaints.
The "right team" is as much use as an ashtray on the back of a motorbike.
@lhkgroup Hello, We're really sorry to hear about the issue with bus 12. If you could send us a private message with the ticket Order ID number and email associated with the account, we’ll make sure the right team looks into it for you.