Lidl US

@_sheagemini Please reach out to us at help.lidl.com/selfservice/s/… so we can address your concerns and assist further.

I knew I should of never bought that uncured turkey bacon from @LidlUS I hesitated but I know it’s better when uncured, welp I opened it today & the expiration date is april 23rd & it smelled soooo bad 😫

@BridgetteVogan Thank you for bringing this to our attention and we're truly sorry to hear this. Quality matters deeply to us, and we’d love to look into it. Could you please reach out to us at help.lidl.com/selfservice/s/ so we can report this?

Hey @LidlUS this was completely horrific to crunch into this morning while eating my breakfast.

@GigAMChad Thanks for tagging us. We appreciate you bringing this to our attention. Please visit help.lidl.com to chat directly with us so we can look into this further.

@LidlUS this should actually be illegal. If you would have contacted me about that purchasing role we might not have this issue. Yes I know these are baked in house probably and have nothing to do with the purchasing role but I would surely be having a convo with the fresh baked food guy in the office down the hall 😂

@fredlichki This is NOT the standard we aim for. Please send us a DM with the time of your visit so we can follow up with store leadership. Thanks for bringing this to our attention!

@LidlUS i went to Lidl store in North Charleston South Carolina yesterday. It used to be my favorite store!! What happened?? The smell of insecticide was overwhelming all over the store. It was dirty. Rotting strawberries on the shelf.. Won't be back for awhile.

@NYCCatharsis Thank you for bringing this to our attention. While this may not reflect our usual standards, we take product quality very seriously. Our Quality Assurance team would like to investigate this matter further. Pease contact us at help.lidl.com so we can assist.

@LidlUS I purchased two skirt steaks (on sale this week) today at a store in Queens, New York, and the smell is horrible. They smell like rotten meat or cow poop. I had to throw the whole thing away. Make sure this meat does not cause illness if consumed.

@JoshuaNoonan We're sorry to hear this! Can you please contact us at help.lidl.com/selfservice/s/… and we will look into this further.

something is going on with the spinach @LidlUS my bags have gone bad before a week several times in November and December. Maybe it is just the Columbia Heights location or maybe there is a disruption in the cold chain.

@MadAlix14 We're sorry to hear this! Please contact us at help.lidl.com so we can assist further.

@LidlUS hi, I was charged twice for two different items on my shop today. Not good enough, Lidl!

@mddirtlaw Thank you for bringing this to our attention. Quality matters deeply to us, and we’d like to look into this further. Can you please reach out to us with more details at help.lidl.com/selfservice/s/.

Well, the cause of Maggie's upset belly seems to be @LidlUS smoked bacon. I nuked it & gave her a teaspoon as a topper. Same reaction just now after eating, spent 15 minutes eating grass. Out to the garbage when next put out. 🤢 Recovering behind sofa.

@MorningJoeFan That’s not the experience we want for you. We know your time is valuable, and we want to share this with the team to help speed things up. Can you DM us the store location this was in?

@LidlUS Eight registers, all closed. Forced self-checkout. I see NO reason to ever shop at @LidlUS again.

Help us pick our next bakery item! Should we go with a ranch filled croissant or a hot sauce filled croissant? 👇 Truly can’t decide

@StotanEly A dirty store just isn’t a good look. We’re forwarding this to our management team to be addressed at the store right away! Thank you for sharing.

@JoelSchreiner We're sorry to hear about your experience. Please send us more details at help.lidl.com/selfservice/s/… so that we can follow up.

@AppleCountry3 Thanks so much for letting us know—cleanliness, customer service, and stock availability matters to us. We appreciate your feedback and will share this with the management team that oversees the location.

@LidlUS FIX YOUR GLEN OAKS, NY STORE. It’s dirty, rude staff and empty shelves. Pallets all over the place. And single check out line open. Unacceptable.

@mtlmaro This does not sound right! Can you please DM us with your email and more details of what happened. We'd like to look into this further?

@LidlUS brick nj store needs a class on manners.

@AdamDSanders Thanks for the heads-up! We’re working on making checkout easier and better for everyone. We'll be sharing this with management.

@LidlUS Is there a reason why Montvale NJ and Paramus NJ only has one lane to check out? Why can we have more help??? These lines are getting ridiculous

@RosettoRegina Hello Regina, can you reach out to us at help.lidl.com/selfservice/s/… so that we can investigate further?

@LidlUS good afternoon! I am very upset about Lidl. I received an email from Lidl saying that because I haven’t been buying there lately Lidl is offering $10 off $20 . I went there and i the $10 was granted to me. I called the manager and he did not give the $10 off either.

@AliSozer1961 So sorry for the long wait! That’s not the experience we want for you. We know your time is valuable, and we’re sharing this with the team to help speed things up. Thanks for letting us know! 😊

@LidlUS everyday same problem here 50 peoples on the line one register open cmon do something with damn store deer park ny

@natscats88 Hello! Can you please reach out to us at help.lidl.com/selfservice/s/… so we can assist?

@LidlUS Hey Lidl, I have a problem with my account.

@cryptobitcon218 Thanks for sharing your experience! Please contact us at help.lidl.com with the store location so that we can address this with store leadership.

@LidlUS You all need to do a better job with adding more cashier's or have some express lanes. I walked in 3 or 4 times and walked out because the lines are 10 people deep and im sure your loosing business because I've seen other people fo the same!

@CambridgeTricia We're sorry to hear about your experience! For help correcting this, please contact our customer care team directly at help.lidl.com so we can look into it further.

@LidlUS pls explain how to correct ANOTHER cashier error at Fulton St NYC? I wrote in app about error, no reply. Today I ask for refund, other customer's item on MY bill. Cashier said it's credited to my shop. I now see it says I got 'cash refund'. NO! Feels like a cashier scam.

@Mindtrouble Thank you for sharing your concerns. We take customer feedback seriously and will pass this along to the appropriate teams for review.

🧪 @LidlUS I scanned one of your products on @YukaUS, and it contains an additive assessed as high risk: Tertiary-butylhydroquinone (TBHQ). I ask you to remove it in order to protect consumer health. #NotInMyProduct app.yuka.io/XDdiy5ChcFSJvq…