Lids Customer Assist

@twitrudd Hey there! I’d be glad to take a closer look at this for you. Please send me a direct message when you’re able, so I can assist further. — Leslie twitter.com/messages/compo…

@LidsAssist Hello! I bought two shirts for my son but they are too small. I'd like to exchange for an XL. My son doesn't live near me and won't be here to try them on until late July. If i order the exchange how long do I have to return it if that also doesn't fit?

@TButler900 You've tagged in the right person to help! Just send me a DM, and I'll get started. 👍 --Kristy twitter.com/messages/compo…

@LidsAssist how can I speak with someone about an order that was never delivered?

@retakenormalcy Hey there. Please DM me with your contact details, and I'll take a closer look. Thanks - Wendy twitter.com/messages/compo…

@LidsAssist I have unsubscribed from your endless email barrage at least six times. Please do better at responding to potential customer requests. Pissing people off seems like an odd way to do business.

@Edbone1083179 Hi! Great question! Meet me in the DM's, and we can have a chat! - Lane twitter.com/messages/compo…

@LidsAssist do you sale any Trucker Style Visors? I have an old one from another company but can’t find a new one anywhere.

@CindyGray1RN Hey, Cindy! Send me a DM, I'd love to chat! -Sarah twitter.com/messages/compo…

@LidsAssist Your Altamonte Mall (FL) store took my money for 4 embroidered hats, told me a few days, called me to PU hats. Now I find out the machine is broken and I’m supposed to run the hats to another store myself?? This is not what I paid for. Please refund me.

@jcGonZo311 Hi, Juan! My name is Kennedy, and I will gladly look into this. Can you shoot me a DM? twitter.com/messages/compo…

@LidsAssist why can't I redeem my premium access points online??? Stores never carry my size or sell out quick... Makes no sense.

@alxgotswag Hey! Gerry here. Feel free to send me a DM. I'd be happy to look into this for you! twitter.com/messages/compo…

@LidsAssist how can I link my lids premium account I purchased in store to my online profile I would like to see my points and other options please?

@SayKneeGrow14 Hi, Tony! I just responded to your DM. I look forward to speaking with you. -Kennedy twitter.com/messages/compo…

@LidsAssist I spent money on a hat and embroidery to be told I can’t help you. Check that DM and help me find a solution to my problem please. I’m very disappointed on this.

@johnrees893 Hi John, I see you send me a DM about this. If you'd like to talk more, please meet me back there. -Emma

@LidsAssist The staff at your San Francisco outlet fucking suck,if this is the best you can do in the City,just fucking leave.

@sweetystertz I'd like to look further into this, Steven. When you get a chance, send me a private message. -Chloe twitter.com/messages/compo…

@LidsAssist So the hat that I ordered, I sent back because it didn’t fit me. I wanted to order the Los Angeles, Angeles Dodgers, blue and gold I thought I had that hat so please. Send me the blue and gold hat or we’re gonna be having major issues lids and you don’t want that.

@shylynxz Appreciate you tagging me in on this, and am here to help. 🙏 Can you please send me a DM? I'd like to learn more about your experience so that I can have the right team look into this for you. Talk to you more soon. --Kristy twitter.com/messages/compo…

@LidsAssist I had a really uncomfortable experience at one of your locations. An employee was openly speaking negatively about customers and making inappropriate remarks when people chose not to buy anything. It felt very unprofessional and made me leave sooner than planned.

@j_c_louie Hi, Casey here! I can imagine your frustration...that's a sweet line. Let's meet in your DM and chat more about this. I'd love to help! twitter.com/messages/compo…

@LidsAssist you canceled my simpsons x lids order with no explanation. Took my order making me think i had the hat and now I cant even goto the store and purchase it. This is some bad practice to take my order with no intention of fulfilling it.

@ikev_stung Let's get this checked out Kevin. Please feel free to fire a DM my way with your order details so that I can assist you further. 👍 - Reagan. twitter.com/messages/compo…

@LidsAssist I’ve contacted costumer support through email multiple times and I’m getting no responses, I’ve called but no one is able to help. I bought the lids premium access pass but I’m not getting the 20% off automatic please help!

@artbyhatch Hey Jeff! I'm happy to help get you your premium access code. Feel free to send me a DM and I'll meet you there to assist. -Meredith twitter.com/messages/compo…

@LidsAssist I have sent multiple emails to customer care with no response. I pay for the premium access pass and haven’t received my code. Please fix this.

@BuckeyeCitySole I'm truly sorry to hear about that. If you would like me to look into this further, please send me a private message. twitter.com/messages/compo…

@LidsAssist I called while I was there and no answer.

@lids @LidsAssist Went to Easton in Columbus Ohio to get my Guardians Simpson’s on lunch and …. Doors locked?

@David7Houston You can use the link below to send me a private message. 🙂 twitter.com/messages/compo…

@LidsAssist It doesn't let me send u a message . Want me to post it here

I hate lids ...@lids @LidsAssist I ordered a altuve all star jersey for my kid and they sent me a trout all star jersey .. and the Ai chat sucks .. talking bout it cant get a refund ... why would I want trout if Im a houston astros fan @astros 🤔

@Lubu_da1 I just sent you a DM! -Reese

@LidsAssist Trying to connect with media team message not sending please assist

Sorry to hear that. Can you message me your email address for follow up?

@Tara4araT Hey Tara, please shoot me a DM, and I will be happy to look into this further for you. Additionally, I would recommend removing any personal/order details from a public thread, to protect your privacy. - Hunter twitter.com/messages/compo…