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@lightinghire

https://t.co/qQyBwVxgTW We have a passion for providing the best lighting and effects available, to all our existing and future customers, at affordable rates.

United Kingdom Katılım Kasım 2010
4.1K Takip Edilen2.3K Takipçiler
Party Lights
Party Lights@lightinghire·
@virginmedia Understand faults take priority, that’s just common sense. However my booked appointment was somehow ‘lost’ and no one seemed to care, just got put to the back of the queue. As I’ve said before, great product, really poor service.
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@lightinghire Thanks for confirming that. These appointments are less available as we would prioritise those without a service or those who have a fault. You can check for cancellations though through My VM here: virg.in/myVM. Apologies for any inconvenience. KF
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Party Lights
Party Lights@lightinghire·
@virginmedia strike again. Need a tv box moved in my house. No engineer available for 5 weeks, apparently they are very busy. More like you don’t employ enough of them !!!
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Party Lights
Party Lights@lightinghire·
@virginmedia No, hence my call today. Did get a text with a link to help & support so assumed all okay. Originally called on 28th October, first available slot was 28th November. Now 9th December. No explanation, got impression people thought I was making it up! Not good customer care.
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@lightinghire Many apologies for the issues faced regarding this, did you receive any confirmation of the appointment being booked previously? ^KW
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Party Lights
Party Lights@lightinghire·
@virginmedia Hello @virginmedia you’ve managed to wind me up again. Call to check on when the engineer will be here, told no booking ! Rebook again, wait another 2 weeks, now almost 7 weeks in total. No explanation given, just go to the back of the queue. Great customer service.
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Party Lights
Party Lights@lightinghire·
@ClaysHyderabadi Buy some cheap downlights from Amazon. Stick them in the holes. As long as they look neat it won’t matter that they aren’t wired into anything.
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Party Lights
Party Lights@lightinghire·
@virginmedia Took over 4 hours on WhatsApp after about 40 mins on live chat. Just to carry on being a customer!! If it was a school report it would say ‘must do better’
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@lightinghire Hi Party Lights sincere apologies for this. Have you got the help you need since your tweet? ^TW
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Party Lights
Party Lights@lightinghire·
Hello @virginmedia the cynics of the world would think you deliberately employ people for your retentions team that take ages to wrongly answer all my questions. Such a shame as you are on the verge of losing a 20 year loyal customer. But hey maybe you don’t give a s**t !
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Queen Bee
Queen Bee@KingBobIIV·
Being skint takes me back to my childhood. Baked beans and mashed potato with some tinned corned beef. 👍🇬🇧
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