Party Lights

Who’s going to say hello at the Great Fosters wedding showcase today. #partylights #lanterns #barnwedding #surreywedding #suppliers @ Great Fosters instagram.com/p/ClvkD6DMlAZ/…

@virginmedia Understand faults take priority, that’s just common sense. However my booked appointment was somehow ‘lost’ and no one seemed to care, just got put to the back of the queue. As I’ve said before, great product, really poor service.

@lightinghire Thanks for confirming that. These appointments are less available as we would prioritise those without a service or those who have a fault. You can check for cancellations though through My VM here: virg.in/myVM. Apologies for any inconvenience. KF

@virginmedia strike again. Need a tv box moved in my house. No engineer available for 5 weeks, apparently they are very busy. More like you don’t employ enough of them !!!

@virginmedia Relocation of a tv box

@lightinghire Ahh okay, thanks for getting back to me. To clarify is this regarding an installation? ^KW

@virginmedia No, hence my call today. Did get a text with a link to help & support so assumed all okay. Originally called on 28th October, first available slot was 28th November. Now 9th December. No explanation, got impression people thought I was making it up! Not good customer care.

@lightinghire Many apologies for the issues faced regarding this, did you receive any confirmation of the appointment being booked previously? ^KW

@virginmedia Hello @virginmedia you’ve managed to wind me up again. Call to check on when the engineer will be here, told no booking ! Rebook again, wait another 2 weeks, now almost 7 weeks in total. No explanation given, just go to the back of the queue. Great customer service.

@lightinghire Hi lightinghire, I am sorry for the delay and for any inconvenience this may cause. ^VO

Guess who we found whilst setting up our beautiful fairylight canopy @stanlakeparkweddings #whereswally #fairylights #barnwedding #weddingdecor #berkshirewedding instagram.com/p/ClZjPY-MusB/…

@virginmedia Oh, that’s okay then. NOT !!

@ClaysHyderabadi Buy some cheap downlights from Amazon. Stick them in the holes. As long as they look neat it won’t matter that they aren’t wired into anything.

If your coming to the wedding showcase today @wasingweddings make sure you say hi ! #barnwedding #berkshirewedding #weddingvenue #partylights #weddingdecor #weddingsuppliers @ Wasing Weddings instagram.com/p/Ci7X_aQM-37/…

Ready, set, go. Who’s coming to @stanlakeparkweddings today to say hello ? Look forward to seeing you. #barnwedding #berkshirewedding #weddingvenue @ Stanlake Park Vineyard Weddings instagram.com/p/CipHggYsW4q/…

@virginmedia Took over 4 hours on WhatsApp after about 40 mins on live chat. Just to carry on being a customer!! If it was a school report it would say ‘must do better’

@lightinghire Hi Party Lights sincere apologies for this. Have you got the help you need since your tweet? ^TW

Hello @virginmedia the cynics of the world would think you deliberately employ people for your retentions team that take ages to wrongly answer all my questions. Such a shame as you are on the verge of losing a 20 year loyal customer. But hey maybe you don’t give a s**t !

Just posted a photo @ Great Fosters instagram.com/p/CiVR5_esLhX/…

Just posted a photo @ Wasing Weddings instagram.com/p/Chw82NAs-pg/…

Just posted a photo @ Wasing Weddings instagram.com/p/ChscdgXsdMx/…

Ever popular @greatfosters our stunning fairylight canopy. #partylights #lightinghire #barnwedding #surreywedding #weddingdecor #weddinglighting #weddingideas @ Great Fosters instagram.com/p/Chef2RUMcuT/…

Just posted a photo @ The Post instagram.com/p/Cgqx5T5Mv46/…

Just posted a photo @ Loseley Park instagram.com/p/CgHaepSsyN0/…

@KingBobIIV Called it corned beef smash in my house, memories!!

Being skint takes me back to my childhood. Baked beans and mashed potato with some tinned corned beef. 👍🇬🇧