🚀 Technical CX Leaders Wanted: Shape the Future of Support Excellence! 🚀
Ready to level up your leadership game? We’re looking for a Technical Support Team Lead to guide our L3 specialists in Prague, with the flexibility of hybrid work!
📝 About the Role
Lead our elite L3 Technical Support Team at Contabo, where complex challenges meet innovative solutions.
📈 Your Impact:
- Guide a power team of seven technical specialists
- Tackle the most challenging technical puzzles
- Drive excellence in customer experience
- Partner with Product, Engineering, and IT teams
- Champion process optimization and SLA achievement
- Spread technical wisdom across support teams
💪 Your Technical Arsenal Should Include:
- Deep mastery of Linux systems
- Hands-on experience with cloud platforms (like AWS, Azure)
- Virtualization tools expertise
- Proven leadership in technical environments
- Expert-level problem-solving abilities
- Talent for mentoring and knowledge sharing
🎯 Ready to Lead the Tech Revolution?
Take your support expertise to new heights! Connect with Maximilian:
Email: maximilian.kasemir@contabo.de
Phone: +49 (0) 89244106774
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