@googlenesthelp I was told I had to create a google account for the funds to be transfered to google pay. I did, there were never transfered. This was after multiple replacements of your ‘outdoor’ camera
@lisalyon11 We can't see any details of your interaction on our on this channel. Also, we can only process a refund if your device is within 30 days from purchase date. We're always looking for more ways to improve and we'll take this as feedback.
Warning, do not buy @googlenest cameras. If placed outside, they eventually stop working. When you ask for a replacement or refund. They say they will refund an never do.. after over a year!
@googlenesthelp Contacted you on here and privately many times over a year period. Empty promises. No refund received. All my 4 google cameras now do not work. They are not fit to be outside cameras. Have now gone elsewhere
@lisalyon11 Hey Lisa, thanks for reaching out and we apologize for what happened — we'd like to know more where we can best help.. Could you share the case number of your conversation with our team via DM?
@RachelRileyRR Busy mums sometimes forget, sometimes it’s too much for mums that maybe suffering with mental illness, I am sure it wasn’t on purpose, although frustrating for you.
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@OntheBeachUK asking for payment on a holiday booked for May. Disgusting behaviour, no call centre and a standard email saying pay or it will be cancelled and you will pay the fees. Yet easyJet are allowing you to change your flights for free so why is there no option to change
*UPDATE – 27th March 2020*
The entire travel industry is facing an unprecedented situation due to the outbreak of Covid-19 (Coronavirus).
We are working hard to support our customers during this time of uncertainty. We have sadly had to cancel many holidays as a