Lisiane Ndong

Very inspiring talk from @karren_brady ! @wibexpouk #WIBTEXPO2023

@mira_inam Hilarious 😂

😂😂😂😂😂😂😂😂😂

@lio_train_sncf J’ai une correspondance

@lisianendong Bonjour, votre liO Train a été remplacé par un bus à 12h55. Voici la fiche horaire > ter-fiches-horaires.sncf.fr/publish/Pau%20…, votre billet est valable toute la journée sur votre trajet. Je suis disponible

🚦#FlashInfoTEROCC 10h30. Un incident dans une usine proche de Montastruc a forcé l'arrêt des circulations sur la ligne Toulouse ↔️Albi. Les pompiers arrivent sur les lieux. 👨‍🚒 Des cars sont en recherche. 🚍

@lio_train_sncf Puis je prendre un train plus tôt ?

@Scheenadonia Ah ça 🤣🤣

Pensées pour Kanye West absent de ce moment historique.

The 2023 Global Customer Engagement Review by @Braze is here! Dive in to gain insight into the biggest trends in CE and get the exclusive tactics brands can use to drive stronger revenue. bit.ly/41Xo2jq

@PregnantScrewed Got ticket but don’t know how to access - nothing inbox nor on eventbrite page

@PregnantScrewed Ticket bought but I didn’t receive link and can’t find any on event page. Thanks

@louise_sarah I am on episode 3 of the last season. I don’t want it to end.

Curled up in the fetal position because I'm not ok having watched the final two episodes of This Is Us 😭😭

@FlavillaFongang Well done!!

I'm excited for having the opportunity to be The Drum judge this year. The Drum awards are a big deal for all the marketers, creatives, and advertising companies. So it's an honour to judge as a creative to judge and I can't wait to start. #TheDrum #adver…lnkd.in/e76HcUmF

58% of customers will pay more for better customer service. In addition to this, 70% of customers would also pay extra if they knew they were going to have a convenient experience. It shows that paying attention to the #CustomerExperience is vital.

One of the greatest tools you can have is the ability to understand your customer and their decisions. It may seem like a daunting task as there isn’t one type of customer. So, how do you pin down exactly how your customers go from point A to point B? lisianendong.com/2022/03/25/how…

Driving #CustomerEngagement can be done by utilising the concept of #FOMO. If you have a website for your business, you can customise display notifications in real-time when people make purchases. FOMO is a powerful feeling that can mean boosted engagement and sales.

72% of businesses say improving #CustomerExperience is their top priority. Creating a customer success strategy includes identifying your customers' end goals, creating a roadmap for long and short-term success, and actioning changes to reach those goals.

Companies with aligned sales and marketing teams experience 38% higher sales win rates as well as 36% higher customer retention rates. Align these goals by settling on one critical goal to reach, determining how you get there, and action your plans.

Hear from 12 women in tech about how they successfully #pressedon in their careers and motherhood.tinyurl.com/58x8nvt3 @emiliadanzica @sabina_pons #pressingon #techmoms #momsintech #stemwomen #everymothercounts

Leading with #EmotionalIntelligence means: 🔸 Being curious about how work has been completed. 🔸 Empathetic to building relationships. 🔸 Encourage yourself and your team to learn new skills. 🔸 Recognise and reward success.

@areej_abuali Congratulations Areej! Have a good rest! All the best!

The biggest lifetime item on my To Do list has officially been ticked off. ✔️ Delivered a beautiful baby girl Feeling grateful and my heart is full of love 💙

Businesses thrive when their customers are happy by recommending them to their friends, family, and online. So, how do you make sure they're content? 🔹 Solve problems quickly. 🔹 Offer self-service options. 🔹 Act on customer feedback. 🔹 Personalise interactions.