LloydsPharmacy

@Brogz If you go on Amazon and put in the search, Migrane Tens machine replacement pads, you will find them for £2.99 pack of 4 hope this helps JH

@LloydsPharmacy Hi I was hoping you could help as I can’t find any other way to contact. I have your migraine tens machine and need replacement pads but the link on the website says they no longer exist? How can I obtain these to use the tens machine during a migraine attack?

@petemorristwit I am sorry to read this and would suggest contacting your GP, so that he can send an emergency prescription to a chemist who have the required medication in stock and maybe someone can collect it for you. Failing this I would contact NHS111 and they can also help to send an 1/2

@LloydsPharmacy I have a complaint. I am prescribed lots of medication and enjoy the convenience as an older person having it delivered. Around 10 days ago, I ordered 3 types of medication. 2 you had in stock, but one wasn't. I'm still waiting for any of them, and have now ran out. Thanks a lot! Contact me directly for details.

@petemorristwit emergency prescription to an open pharmacy nearby so you are not left without JH 2/2

@freelance_liar We are not providing this service as we have sold most of our branches, so you would need to speak to the new owners JH

@JuneAuatem LLoyds Direct have been taken over by Pharmacy2U, so please get in touch with them on Tel 01215265555 JH

@LloydsPharmacy Well it was from @lloyds_direct I just presumed you're the same company

@RoyalMail @LloydsPharmacy Received my medication this morning 19/11. Dispatched 16/11 on 24hour delivery as it contains items that need to be refrigerated and injected. Safe to say that this isn't good enough is it.

@GpopIrl Could you provide me with an order number so that I can chase the correct team for you? JH

@LloydsPharmacy It's an online order for non prescription items. That number has no access to the system that does those orders. I tried that weeks ago

@LloydsPharmacy I placed an order for non prescription item on October 19th. Emailed customer service twice with no reply. How can I get in touch to get this delivered?

@Jill16315853 I'm afraid this branch changed hands on the 09 June to R B Healthcare and is no longer a Lloyds Pharmacy so I cannot comment regarding what is happening at this branch JH

@LloydsPharmacy please could you update as to what is happening with your Wilmslow Summerfields branch? GPs are sending prescriptions to the branch but it doesn’t appear to be open.

@GpopIrl Please contact the Online Doctor via your patient record or call TEl.02079899888 JH

@LloydsPharmacy Still no response. Still no refund Still no product received Still no way to contact customer service. @MartinSLewis This company is taking orders and nor fulfilling or refunding

@andy_uk44 am sorry that I cannot help any further with this matter. JH

@LloydsPharmacy The number that they don’t answer to

@lloyds_direct @LloydsPharmacy Who answers this first all I will say is I have cancelled all medication due to the LD app failing and seeing nobody is willing to answer the email sent then I will guess that nobody is willing to help anymore

@andy_uk44 I would spesk to your GP or NHS 111 to arrange another prescription to be sent to another provider to avoid you being without medication. JH

@melaniew2000 We are going through some operational changes with many of our branches changing hands to new ownership. I would initially check with your GP as for the best pharmacy to use for your medication locally. JH

@LloydsPharmacy hi I have tried to order a prescription online but when I select collect from pharmacy option & enter my postcode I only get the option of 1 pharmacy in central London (I don’t live anywhere near London) why can’t I see any pharmacies near me?

@Bramman14 I'm afraid most of our branches have now changed hands, so you will need to check with the new owners, if they can provide this service. JH

@LloydsPharmacy can you tell me if you are offering private flu vaccinations this year?? I cannot find anywhere on the website to book this and I did last year

@GpopIrl I will forward this feedback for the online team to action. JH

@LloydsPharmacy I have received a partial refund of the shipping but not the product

@GpopIrl The online team have confirmed that they have actioned a full refund and have sent you an email JH

@LloydsPharmacy When am I likely to hear from them? Phone numbers not taking calls, emails not being replied to, contact form doesn't allow any details besides order number being input

@GpopIrl I have passed on these details to a member of the online services to respond to you directly JH

@LloydsPharmacy I tried to call customer service number that you advised on other tweets and also on your website. Its no longer taking calls. Order placed nearly 3 weeks ago and confirmed, with no reply to emails following up, and no way to call

@K58453913K I'm afraid we no longer have a retail online Platform so we are no longer selling this item. Most of our branches have now changed hands, so I would suggest looking online at other platforms for a similar item JH

@j_mesney This branch has changed ownership back in July of this year and is now owned by Wellbeing Ltd, i'm afraid you would need to contact them with your concerns JH

@LloydsPharmacy why is your Hartley Wintney branch closed this morning? Caused me a wasted journey. No sign on door explaining why closed or when it might open. Should normally be open in a Saturday morning.