James Mesney

@AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

@VodafoneUK about your 5g… for over a year now we either have zero data in central London or a service so slow it’s unusable. I may as well have two tin cans and a piece of string. Why? When will it be fixed?

@AskNationwide your app is down this morning but your service status page claims it is up. ETA for fix?

⁦⁦@AppleSupport⁩ This tragic Watch 10 UI slip up / eye test needs improvement

@SouthernWater How are customers supposed to check hosepipe ban status when your web site does not even recognise their postcodes? "Sorry we can't find your postcode". Unsurprisingly you are able to send me bills though.. What is wrong? When will it be fixed?

@ThreeUK so is it a triple extortion ransomware attack? or just a double? ETA for fix?

We're continuing to work on an issue affecting voice services which started earlier today. A small number of text messages are also being affected by the issue. Data services are working normally, so calls can be placed via third-party messaging apps. (1/2)

For anyone with same issue - Talkmobile (VF) told me there is a localised fault in this area - it is due to network upgrade work taking place until July 11 2025.

@TalkmobileUK There's no mobile data in EC2M 7PP London Liverpool Street area today. What is the issue and when will it be fixed? (no 4G data, no 5g data, device restarts don't help. Voice works ok).

Oops @Microsoft

@thinkingwest Enjoyed this thread. The cycle reminds me of most of the businesses I have worked for. Technology startups follow this curve quite precisely. The aggressive bullish phase. The land grab. The tribalism. The newer “foreigner” team members. Some rapidly decline and then collapse.

All empires repeat the same cycle, says 20th-century historian John Glubb. He observed that for the past 3000 years every civilization has followed the same 6 stages before decline—what are they?🧵

@hartleywintney That was prophetic! What an unbelievable deluge. Hope all is well.

Wet stuff coming

Stable door. Horse. Bolted. #Crowdstrike #windowscrash2024

@Number10cat Presumably you swept the office for bugs recently. I’m sure it’s nothing.. #LabourGovernment2024

#PostOfficeScandal So far it looks like we have heard confirmation of 1) unauthorised access to a system and 2) altering data without permission. These specifically breach GDPR which carries heavy penalties: €20m fine or 4% of annual revenue. Who pays? PO or Fujitsu? Both?

Thanks for the spam just now ⁦@HeathrowAirport⁩ but I’m at home, not at T5!

Sleeping bag manufacturers have been cheating all along. I bloody knew it.

If you think choice is important when it comes to children’s education, and if you want to prevent more overcrowding in state schools please consider signing. #zeroVATindependents change.org/p/stop-labour-…

@TimMeggs Agree with 2) seen it first-hand. Insurers are arguably worse in my experience. Seen rooms full of “silver Excel surfers”, in London, smashing through spreadsheets day after day in major well known insurers. It’s the lack of interest & incentive to change that kills me.

I've worked in a bank (10yrs), a hedge fund (6yrs) and in HFTs (4yrs). Two things: 1. Yes, I'm old 2. You be amazed - stunned - by the number of premium name counterparties whose polished branding and external image belies a myriad of internal 'systems' that are held together by excel + a bunch of batch processes written in a language that only a single contractor knows how to maintain

@batjko_pat @TimMeggs A name for it… “Stone Age Architecture”? 😆

@TimMeggs I've had the same revelation in other industries: Global market leaders, thousands of employees, stellar reputations... and their APIs and processes are malformed and brittle as if designed and maintained by a one-map startup in a garage. We need a good name for this paradox.

@bookingcom your website is refusing bookings today. Same for my wife. “504 Gateway Timeout” errors. When will this be fixed ?