Descartes Localz

Localz adds Gamification to level Up Operative Engagement 📲 #lastmile #fieldservice #CX hubs.ly/Q01Ghny-0

Here are best practices for protecting the safety and privacy of your customers and staff, keeping everyone satisfied, and making the day of delivery awesome. hubs.ly/Q01DRL2n0

86% of customers expect a self-service option 📣 Easy-to-use self-serve technology creates positive experiences for customers by empowering them to meet their own needs on their terms and schedule, without having to ring your call centre. hubs.ly/Q01DRL0D0

Perfecting day-of-service arrival logistics comes down to communicating what you know, then providing updates when you know more. Read more: hubs.ly/Q01DQB6j0

The best way to measure how successful your technicians are at resolving issues during one appointment is by tracking first-time fix rate. We’ll take a look at everything you need to know about first-time fix. #fieldservice #ftfr hubs.ly/Q01CxKJj0

For landlords curious about how to respond to tenant complaints, technology can improve the experience. Learn how it can assist your complaints handling. ✔️ hubs.ly/Q01CxQx_0 #ukhousing #tenantexperience #landlords #servicedelivery

One of the best ways to empower customers to find solutions themselves - and drive CSAT - is through a self-service portal. Take a look into the benefits of self-service and how you can harness it to empower your customers. #fieldservice hubs.ly/Q01CxBwh0

Customers expect service appointments to work around their schedule. Manage My Appointment helps to automate the rescheduling process while also empowering the customer. Here’s how:… hubs.ly/Q01B9SzW0

Here are five ways digital self-service can enhance satisfaction, increase transparency, improve first-time fix rates, and lower your call centre traffic. 👍 #fieldservice #digitalselfservice hubs.ly/Q01zW64X0

For landlords curious about how to respond to tenant complaints, technology can improve the experience. Learn how it can assist your complaints handling. ✔️ hubs.ly/Q01zrbR50 #ukhousing #tenantexperience #landlords #servicedelivery

Looking to increase tenant customer engagement? Here are seven top reasons why landlords and property managers should implement self-service tools like a tenant portal. hubs.ly/Q01xRJfK0 #tenantexperience #UKHousing #selfservice

One of the best ways to empower customers to find solutions themselves and drive customer satisfaction is through a self-service portal. Take a look into the benefits of self-service and how you can harness it to empower your customers. #fieldservice hubs.ly/Q01xtNtD0

Customer expectations for service delivery have significantly shifted. Consumers desire digital-first experiences, real-time ETAs, speedy delivery, and transparency throughout their entire purchase journey. #fieldservice #servicedelivery hubs.ly/Q01wZWcg0

The field services sector has made it crystal clear that customers demand transparency and real-time visibility into their services and deliveries. #realtimertracking #delivery hubs.ly/Q01wGkLW0

Warmest wishes for a happy holiday season and a wonderful New Year! - from Localz 🧡 #happyholidays

Happy holidays from the team at Localz! Check out our top updates from the year! #servicedelivery #lastmile

@OgiWales uses Localz to ensure customers have all the information needed before an installation. ✔️ 4 in 5 customers who respond say they find they ETA and progress useful ✔️ 1 in 4 customers provide feedback ✔️ Feedback gives boost to installers hubs.ly/Q01vBYVH0

It was a pleasure for the Localz team to be attending #MRIAscendEMEA today in London. It was great to hear from product experts and explore future-ready solutions at the biggest expose of #property, #social housing, workplace and #facilitiesmanagement technology in Europe.

We’re excited to attend MRI Ascend EMEA tomorrow, 7 December! Join us at the biggest expose of #property, #socialhousing, #workplace and #facilitiesmanagement technology in Europe: hubs.ly/Q01v5B180 @mrisoftware #MRIAscendEMEA

Thanks to our Executive Sponsor @localz for being part of MRI Ascend EMEA 2022! Our amazing sponsors help us make our users conference one of the best there is! Learn more and register for #MRIAscendEMEA: mriusersconference.com/emea/