Lucy Archer

@OfficialPLT_CS Please help I have returned 3x separate delivery’s since 29dec none are showing as received back to plt- thru Evri

@sewateruk Time has just changed from completing by 7pm tonight to 8am tomorrow- I have no faith at all every day you change it to the next day.. then the next day! Pease Pottage P.s bottled water doesn’t help with a washing machine or bathing!!

@OfficialPLT_CS Great thanks!x

@LucyArch Hey Lucy - great to hear from you 😊 Don't worry that you will be slightly over the return deadline - as long as you include a note of this in your return parcel so our returns team are aware of this, you will be all good 😄 - Alex

@OfficialPLT hey plt. I think I may be a day late on the returns policy by the time it gets to you.. is this ok? :) x

@VansHelp Hi Vans, really disappointed been sent the wrong colour trainers. I ordered the vans black & white old skool mix checker but they are cream rather than black. Please help?x

@TicketsAtWork Hi thanks for your reply. It won’t let me send you a message please can you DM me or follow me to help me with this? :)

@TicketsAtWork hi please can you help me? Ordered some tickets today for a few days time have only received confirmation email not actual tickets x

@cineworld hello. Just tried to book online I added codes for tickets and put my cc in for payment gave error message and now I can’t use the ticket codes to retry. Please can you help?x

@MatalanHelp @MatalanHelp hi ordered a choker online for click and collect, the pic shows it was black I have got home and opened and it’s brown. What can I do about this?

@schuhHELP Ok great thanks! :)

@schuhHELP hi schuh. I bought my friend converse for xmas- they are too big. Bought online- can I exchange I store? Read online need a returns form.. which I don’t have.. but they are un worn and I have the email receipt.

@OFFICEShoesHelp hi please can you help, I've ordered trainers twice and still not yet had them delivered. Thanks x

@OfficeShoes hi please can you help, I've ordered trainers twice and still not yet had them delivered. Thanks x

@LushLtd hi lush sent you a message over 24hrs who is this the correct twitter to send a message to?

@LasulaBoutique I've looked everywhere online for this how do I do it? I've ended up printing a form to return thru the post office..

@LasulaBoutique hi, is it refund only when I return something? Disappointing I wanted an exchange for a different size.. x

@Tesco Great thanks! :)

@Tesco Hi Steph yep that's the one :)

@Tesco hi Tesco :) just wondering when the three bridges petrol station costa machine will be fixed? Has been around 2 weeks now.

@cineworld Hey Cineworld, it's just worked thru the app! Was for Crawley, thanks for replying!