Deutsche Lufthansa

@virtual6304 @poppunkrapunzel Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsroom/so… Contrary to claims by fake user profiles we do not offer support via WhatsApp.

Booked flights with @Lufthansa_DE, THEY had a system error, booking didn't go through and they cant seem to manage to release our funds back to us. Just tell us to book again in the meantime ...as if I have several thousand euros readily available 🫣 summer holiday uncertain atp

@ClientsHlps @poppunkrapunzel Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsroom/so… Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@bcfgsy46886 @poppunkrapunzel Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsroom/so… Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@poppunkrapunzel I am sorry that the booking did not go through. If the amount of the tickets has been blocked, then it will be released automatically after a certain time. I apologise for the inconvenience caused. /Ted

@RonjaStolz13811 Hi Ronja, at the moment we’re not aware of any technical issues with our website or app. Although we can’t complete the check-in for you, feel free to send us a DM with your booking details and full name and we’ll have a look at your reservation. /Riri twitter.com/messages/compo…

@Lufthansa_DE Question: is there an issue with the Online Check in? We are not able to check into our flight to Dublin through your Website nor the LH App - Any advice??

@bcfgsy46886 as listed on: lufthansagroup.com/en/newsroom/so… . For your safety, please do not respond nor send any of your private data to another user claiming to do so on behalf of Lufthansa. /Alex 2/2

@bcfgsy46886 Warning! This is not an official Lufthansa contact! For your own safety, please do not contact this number or link! Please find all Lufthansa phone numbers here: lufthansa.com/de/en/support/… . Please make sure to only reply to our official channels 1/2

@Lufthansadesk04 Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsroom/so…. Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@pvanhavere Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsroom/so…. Contrary to claims by fake user profiles we do not offer support via WhatsApp.

After 20+ days, @Lufthansa @Lufthansa_DE still hasn’t followed up on our email exchange about flight delays and baggage delivered 48+ hours post-arrival. Please advise on next steps for our claim. #Lufthansa #BaggageDelay

@pvanhavere Hello Patrick, we can gladly follow up with Customer Relations to check the status of your case. Please send us your case ID and full passenger name via DM. /Riri twitter.com/messages/compo…

@AdrijaRoychow @lufthansa Hello Adrija, I am sorry to hear that your flight is delayed. Feel free to send us a DM with more details so that we can take a closer look. /Duke twitter.com/messages/compo…

Hi @lufthansa my flight from Delhi to Munich LH763 has been delayed by almost 5 hours, thereby affecting my connecting flight from Munich to Berlin, also from the same airline. Ur customer care says I would have to pay n exorbitant amt to rebook it.

@AdrijaRoychow Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@lufthansa Could I expect any help/support/resolution on this @lufthansa @Lufthansa_India @Lufthansa_DE

@lufthansa @pvanhavere Your patience is highly appreciated, Patrick. Customer Relations will contact you as soon as possible. Kindly delete all the screenshots, as scammers might take advantage of your personal data. /Lex

@pvanhavere @Lufthansa_DE @ITAAirways I am truly sorry to hear about the delay of your baggage and apologize for the inconvenience caused! You are welcome to file an official claim and request a reimbursement for any extra expenses: lufthansa.com/de/en/feedback. /Nico

I’m deeply disappointed with @lufthansa @Lufthansa_DE's handling of my delayed baggage. After a flight delay due to the late arrival of the incoming @ITAAirways aircraft, my luggage wasn’t delivered for over 48 hours.

@lufthansa @pvanhavere Hello Patrick, did you send an initial email, or did you submit your request via the feedback form on the Lufthansa website? /Lex

@lufthansadkcp Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsroom/so… Contrary to claims by fake user profiles we do not offer support via WhatsApp.

@PlutoPromenaden Warning! There are fake profiles here. Please do not respond to their offers.

@Lufthansa_DE Due to a technical error on the LH system the booking process was disrupted . I got only an error message but according to my bank LH already had the money.And they keep it.The support line is completely unhelpful. Anyone with the same experience?

@Bernhard_Hecker Ich habe Dein Feedback weitergeleitet, Deine Begeisterung dürfen gern alle Kolleg:innen mitbekommen. Vielen Dank und einen schönen Restflug! /Dave

@Bernhard_Hecker Es freut mich sehr, dass Du von unserem Service und der Crew begeistert bist! Wenn Du uns noch das Datum Deines Fluges nennen würdest, geben wir Dein Feedback gerne weiter! ✈️🥰 /Nico

@Lufthansa_DE eure Business Class Crew auf VL2517 ist großartig. Danke!

@PlutoPromenaden I see! We really can't send an email in cases like this. Please send me the booking code and your full name via DM, and I'll take a look at the booking. /Taya twitter.com/messages/compo…

@PlutoPromenaden Did you receive a booking code after all? If not, the amount is likely just temporarily held by the bank and should be automatically released within a few days. /Taya